HVAC reviews in Fort Collins, Colorado

4.7 based on 1204 reviews Back to the listing
    5

    I love WinAir! The guys (Katy too) are all so nice! I'm there almost everyday and always feel welcome!

    5

    Win air always has what we need and the ship guys are always fast. Brandon at the counter is always a pleasure to work with.

    5

    I went in looking for a few parts to finish up my shop heater installation. The gentlemen who helped me was very friendly, knowledgeable, and fast. I will most definitely be returning for future projects.

    3

    They do have a good selection and 98% of everything you need in stock at a fair price. Id give 5 starts but they got a jerk at the register who can't be bothered to do his job.

    5

    Great staff, products and service. It's refreshing to have a flesh and blood human answer the phone when you call! I have used this company for a very long time and have no intentions of changing that anytime soon, keep up the good work guys!

    1

    Bought an inducer motor from them about 5 years ago. It gave out already but when I called to see if they had another they told me they will not sell any belts, motors, or control boards to anyone if they aren't a licensed hvac contractor. Guess it's just their policy.

    1

    Called and asked about an ignitor for my furnace. They said that they have alot of them I stock and the price was $169. Amazon sells the exact one for $30 I told them and he said then buy it from them in a very condescending tone. Then I asked if there were other company's that sell this product to the general public and he said I could just call around. I would have paid an extra $10-$15 to get the part today but to overcharge by $130 that's insane. I hope people don't go here and get ripped off.

    5

    These guys are the best they have great customer service and reliability, Brandon always goes above and beyond with his services, would definitely recommend to anybody needing HVAC materials/ tools

    5

    The whole team at Winair goes above and beyond to help their clients! Truly exceptional customer service.

    5

    We would like to express appreciation to WinAir Company for the dedication & commitment that was shown to us on Thanksgiving Day.

    Here is our story: We experienced an equipment failure of our heating system and called Fort Collins Heating and Air. When our technician arrived, I showed him the location of equipment and he started right in with his inspection. Once he completed his testing and equipment review, he advised of his findings and phone calls/texts he made. As he was waiting for a call back from WinAir Company, he was hopeful that they would open up but was concerned about what charge there may be for doing so. I told him that it is what it is, with cold weather coming, we have no choice.

    The first surprise came when he said that the supply house would open up and told him on the pricing, “if you don’t charge your customer, we won’t charge FCH&A”. WOW! He said he was going to go by the shop and pick up piping materials, etc., then to the supply house to pick up blower motor. Upon his return the second surprise happened. He advised that not only did Katy Blough at WinAir provide the motor at no cost, but also all the associated materials to complete the job. Again, WOW,

    When it comes to “Acts of Kindness”, this is one that will never be forgotten and not easily repaid. Two people stand out in this situation, Rufat and Katy and need to be recognized for their kindness and dedication to getting us back up and running on a Holiday. There is no doubt in our mind, they both are, like so many others within each organization, individuals that make their companies stand out among their competitors.

    During my business career, I lead organizations and fully understand that a staff member can only do what the “Company” policies/culture allows them to do. To me it’s obvious, the leaders of both companies, Glenn Frank (FCH&A) & Dave McGee (WinAir)) have created a culture of customer service and giving staff members the latitude to feel comfortable in doing what is necessary “in the field” to take care of the customer!

    I did stop by WinAir to thank Katy and ended up meeting with Dave McGee, President. After explaining our event to him, he advised that it is his policy that on Holidays, when an unplanned event happens, they are not going to charge for their part in getting things back up and running. He expressed that Fort Collins and surrounding areas are where they live, work and work hard to support the efforts of their customers, so they are going to do what is necessary to be a part of the solution. Amazing philosophy in today's business world!! Thank you, Dave and team!

    5

    I think the staff at Winair are the BEST!!! Louie goes above and beyond to help us all the time. Katy Kicker and Carissa are always helpful and smiling. Now, Dave, that's another story. You're awesome Dave. We appreciate you guys!!!!

    5

    Best ductless heat pump (mini-split) selection in all of Northern Colorado! I've been working with them for five years, and their team is incredibly knowledgeable and professional. They also have a massive warehouse with excellent stock availability!

    1

    It’s really upsetting sometimes that the counter people are so extremely rude and careless. They are not respectful or helpful and they act like their jobs are a chore and they hate being there. If you do not, enjoy your work, then do not be a counter person. We are all busy and we are all trying our best and coming in and feeling like a burden and just hearing a hmmm at the end of a phone call after you said thank you and have a nice day, It’s so disrespectful. And the sad thing is I can’t complain about an individual because it an issue with the whole team. The girls at the counter are the worst. They have terrible attitudes. It doesn’t matter what time of day you call you are on hold for at least five minutes before somebody Can answer a simple question for you. And they are extremely grudge holding and spiteful. I absolutely hate when I have to go in there and I will drive out of my way to Johnstown to see the counter people who are friendly, helpful, and always know the extras to sell me when I am working on a job. Take some pride in your work.

    5

    Bob Chrisley did a very good job of explaining everything to this 76 year old lady today. The end result was to adjust the fan on the air-conditioner and it is a bit quieter. We decided that I would level the air-conditioner since the soil has sunk a bit. Easy fix. We always have good experiences with Welzig. I recommend Welzig!

    5

    Jonny was wonderful. He is very knowledgeable and has a thorough understanding of plumbing issues. He is also very friendly and pleasant to deal with. I highly recommend him.

    5

    Jim and Travis installed a new air conditioner at our home. They did a wonderful job. They were very professional and finished the project in a timely manner. We are so pleased to have Welzig as our heating and cooling contractors.

    5

    Mark was on time and did a great job! He also had good suggestions about ways to increase return flow. We hope he will do that work.

    5

    Great service. Cameron came out and quickly diagnosed the issue and explained the repair options. Was able to get a replacement part for an old system in a half hour and got things up and running. Friendly and professional.

    5

    Welzig is a great company. I've done a lot of business with them over the years, and they never fail to have the highest quality of excellence. Look forward to using them for many more years to come!

    5

    Our family has used Welzig for over 20 years. We like their membership deal, which makes it easy to keep up with maintenance. Diego came out for our fall maintenance and things seemed to go well. He left and we noticed our thermostat was blank, so I called Welzig. Diego came back out that afternoon and found a pressure switch wasn't working on the furnace and got it working. It was a Friday, so we were very happy we didn't have to wait until Monday to have a working thermostat. Thanks!

    5

    Zach came to our home on extremely short notice. He analyzed the furnace problems and knowledgeably outlined options. He arranged for me to received more detailed solutions for consideration. He’s a professional.