HVAC reviews in Fort Collins, Colorado

We needed some work done on our whole-home humidifier that Lion Home Service had installed previously. Harrison Smith came out to inspect the system, sealed the fleet duct to the humidifier, and added additional screws to keep a patch from coming undone. The unit was under warranty, so there was no cost, but they also provided a free humidifier pad for the unit. We were thrilled with Harrison's HVAC expertise and professionalism. Would highly recommend.

Amazing! I called at 11am and the job was finished by 3:30pm all in the same day! Plumber Taylor Longwell showed up only an hour after I requested the appointment and he was able to replace my hot water heater in only a few hours. He was friendly, clearly knew what he was doing, and a proper gentleman! Thanks Taylor!

Had a water heater start leaking that was 8 years old. It’s in the basement so a pain for me to replace and haul the old one off. After getting in touch with Lion, they sent over Gabe who walked us through the options and payment plans available. Also told us we could get on the schedule for the next day. As promised, the the next day we had two installers show up, Zac and Tony who had us all set up in no time. They gave us some great tips on how to make this WH last longer and were very professional to work with. Everything was cleaned up when they left, highly recommend!

Gabe K came out to evaluate for a new water heater and Matt J had it installed in less than 2 hours. Everything is explained and there's no hard pressure sell. The technicians are polite and professional. I will continue to use Lion Home Services.

I was very satisfied with the Service I received today on a faulty furnace. Mikel came out the same morning I called in for service, was very knowledgeable and explained each step he was taking. He finished the work in a timely manner.

I was incredibly disappointed with the cost of services. The photos are before and after. (The yellow flex was before) A very simple and straightforward swap. The bill was almost $800!!! The technician was there for three hours. The materials couldn’t have been more than $100. That pricing is unreasonable. I work as a real estate agent and frequently refer clients to service companies like this. I will not be referring this business at any point in the future.

Jerry was awesome!! We have seen Lion quite a few times and he was absolutely wonderful. Not only was he efficient but just an amazing people person! great company and an even GREATER employee!

Mike did a great job, 5+ stars, on a furnace maintenenace service. He was on time, personable, professional, highly experienced, shared the results of the service work and presented options.
I would ask for Mike the next time service or repair work is needed.

Fabulous AC system installation within 24 hours of ordering it. I'm impressed by the service and programs they offer. It will be a happy summer..and after cleaning all my vents my allergies should greatly improve. You'd be surprised what and how much accumulate in the vents 😊

Amazing service. Called on a saturday and they came right out. Great communication via text and phone. Technician was very knowledgeable and you can tell he took pride in his work.

Kaden solved a kitchen drain problem that had been present for years, including a partially successful service visit by Lion 14 months ago. He was on time, greeted me warmly at the door, protected our floor by wearing shoe coverings, and was friendly yet professional the entire time.
We talked through his diagnostic read, which was simple enough for me to understand, but clear that he has professional experience. I had a question about pricing and he quickly escalated my question to his supervisor.
When it came time for the work, he was careful bringing his machinery in the house, put down a rug by the kitchen sink, and even informed me when the machinery was about to be turned on (it was incredibly loud).
He worked through a difficult pipe cleaning job, worked up a sweat, solved the problem, tested the drain after reassembly, and took extra care to clean up the job site.
I would recommend him without reservation for technical drain issues.

Mark was a very thorough explainer of what our furnace situation is, and also a very thorough listener. We spent a lot of time in discussion, and Mark was willing to discuss both repair and replacement options, per my request. I trust 100% that we were offered the best possible solutions. (This review is for the evaluation visit- installation of new furnace to follow.)

I had a pleasure meeting Mark Hatfield, who came in an checked the furnace and all heating system. He provided explanation of all problems in simple and understandable terms. The advice resolutions for the issues were clear and helpful. I’m very satisfied with the Mark’s service.

We’ve always had great service from Lion Home Service! They’re fast, friendly, and super reliable. I really appreciate how easy it is to schedule online, and their communication is excellent from start to finish. Josh was great—professional and personable. Even though we live in a pretty remote area, they’re always on time and willing to go the extra mile. Highly recommend Lion Home Service for septic pumping and any other home services you need!

Thank you, Joseph C., for providing our water heater flush and annual plumbing inspection last Friday. You provided timely, professional service and exceeded all expectations. I appreciated your listening to my concerns and providing detailed explanations to my questions.

We needed a new outlet/circuit placed in our garage for a refrigerator. Isaac Hansen from Lion Home Services came to our home. He was kind, friendly and professional. His work was excellent. He was on time. I can’t say enough good things about this company. I was notified when they were on their way and who the technician would be. Very efficient and professional. I highly recommend this company.

Really loved this company when the initially installed my water tank and furnace but their lack of follow through to honor their warranties is an issue.

Ultimately I had a gas leak coming from my 2 1/2 year old furnace, after technician arrived they immediately tried to charge me $2,300 to fix an issue that SHOULD have been covered by warranty. Office never called so was forced to sign off on services which was a mistake on my part.

To put it in perspective how outrageous this cost was, they replaced roughly 6 ft of open pipe in my utility room. They also tried to charge me an additional $300 to pull a permit with the city to get an inspector scheduled. I did it myself for $30. I would have never even scheduled an appointment with Lion if I would have knows the warranty wouldn’t cover a leak coming from WITHIN my 2 1/2 year old furnace.

Lesson — don’t expect to use the warranty. I never spoke to anyone that could sign off on the services being covered until almost 48 hours after appointment was scheduled and 24 hours after work was completed. Payment was required to even start on services and expectation was set office would call to resolve the warranty issue later.

Mason was awesome! went way above and beyond to fix lots of stuff

Mike was also excellent with his work to get our whole house humidifier installed and sorted out

So was Matt with his installation of our whole house water filter.

We had nearly the entire company out here :) and everyone was doing excellent work

Gabe, Zack and Tony were so nice and respectful. Took time to educate me on what needed to be done. Spoke highly of coworkers and the company they works for.
They were kind to me and my fur babies. Which shows a kind character and trust worthiness in my home.
Thank you for your speedy response. 😊

I had asked your office to send your your man out with a tall ladder cause I have a 11 foot six ceiling and I need a couple lights, new bulbs and Bella and them which I had which I told your office and he should have a no ladder at all and I had a 10 foot and a 7 foot he picked up the 7 foot complained about it all the time and I told her he would not use the 10 foot because he said he he can’t so he couldn’t reach the ceiling. He said he couldn’t work on it. He said he had to have new fixtures because these are older than used. They’re not older than you. They’re very, very new but way newer than my home said he couldn’t use the bulb even though they’re still in the cage never been used never out of a brand new cage he couldn’t use the ballast because they were still in the box. He didn’t buy them and he couldn’t give up on the ladder cause he didn’t have enough ladder and everything. He said he couldn’t do. It was not a thing that he said he could do so I sent him home. I had an employee like that. It would never put a day in. I was a commercial general contractor with the highest license you can get for 31 years built some major project around Colorado had a lot of good years 31 years of a good solid contracting business. I had it up to 125 employees if I had one show up like that it would not must be a single day. I hope you enjoy supporting him because he has not announced that to your company.

I was needing a new ac and furnace system and contacted Keith Evans. When Charity came out and looked over our system on a Sunday, she gave us her honest review was kind and courteous and professional. We ended up needing a new system and Lions was able to send out a team the next day to install a new ac and heating system. Ben Sterkel the electrician was fast, efficient and easy to talk to, Savana Lucas and Pat Yanes were very efficient with the removal of the old units and and installing the new ones. Dagan Chabot and Maddix Torres did a great job with the duct cleaning. I want to thank all of them for such great work and professionalism. Thank you all.