Plumbing reviews in Fort Collins, Colorado

Quick and efficient! Gave me pointers and tips as a homeowner. Left me feeling more educated on my systems and made some recommendations for future improvements as well! Great job!

Trey was my technician and was a great guy! He worked diligently to find solutions to our problem and was very thorough both in explaining the issues and solution options. I appreciated his attention to detail in his work. As well, he walked me through the finished product, explaining each task and why he made the choices he did. I trust this company to treat me fairly, send proficient technicians, and stand by their work.

It’s never a good day when you have to call a plumber or heating and air company, but when we had to do just that, JT Plumbing, Heating, and Air eased the pain.

First, our two year old water heater that they originally installed spring a leak (because of the water pressure, not because anything they did), they sent out Levi and Dustin. Within literal minutes, Levi told us he would replace our water heater in the same day, and they delivered.

Unfortunately, our furnace stopped heating the same morning they were scheduled to come out. *seriously*. Levi heard the furnace making noises and called their scheduler and requested their best HVAC guy to come out. Because of an appointment we had (they would have come out same day), Brandon and JT came out and quoted us several different quotes for repairs or replacements. We decided to go with a replacement, which Brandon installed efficiently the next day.

While looking at the furnace, JT noticed that our Sump Pump was connected with a rubber fitting that was about to fail. He suggested we call our sump pump company and ask them about options. (*seriously* another issue… but they sent us to a different company, they weren’t milking us…).

Surprise, we found out the sump pump company we used has since gone out of business…. I called JT again and asked them to add on the sump pump to their work.

They sent out Trey, one of the kindest dudes I’ve talked with, and he talked us through our options with the sump pump… we replaced that as well, and Trey did all that work as he was helping Brandon with the furnace.

In three days, over a holiday break, three massive issues came up… *seriously*. And it was terrible. Jenna, their scheduler worked her magic and made it all happen within our a schedule. Levi, Dustin, Brandon, JT, and Trey all worked together to get our water hot, our house warm, and keep our basement water free. Everyone was incredibly kind, professional, and thoughtfully considered our budget and expenses as they presented options, solutions, and did all the work we selected.

I will absolutely use them every time I need anything done within their scope of work.

Excellent service from start to finish. The receptionist was so helpful and sweet. The two guys who came out were honest and fixed our issues for now. We have some roots in our lines and they immediately sent me quotes for the fixes that need to be done. Overall very happy with this company and we will be using them again as well as referring them out to all of my Real Estate clients and friends. Thank you all for providing such great service.

Brandon and Tony did an amazing job, respectful, friendly and they care about their customers. They came to our house 3 days in a row. Got our furnace maintenance done and it is up and running and back to heating our house! I would recommend them and this company!

My technician Levi today was fantastic. He was kind, respectful of my home, and very thorough in explaining what needed attention. He went above and beyond by helping with an additional small repair at no charge, which I appreciated so much. Excellent service and great customer care — highly recommend.”

Brandon was one of the best service professionals I’ve ever worked with. He was exceptionally thorough and explained every step of his inspection. We have some issues with our furnace which he evaluated quickly and efficiently. He was flexible with plans to speak to us when we are available and gave us tons of options to discuss. We live very close to JT but haven’t had the pleasure of using them until now but now we are devoted customers. 10/10

Their tech did my simple job well, and did it the same day I called. There was a bit of attempted upsell, which I was quick to reject (I hate attempts to upsell). But this $300 job (one I could have done myself if I’d have sourced the simple valve they replaced) cost me over $425, which I found very pricey. Two stars off for the cost and attempts at upselling. Three for work done well the same day.