HVAC reviews in Littleton, Colorado

Lonnie did a great job installing our new furnace. Courteous, knowledgeable, friendly, respectful and represented Southwest Heating and Cooling in a highly professional manner. Will recommend him and this company to anyone. ⭐️⭐️⭐️⭐️⭐️

Fantastic service on every level!! Preston Curtise is very professional and took the extra time to answer all of my questions!! I was very impressed with the service, time frame and price!! Thank you for a great job on servicing on my furnace!! I highly recommend Southwest heating and cooling!! Thank you all again for a great job ☺️!! Lisa Carlsen

Southwest was able to get Joe out within a half an hour which was greatly appreciated as we were headed out on vacation. The furnace was not working properly and an arctic freeze was on the way. Joe was able to get the repairs done while we were able to make our flight.

Just had a new furnace and heat pump installed. Everyone took their time and got the job done correctly and efficiently. Price was in line with other quotes I received. Very happy with the service I received.

Brandon was fantastic! I didn’t know what to expect from Southwest. I took a chance from reading the reviews and reading about them on their website. My furnace was dead on a snowy Friday. I couldn’t find anyone who had been recommended to me to call me back. Finally in desperation on Saturday I looked online and decided to call Southwest Heating and Cooling. I received a call back from Brandon. He came to my house, analyzed the problem with my furnace right away. Found where the part he needed was available, picked it up came back and fixed my furnace. It wasn’t a cheap fix and I’m okay with that. It was a serious problem that couldn’t be patched up and left to get worse. I feel safe and I feel confident that my furnace is actually fixed. Brandon was professional, knowledgeable and thorough. I am very pleased and I intend to use Southwest Heating and Cooling to keep my furnace and AC in good shape.

Christian is a total pro! I appreciate that he is very detail- oriented and thorough! He replaced my 20-year-old water heater with tankless and even re-aligned the pipes to give me a lot more space! Great guy! Great job!

Rock never disappoints, as a company they are very concerned with being fair to their customers. Every technician that has come to our place (most recently Steven) has been excellent. We will continue to work with them for as long as we live in their service area!

Micky Gorton and his assistant installed a new furnace at our home and all went extremely smooth from our perspective. They arrived early as requested and worked diligently and professionally to complete the installation in around ten hours. Great work men and thanks to the Company support staff at Rock Plumbing and Heating.

We had Jake come out to look at our furnace when it wasn’t working the first fall after we bought our house. He was extremely patient and knowledgeable and took his time fixing the wiring issues and explained everything really thoroughly. I could not be more happy with our experience with the company and Jake! He was also super patient with our dog who barks a lot and can be somewhat territorial which also made the experience less stressful.

Kudos to Rock heating. We had a new furnace installed today and the installation crew Fidel Nathan and Micky did an excellent job. I was advised that when on the way and shown the operation of the furnace and new thermostat. They were careful to wear shoe coverings and lay protection down where they were walking in the house. After the installation Rock called and offered to schedule the final inspection with county/city inspectors. I would not hesitate to recommend Rock heating. I also had them out previously for a plumbing problem and the same professional conduct applied. Prior to my new furnace install, I had a procrastinated cleaning and inspection performed. Jake came out and during the inspection he found multiple cracks in my 32 year old furnace that were leaking carbon monoxide. Thanks to Jake, we were able to catch it before it affected our health and we'll being. Jake showed me all the cracks and shut down the furnace. Again, Rock is the place to go for premium service.

Carlos came out twice for two separate issues and did an excellent job! He took time to answer our questions and help explain things to us and new homeowners. Definitely will use them again in the future!

Mario de la Torre was our expert and he was very knowledgable, professional and patient. After discovering our water pressure was too high, causing a number of failures in our home, he:
- helped us understand the likely cause
- talked us through issues we were having
- told us what would need to be checked
- explained/showed us the failures in replaced parts
- helped educate us on our water quality and how it comes in to our home from the street
Mario took the time to explain everything, which helped educate and calm us. It was an exceptional experience and we will use your company moving forward!

update: I just used Rock for a number of electrical items at our daughters new home. Install new lights, outlets, run power to new areas etc. The team of Fidel, Nick, Haley and Anthony were incredible. From the initial visit by Fidel who explained the project to us in detail through the installation, the service was incredible. The team talked and planed before each segment of the project, which lead to far less disruption to existing drywall than we expected. When they left the house it was like no one had been there -- clean, patches were excellent. I used Rock previously on a different house for HVAC and was very happy, leading me to call them for this challenging electrical work and could not be happier. If you want a company that has stellar people and expertise - Rock is it. Thank you Fidel and team.

Team members were very professional and focused on the job of installing a new A/C unit and a new furnace. They always wore the shoe covers and made an effort to keep their work area clean and free of clutter. I felt complete trust in them that the job was being done correctly.

Jake T. was superb! He was informative, kind, got here fast, and resolved everything within a matter of a few hours - getting the heat back on for us safely on Christmas Eve and before temperatures were expected to drop. We are so thankful and would recommend his services and this company!

After a flooded basement, Rock Plumbing came out right away. Carlos was pleasant, thorough and skilled. Did a wonderful job. Very pleased.

Customer service and equipment are top notch. Thank you to the team! Erik came quickly to the house so we could get a quote and we had a new heating and air system within 72 hours. They also helped with Excel rebates, tax rebates, and had a payment plan to make this affordable during the holiday season.

The customer service here is second-to-none. Rock’s employees are jovial, attentive, punctual, communicative, gentle (you know how some home services people have no bedside manner, they forget how your home is a living thing to you and when it’s ailing, bad news needs to be delivered with compassion), and caring. From the appointment center to the field people, everyone knows how to navigate interpersonal interactions. Carlos the field technician helped us detect a valve leak we never knew existed and saved us thousands of dollars of invasive repairs by pinpointing this tiny problem with an easy solution. Thank you, Carlos!

Rock has been very accounting, punctual, thorough & friendly for ever job they’ve done for us. From HVAC to plumbing all of the work has been up to our standards. Both Jacob and Mario did top notch work on two of our bathrooms. And Tyler did a great job with our HVAC.

Cesar was wonderful! He was astute as he diagnosed our plumbing problem. He didn't stop until everything was 100%. He was on time, efficient and hard working. And very professional. I can't say enough about the company. Every experience has been stellar.

This company is excellent. Aziza in dispatch did a wonderful job with coordinating the appointment. Devon the plumber was fabulous. He explained everything to me with pictures. I had two bathroom faucets replaced and a new toilet installed. Honestly I’ve been dreading these tasks but Devon made it super easy. Highly recommend them!