HVAC reviews in Westminster, Colorado

Professional, Cheerful, Skillful!
Carlos and Juan teamed up to install a hybrid HVAC system for us: Dave Lennox Signature Collection, SL280V Variable Speed Gas Furnace with a Lennox Elite Series El18KSLV Cold-Climate Heat Pump.They did a wonderful job, and answered all our questions along the way. Both men were positive, outgoing, and professional. The job to remove the old equipment, and install the new units was done with care. We highly recommend these knowledgeable technicians! 🏆

This crew (and Logan specifically) are the best in the HVAC business. I've tried other companies and no one is as professional, technically proficient or customer oriented as them. I only use True Heating & Cooling for all of my household needs and can highly recommend them to others!

Daniel and Alex did an excellent job of replacing our HVAC system. They explained everything with extra steps to ensure we were comfortable with the equipment. Dustin came out to do the final inspection after install. He was very knowledgeable and helpful and explained everything a great detail. Joffrey helped us determine the best system that we needed and helped with financing. The office was very helpful whenever I called.

I cannot believe the professionalism and amazingness True Heating and Cooling has displayed beginning to end. We came to them with a crunched timeline and Jophery was able to provide us with an estimate, a phone call or three answering questions, and even suggestions for improvements to our ducting and whatnot. He was so fast in communication and it really boosted our confidence in our decision to use True. Carlos and Juan showed up on time and had such great communication as well, and they even improved our existing equipment... it is beyond incredible to feel so taken care of and being able to trust the people in your home to do work with A+ quality. True had amazing communication the entire time, and we are so very grateful for everything they did. Samantha was great in setting us up with everything else after, too. Thank you so much for everything and making this happen for our family. We are so excited to see what this can do!

Logan is an amazing tech! He’s knowledgeable, respectful, and informative. My new home has boiler and my previous home had forced air. So you can imagine the amount of questions I had while he was working. He was so willing and patient to answer every question I had. Thank you for the great service!!

Our furnace wasn’t working and a tech from True Heating came to diagnose the issue. Our tech, Logan Hopper was professional and thorough. He helped explain the issue and provided different solutions for us to choose. Thank you
Update - We ended up needing to replace both furnace and AC.
They did an excellent job with the installations. Chris and Elijah were friendly, knowledgeable, and very courteous. The whole process went smooth and transparent, and the company handled all the legwork from start to finish. Highlyx2 recommended!

A huge shout out to all of the staff at True Heating and Cooling for a job well done! Jophery my first contact was extremely patient and compliant with all of the documents required by my HOA as well as for the State/Xcel rebates. Appointments for installation was easy and seamless. The crew who consisted of Tim, Elijah, Alex, Juan and Carlos got my 2 mini splits installed in one day instead of the possible two days. I could not be happier with the entire process and quality of staff. Thank you all for a job well done!

Great service! Very professional and detailed. The text messages confirming the appointment as well as the day of service were very helpful. They sent a picture of my service agent, his name and even a tracking link for the time of arrival. Appreciated the safety of that. They are all very professional! Colin Kozlowski was on time, and very detailed in his work. Even taught me about what to look for in a good air filter! He was respectful of our home and did a great job!

The crew of 3 installers arrived on time, spent all day installing my furnace, cleaned up and left everything in to shape. I found True on ChatGPT and it recommended this firm and several others. True had the best price.
We had installers Chris, Sam and Tim who worked hard all day to install our furnace. I appreciate their hard work and quality work.

Colin arrived promptly at 1pm on Monday. Sept 15. He introduced himself, put on protective footwear and got right to work. He traveled between the thermostat and the actual heater, which is downstairs in the crawl space. He checked the heater to make sure it was communicating with the thermostat. He spent over an hour doing this. He was very thorough and made sure I knew what he was doing.

They were prompt and did a great, thorough job changing out my old furnace and AC and installing a heat pump and furnace. I am also greatful they explained all the available rebatws in detail! My techs were Carlos and Juan. Wouldn't hesitate to represent them.

True Heating and Cooling provides great Customer service. The communication from my initial message on their website to scheduling appointment, very helpful and appreciative.
I received a thorough estimate with good insight and answers regarding replacement of furnace and new installation of heat pump. Also top shelf service by Tim and Alex for installing unit, on time, efficient, and transparent review of my new furnace and thermostat. Will recommend to others.

I had an excellent experience with True Heating and Cooling. From the initial quote through installation, communication was clear and transparent. The installation team was professional, courteous, and highly knowledgeable about the system they were installing. I’d confidently recommend them to anyone looking for quality work and reliable service.

Daniel & Alex Rubio did an excellent job removing our old HVAC equipment and installing our new Lennox heat pump, furnace and hot water heat pump. They worked efficiently and seemed very knowledgeable about all aspects of the installation. We appreciate their hard work.

These technicians deserve six stars. From the initial appointment with Jophrey to the completed installation by Daniel, Eli, Alex, and Dustin, the entire process was handled with professionalism and care.
This was a challenging install due to tight space limitations and complex duct configurations, yet the team was detailed, knowledgeable, and thorough throughout. They showed up clean, kept the work area clean, and explained what they were doing along the way — a level of service I’m honestly not used to.
The workmanship and attention to detail were impressive. And as surprising as it sounds, the quality of heat actually feels different...much better. I’m extremely pleased with the result.
For context, this project included a new furnace, heat pump, hot water tank, and necessary electrical upgrades.

TRUE installed a heat pump and new furnace about 10 months ago, and we just had a maintenance check last week. We are really impressed with TRUE and have been extremely happy with the whole system. An Xcel technician who happened to be at our home told us that the heat pump and furnace installation was really well done. Our installers were Chris, Tim, Elijah, and Brandan - they were excellent! They were all super considerate and wonderful to work with (especially Chris, who was the lead guy on installation day) and they did an outstanding job. Our first maintenance check was done by Colin, who was also a great guy and super thorough and helpful. We are keeping True as our regular maintenance guys, and would definitely use them in the future for any HVAC needs. Highly recommended!

True Heating & Cooling staff are so kind & professional & it was a truly wonderful experience!! Hannah was great to work with on the phone & helped us to get an appointment quickly. Our Tech Logan was one of the best heating & cooling specialists we have had visit our home & was also so kind & prompt very knowledgeable he explained everything so well & took the extra time to make sure everything was working well. We can’t say enough good things about this company & Logan - we will be using True for our future heating & cooling needs thank you!!

We had a great experience with Justin & True Heating & Cooling. He was flexible with working us into the schedule to address our needs within just an afternoon. I appreciated the safety precautions of the text message with a picture of our technician when they were arriving. Justin was friendly and very reasonable. We will definitely use them in the future if we have any other issues.

My True install team were exceptional! Daniel, Juan, Elijah, and Alex were efficient, very thoughtful, courteous, arrived on time, and worked together great! I couldn't have imagined a better outcome! Im so happy with the equipment and feel like the technology is top notch! I love it! I'm equally impressed with Jophery who put it all together, got my rebates submitted bringing down the cost by 45%, and was so professional and kind answering all my questions. You guys really know what you're doing and have a great staff. I will give your company a shout out every chance I get! Rock stars!!

I am pleasantly surprised… I wasn’t expecting much, due to, undesirable experiences with other companies. Cameron and Joseph are amazing! They are soo knowledgeable, thorough, professional, and friendly. They diagnosed and fixed my non working heater and provided helpful maintenance service information. I highly recommend this company for exceptional services. Again, thank you.

Joseph C took really good care of us. Very kind to us seniors. He explained things very well and showed us pictures of our furnace and AC. Very friendly too. He can come back any time!