Plumbing reviews in Westminster, Colorado

Excellent customer service, they do their best to service your unit as soon as possible. Can’t recommend them highly enough.

Steve just left and did a very professional job of fixing our furnace. Thank you.

My hot water heater when LI try schedule an appointment with this company and she just kept asking me over and over after I told her what year is the hot water heater it seem like that she didn't want to do take my business so I wont-work with this company

Joe is awesome, he’s been coming to our old Denver bungalow for years. Always on time and fast, quality service.

Was nearly run off the interstate when trying to merge into I-25 by one of their drivers. Dude intentionally sped up to prevent me from merging and slowed down when I tried to go behind him. Nice employees 👍

Refrigerator water line installation 12/27. EXCELLENT!!!! Very professional. Workmanship outstanding. Very efficient.

I hired Landgraf twice in the last couple of years. Both times they worked fast, left a clean work area and the price was adequate for the jobs.

Terrible - It is false advertising to portray your business as being open 24 hours, but only answer the phone when you feel like it. Recently, I called during the morning (middle of the week) only to be sent to voicemail. The end of last week, I called on a weekday afternoon around 3:30 only to receive a message that the office was closed. To top it all off, I called back today and was put on hold twice for an extended period then subsequently hung up on. This is no way to run a business and I can certainly take my money elsewhere.

I have used this company for many years. They are professional and do a great job. I always feel I can call on them for routine checks or if I have an emergency and they are very responsive. I highly recommend them.

They were unwilling to take the work because I was setting the appointment up for a homeowner that is a client of mine. The home owner is in desperate need of a new steamer in their shower. They said they were unwilling to do 3rd party work and that was not the case at all I literally was just scheduling an appointment. They were very close minded and unprofessional in my opinion.

Whenever we have a problem with our plumbing or furnace, Landgraf is our first call. From the folks who answer the phone to the guys who come to do the repairs, they are always polite, professional, and get the job done right!

If I could give less than one star I would do that, this joke of a company came into my house and caused more problems than they fixed. If you call them out on anything they do wrong they will call you a liar and tell you to no longer do business with them. They charged over a hundred dollars for one rubber O ring (I guess they charge 100 dollars and hour) I honestly would of had a better experience if i hired a 5 year old to do the job.

Terrible customer service, I have been working with them for months trying to get a job started and it has gone nowhere. Honestly I don't think they want to take the job, which is fine but they won't come out and say it. Instead they have been giving me the run around for months. Meaning I call, it takes several call backs and back and forths explaining to the lady that answers the phone what I am looking for. She always has to ask the guy assigned to my invoice and call me back. This can take weeks to go anywhere. Then when the guy comes out to do the estimate, spends all of 5 minutes onsite, says oh yeah no problem I will write up an estimate and send it over. Then nothing for weeks, I call and the lady says the same thing, let me check with him, and nothing for weeks and then the cycle repeats. I played this game for months and I am done with it. Either they don't want the job or this is an indicator of their quality of work and how they operate. No thanks, not worth it. I'll find someone else that wants to do the work and knows how to run a business, or at minimum knows how to say no.

Have nothing but great things to say about Landgraf!!! Bruce, Michale, Chris and Arnold were all great to work with! They made sure they covered the carpets in my home and cleaned up after the job was done! Highly recommend!!!

We had a plugged drain that was backing up and Arnold came by, was very professional, clean and fast. In an hour or so he had us back in business. He verified the drain multiple times and made sure I was happy. A+ service.

Landgraf has been taking care of my plumbing and heating since 2006. They have been professional, courteous, and honest while I have dealt with many major repairs to my 1929 home. I had to replace the original boiler which heats all the radiators in my home. It was a massive undertaking that required taking apart and hauling upstairs alot of very heavy and dirty components. They were more contentious of my home and making sure that no damage occured than I could have hoped. My house now heats better than ever and I couldn't be happier. Their cost was lower than some other quotes I recieved, and the workmanship was better. Thanks so much for being a honest company that has integrity, that can be hard to find!

I replaced a 25 yr. old furnace with a Trane high efficiency furnace and am very pleased. My house feels much more comfortable. I like having the wireless thermostat, gives me more control. The follow-up from Landgraf was great, the system is working wonderfully.

We have an HVAC AC unit leak. He came out and didn't even look at unit but started talking about pricing and told us they don't finance it would have to be cash check or credit card. Which we explained to him we didn't have $15,000 thousands dollars just sitting around.Wouldn't even let us explain what was going on with the unit he left without looking at the unit. I thinks that very rude and unprofessional of a company.

We had a partial clog and backup in our basement at our house yesterday and called in. Dispatch was awesome and gave us an 8:00-Noon window for today. Arnold called ahead and arrived as his first appointment of the day a little before 8:00 and was awesome, friendly, capable, and very professional. Just wanted to give him a shout-out.

When my evaporative cooler completely broke down last summer, I was referred to Landgraf for a company who could replace it quickly and efficiently. This recommendation came from a friend who also said "I never use any other company for help with HVAC issues."

Well, that was good advice, because a knowledgeable representative came by to evaluate the need, and estimate the cost and timing of the replacement. The price was fair, and the timeframe met my expectations. Within a few days, a new cooler was in place, and we were once again enjoying a comfortable cool home.

I am pleased to give this company high raves for great service, friendly and professional sales staff, as well as an efficient and neat installer. They get MY service now, no matter what type of HVAC service I need.

Thanks, Landgraf, for your wonderful care.
Best regards,
Bobbi Laplaca
Broomfield

Once Loyal, Now Gone. I have spent thousands of dollars with Landgraf, having used them to install an A/C unit in my home and for various repairs and maintenance calls over the past ten years. As a Realtor, I have referred many clients to Landgraf who have used them for larger projects as well. It's that history that earned the extra star.
Today I called to have a plumbing leak repaired on one of my listings when the inspector called me to say he couldn't stop it. I called my go-to plumber who spoke to the gal who said she would be able to fit me in the schedule. I let her know that my clients would be paying by credit card over the phone as they'd already relocated or if needed, I would pay for the repairs. After waiting at the property for 2.5 hours for Landgraf to show, I got a call from another gal, apparently her superior, telling me that they would not be coming out that day and that they never schedule new customers on the day of service and that it was C.O.D. I explained that payment would be made at the time of service, either over the phone or by me. She was so rude, interrupting that they didn't bill new customers and these people lived out of state and they weren't coming today. I explained again, and I was not happy. Not only was the screw up on the original scheduler putting in the wrong information, not only did I have to reschedule my days appointments to wait for the plumber (that's how my job goes), but the second call came at 4:30, leaving me unable to find another plumber without paying an emergency charge. I would have been able to do that if they'd called in a timely manner. The WORST PART-- because hey, things happen-- Debbie (I think that's he name) was extremely rude and put out. Rude to me for being upset that they'd screwed up, wasted my time not only for the day but because I 'll have to make a return trip tonight to empty the bucket and one in the early morning, and kept repeating thatthey had to be paid C.O.D. even after I told her the bill would be taken care of on the spot. I explained I'm not a new customer, use them myself and refer them business to which she replied "Realtors have burned us before". WHAT? My business is based on how well I take care of my clients. My reputation is enhanced or diminished by the vendors I refer, so I am carefully in my vetting process. If I make a mistake, I make every attempt to correct it in a professional and courteous manner... because that's my job. When I told her I wished she'd have called earlier so I could have made other arrangements, she told me "Maybe you should take your business elsewhere". I will.
Now, maybe she was angry at the gal who made the first error, but sometimes you have to make the hard phone calls, knowing the customer will not like the information, or maybe Landgraf has all the business they need. If they continue to treat customers like this that won't be the case for long. I'm sure the next plumbing and heating company I find will be grateful for the thousands of dollars I refer to them each year.

Wh