Home Services reviews in Cape Coral, Florida

First off I want to start by saying thank you for coming at very short notice and giving me a great price! We agreed on a great price for the cleaning of my driveway. You made it back to how it was when it was first done which I thought was impossible. Thank you and your team! 10/10 I recommend to my neighbors also. Thanks!

The before and after is amazing! Thank you very much Danyer and Jon for giving me a great price and a great cleaning. I couldn’t ask for a smoother process. You guys were very punctual and worked with me to get a great price. I couldn’t ask for a better cleaning service. 10/10. I have recommended to my neighbors and I will bet getting my windows and house cleaned in the future. Definitely if you are in Cape Coral or SWFL go with them they have good prices and good people with great work.

So many pool companies have been merged into other companies and Pool Doctor was not immune to that. Chris, our service tech has been with them for many years and takes care of our pool. After Hurricane Ian he made sure we knew what we needed to do to get our pool back up and running ASAP. If you want an experienced company to help with your pool, give them a call. They can help.

Our Pool Doctor technician, is friendly, hardworking and helpful. We appreciate each of his weekly visits. If we have any equipment issues, the Pool Doctor customer service representatives have consistently been helpful and easy to work with. Thanks for the great service.

We are very pleased with Dayron and his pool service!! He is very attentive, conscientious, and knowledgeable! Highly recommend him and Pool Dr.

When my pool pump blew out. I called pool doctor service, Roberta helped me with my issue after a short time texting with pictures I received a quote, texted and i excepted scheduling was a bit off, but not too bad, Roberta took care of the issue and after the two tech people installed the new pump, they gave me an easy rundown on its operations, and I'm very happy, I would recommend Pool Doctor for any of pool service ,

Mason is fantastic! He is very professional and accommodating with his service. Always has a snails on his face and greets me every time he sees me. The pool looks incredible and I couldn’t be happier with the service Mason provides me!

Zach has been awesome and I couldn’t be happier ! Previous companies and techs do not care like Zach does ! He is always on time and my pool is pristine. Very grateful I have no worries now that Zach is my pool tech! Pool Doctor is your “go to” company for worry and hassle free reliable service ! Thank you

Elijah came and gave us fantastic service! Took care of every detail, was friendly and helpful, and it has never looked better. Definitely recommend this service!

Ashley always does a great job. She’s efficient, friendly, and professional. I appreciate the great service I always receive.

Pool Doctor has been providing professional and worry free services to me for years. Thank you Evan for your good work. I'm really appreciated.

Pool doctor has been maintaining my pool for the past three years. My pool alway looked perfectly clean. Never had an issue with the service provided. Thank you Chris for the great job done.

I was having some pool algae issues Evan my tech really did a good job getting it under control made several trips to get it taken care of!
Thanks
Steve

Pool owners know that no shortage of work comes with caring for your swimming pool. Professional pool services from Pool Doctor takes the stress out of pool ownership. Thanks Evan great job as always!

We have used Pool Doctors since we bought our house in Cape Coral and we are very pleased with the service. Our pool guy Gary is the best, very attentive and helps with all our questions being new pool owners. His detail helps our pool stay pristine!!

My pool tech left my house yesterday after informing me that my pool was fixed. I asked him how he knew that the skimmer line was " fixed", when it was never tested. I did see water jets coming back to the pool, with one of them spitting out debris every so often. The tech insisted that my pool had been fixed , turned off my pool pump, and left.
Less than 10 minutes later, I turned on my pool pump to see if things were OK. Not a drop of water returned to the pool! The tech also left the basket in front of the pool pump full of debris.
I messaged the tech to please come back, as my pool wasn't working properly. He gave me a brief response that he fixed my pool, and that if it wasn't working now, it wasn't his problem any l9nger.
Today I went to the Cape Coral outlet, which I have been using since 2016 btw. The one time in the past that I had a beef about a service call in the past, pool doctor vit right.
On today's visit, I asked to speak to the service manager about the b pool service from yesterday. I told him that I had pics to show that my pool pump was not filling the pool or filtering pool water. He refused to look at any of my pics, and although I wasn't rude, he angrily to me to get out of " his " store. I hadn't even been able to put the supplies in my car yet when he yelled this at me.
I left and got about halfway home, when I realized that I had forgotten to pay my bill thru email as requested. Dont get b suckered into paying this way as you have to acknowledge that your service had been completed as part of paying this way.
I got back to the Cape Coral office, and stated that I was only here to pay my bill, then get out.
The service manager shadowed me, and tried to stir things up, even though I asked him to stop, as I was only trying to pay my bill.
He told me on the way out to never come back!
I have no idea how this guy ever got his job, when he treats customers like they are stupid, and that the store is always right.
It actually didn't bother me that much when I got "banned" today, because after being a loyal customer for almost ten years, I wouldn't choose to ever spend even one penny in their store again. Will see how things go after I protest what happened to me today to corporate offices. How that store ever made the "best " list under pool service is beyond me.

The pool hasn't looked so good and the man is very nice and the pool is so pretty 😍

Mason has been excellent in working on our pool. We had a ton of algae during the summer and he was able to work on our pool each week and get it back to that nice blue color. He has always been very good at letting me know what’s going on and what he’s done for that day to keep me in the loop.

We recently started service with Pool Doctor and are thrilled we the pictures and reporting from our technician Evan. We are super pleased with his timely service and care of our pool. We are glad we made the switch! Best decision ever!

Pete is wonderful. We have been through many pool service companies, none have been able to maintain our pool due to its size but Pete was willing to take on this challenge and has done an amazing job!!!

Pool doctor has servicing my pool for four years. They are professional and reliable. My service technician Evan has been incredible always on time always functional, very communicative very reliable, and does an incredible job keeping my pool nice and clean and available for my family and I

Tech told me that they were recently bought by a national company. Apparently corporate told them that they could not turn down any work. As a business owner this is a very bad practice. We are currently looking for another company but many are not taking on new customers at this time

-Charged for full cleaning after the storm even though it was not being cleaned due to our broken equipment.
-awaited 1 month for a quote to fix our equipment so we could submit that to our insurance company. It's now been over 2 months and no quote. They came in and jerry rigged our broken equipment but no quote for replacing broken equipment, which is what we asked for!
-asked for a quote to install a control panel that can be controlled by our phone bc the panel we have is not user friendly and VERY hard to use. Still have not received that quote after 2 months.
-we've called at least 1 dozen times but cannot get someone to pick up or a call back. We've only been able to speak to technicians. The office will only contact us via email and their response/solutions do not solve the problem or does not answer our question.

My wife and I are very busy young professionals. We have been very patient and that probably isn't helping. This is probably the type of company where the "squeaky wheel gets the grease". Unfortunately we are not that type of people and do not have the time.

I will adjust/take down this review if we are helped. Hopefully they read this far. Stay tuned to see if a bad review will give them motivation to help.