Reviews of local pros in Davenport, Florida
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The best service and professional work the change the ac unit outside and is working perfect and my house is fresh again
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They provided quick service, left every working properly and left everything clean when they left. Highly recommended. Will use again.
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Felix did great work on my heating and air system. I appreciated his knowledge and expertise regarding the filter and grille that he replaced. I was glad he could come out on a Sunday when my heat wasn’t working during the cold spell.
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Wow! Felix is the best service A/C technician I have ever met. I've used his services for a few years and he's very responsive, great service and works with your schedule. I highly recommend him for service and great repair/pricing for your home A/C- Heating service!👍👍
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I had a very bad experience with this company. My air conditioning system had an air and humidity leak. The technician told me he would check the problem first and then let me know the cost. He went to my house while I wasn’t there, inspected the system, and claimed to have repaired it without ever telling me the price beforehand.
When I got home, I found that the problem was exactly the same, and the work looked poorly done. At first, he tried to charge me $275, then said to just pay $150 for the “maintenance” he supposedly did.
What’s most concerning is that he didn’t even know where the air filter was, something basic for any technician. So I really don’t understand what kind of maintenance he performed.
He later came to my business and disrespected me in front of my clients. I had to call the police because of his behavior, and even afterward, he continued sending disrespectful messages.
I do not recommend this company under any circumstances. Lack of professionalism, poor service, and zero respect for the customer. -
Gage was an excellent service tech. Extremely knowledgeable and triple check everything. Would recommend again.
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Apex was on time as scheduled. Dan was the technician that worked on my AC unit. He was thorough and explained in detail the issue I had. Very professional. Thank you Dan.
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Apex has been servicing our HVAC system for years now. They’ve never disappointed us. Amazing customer service and people to work with…. Highly recommended!!!
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Dan is the man!!!! Can’t ask for a nicer guy. And can’t ask for someone more detailed than him. Thorough and seems to honest like to get job done and done right!!!! Definitely recommend Apex and definitely recommend Dan!!!!
Update: has appt today. Gage was the tech that came to house. Highly recommend. Very personable and gave a comforting feeling that I was in good hands. Didn’t try to upsell anything. Did show me that I needed a piece for my a/c unit but showed me visually first the proof of why it was needed. And did pressure me to install the needed device. Been using apex since I moved here in ‘22. Again highly recommended. -
Excellent service from Apex. Thank you especially to Jennifer who helped us through an urgent HVAC replacement and continues to be extremely helpful to us for ongoing maintenance. A definite recommendation.
Great system maintenance service too from Jesse -
Very professional, always willing to answer questions and offer advice.
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Apex was able to get someone out same day to look at our malfunctioning AC unit. Quickly identified the issue. Immediately started working on getting the needed part and had it installed / repaired the very next day. We couldn't ask for a better, or faster, resolution of the issue. Extremely nice & professional staff! Highly recommend Apex Air Conditioning!!!
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I had my outside unit stop working on Sunday. My normal AC repair guy totally flaked out on me and by Tuesday did not respond back. I called Apex around 4 pm and they were able to come out the next day and had it up and running again in 30 minutes. We had Alex come out and he was so professional.
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APEX is one of the BEST AC Companies around!!! Everyone including Shawn and Jennifer are so polite and professional in the office and Dan the Tech is a Rock Star of AC’s!!!! He fixed my AC that was not working for months and 5 different companies wanted to charge me for a new unit for 9 k but thanks to Dan I got to save that money. He provided Excellent service and he is so knowledgeable and detailed with informing of the issue and how yo resolve the issue. This man is legit and honest! This is the man for the job!!!! God bless Dan and APEX for quality work they do to help many people like myself!
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I bought a new AC unit less than a month ago. After just a few days, it stopped cooling. I scheduled a service appointment to find out what was wrong, and they determined that the thermostat wiring needed to be replaced, with an estimated cost of $645 plus a $90 diagnostic fee. I approved the work because I urgently need the unit to function. However, after two missed appointments without any explanation and having already paid 50% of the job upfront, I am very upset and still without a working AC.
Update: problem was solved and was contacted by management. thanks for reaching out. -
Jessie was extremely friendly, knowledgeable, and confident in his diagnosis and correction of the problem…only time will tell if issues are resolved, but I felt really good about our visit!
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The install team was knowledgeable and very respectful. Top notch service.
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I would like to express my sincere gratitude for the exceptional work provided by Vence at Apex. The technician's patience and helpfulness throughout the process were greatly appreciated. His impressive knowledge and expertise, combined with a thorough approach, ensured everything was handled effectively. Additionally, the great prices offered were a pleasant surprise and highlighted his commitment to delivering excellent service. His professionalism and dedication did not go unnoticed, and I am truly grateful for the outstanding support he provided. Thank you for making a significant difference with such exceptional service.
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Jaime and Juan Carlo did an excellent job. I would recommend them to anyone.
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Apex just finished installing my new HALO- REME LED “WHOLE HOME PURIFICATION SYSTEM “ the service from the beginning was excellent the office secretary, Den the technician to inspect the project, Richard and the other technician sorry I forgot you name my apology, made my experience 200% satisfactory excellent customer service, perfect job well done guys
My kids are very happy, now we could all breathe some clean air at home
Thank you
June,20,2024
This guys are on point whit quality of service
This is my second time I needed to call them for a different kind of service since 3 years ago , first time Great , Now Excelente service for (AC not working )
I place a service call today 6,20,24 at 3:00pm at
5:45 pm my ac was working again
The technician Dan very knowledgeable great customer service
Thank you very much -
Terrible experience with Apex—I do not recommend this company!
I first called Apex at the end of August because my AC wasn’t working. A technician came, checked it, and said the fan board was too old and needed replacement. I went ahead and had it replaced.
In December, I received an unusually high water bill—about $1,600—and my hot water stopped working. I called Apex, but they said they don’t have plumbers. The same technician who replaced the fan board checked the water heater and told me it needed replacement. I paid half upfront and waited for the schedule.
Since Apex couldn’t handle the plumbing issue, I called another company. Their technician found a broken pipe on the hot water line; the water heater itself was fine. This explained the sudden high water bills and lack of hot water. I wasted almost a week dealing with a problem caused by Apex’s misdiagnosis. I received a refund for the water heater, but Apex should also take responsibility for the extra water bills.
A few months later, my AC started acting up again. I called Apex under the warranty, requesting a skilled technician. A different technician finally came and asked about the outside unit—I realized the previous technician hadn’t even checked it. The outside unit, installed in 2001, is now too old and needs full replacement. If the first technician had checked properly, I wouldn’t have had to pay for a fan board that I barely used.
When I raised this with Apex, they insisted it wasn’t a misdiagnosis, claiming I used the fan board for a few months anyway. Really? There was clearly a better way to diagnose the problem.
I understand mistakes happen, but I am extremely disappointed with how Apex handled everything. Their lack of accountability and careless service caused unnecessary costs and stress. I do not recommend this company.