HVAC reviews in Davie, Florida

After multiple companies either failed to solve our AC replacement or failed to simply show up, Air Pros came out, quoted, and installed all in the same day. Unparalleled service and expertise. Would absolutely recommend to anyone.

Very professional and the highest level of courtesy. Terry took care of everything in details and made sure the AC unit is running perfectly and smoothly. Thank you Terry !

I wish to acknowledge and thank Ms. Elo Pacheco, Permits Director. I bought an a/c unit from Air Pros back in January 2025. On July, I received a letter from Miami Dade County stating the permits were incomplete. I notified Ms. Pacheco, and in a matter of days everything was resolved. Thank you!

Update: Krystle, the national dispatch manager, personally reached out to me via email and has helped me work through my issue. The customer support aspect has immensely improved since then.

I have been contacting them for a few weeks to get diagnostics and reasoning of why they did the work they did so that I can submit it to the inspection team that came out for my house. The inspection team is willing to cover a portion of my bill, but they will only do it if they have information on why this was done. I have not gotten the information I needed for roughly two weeks now. I have to continue calling them with no luck. This habit of not following up was shown even during the services they were doing. One day the team would show up. The team said they would come back a few days later. The team didn't show up. I had to call back repeatedly to get a team to come out to finish the service. The job done was great, but the customer service and getting a response has been a major hurdle for me.

I used this company earlier this year. The service or should I say the gentleman that performed the service was A+. Unfortunately , I had to call them out again and wow! This visit turned into a real nightmare . My fan motor went out and they said they would need to replace both the motor and the blade. At this point I have no AC and I live in Miami Fl. The guy came back the next day but he didn’t have the fan blade . He left and came back the next day. He said it was fixed. I waited all day but no air came out. I called them again . They said they will send there top specialist. He didn’t do anything but talk on the phone. He told his boss that the AC was too damaged to repair. Now he was the 4th guy to diagnose the unit. By this time the heat was unbearable. I spoke with the manager we agreed to reimburse me if I so desired. I waited two days and I called out another AC company, they went out and they saw that the breaker had not been put back into the breaker box. He put it in and by the evening my entire home was cold. I tried to reach out to the manager to get my money back but he alone with a few of his staff were rude . Fast forward 2weeks later the AC is making noise. I Called Home Depot this time low and behold they said that the wrong fan motor and blade has been put into my unit. I called them again but to no avail. Home Depot printed out the report through (ARS). I never told Home Depot the problem because I like for people to tell me. Therefore , I trusted their diagnose . The poor manager name is Chris. He lied about giving me my money for the fan motor & blade . Although he did give me my maintenance fee back. But what about the money I paid for the wrong fan. Over a thousand dollars. Some of the staff & technicians are really nice people. Chris and his assistant needs to get out of customer service and work in the closet alone. I’m very sadden by this incident!!!!!!!!!!!

Worker was very professional and knowledgeable, while the company does not stand by their work...

Had air pros install new outside and inside units just over a year ago. AC unit was not working when I came back into town after being away for about 10 days. They came by to take a look and quickly determined the contactor was the issue, did not have any on hand our nearby so they had to come back the next day for installation of the new contactor.

After instalation they determined that the unit needed to be charged with 410a, and that it was not appropriately charged on initial installation. this doubled my total cost.

Again the professional that came by to do the work was very knowledgeable but just be forwarned that this company will not stand by their work from my experience.

We had our central air conditioner replaced. They said they would have it done the same day and they did. At one point there were 5 technicians working on the replacement. The unit seems very efficient and doesn’t run very long or very often

If we could give zero stars, or even minus stars, we would. Do NOT use Air Pros! They will “fix” your AC, then it will break again and they will need to “fix” another part for a ridiculous amount of money, and on and on. The techs are sales people, only interested in lining their pockets. They are not to be trusted or relied upon. Run to another company as fast as you can! Do not buy their maintenance plan - you will get nothing but aggravation.

Wonderful experience with Air Pros especially with Branth. Branth just finished servicing my unit. He was amazing! He checked all of the equipment and made sure everything was working perfectly before he left. Very knowledgeable and helpful and respectful. 5 stars ⭐️

We had someone come to our house yesterday for an AC tune up. He proceeded to tell us that his recommendation was that the AC unit size that we have had and replaced before for the 30 years we've lived here was too small and that we should replace it with a larger AC despite it working fine for those 30 years. Upon saying we would like to take the night to think about making such a large purchase we were asked if we'd like to take 15 minutes to decide. As a salesman myself, that was a bit of a red flag, knowing that tactic to try and put a time limit on a decision typically means a sales person knows if he leaves and we get a second opinion he will lose the sale... sure enough we called out another company and $500 later our AC is back to normal. Honest sales requires the confidence that if you walk away knowing you offered the best service at a reasonable cost that you will get customers. With that said, I can't say that I know Air Pros entire business model based off one interaction and I'm sure they're a fine company and I wish nothing but the best to them. I just wanted to offer some constructive criticism.

Air Pros was hired by my Condo Association to move (3) condensers from our building two-story roof and run new line sets to new condenser unit locations. Shortly after my unit was moved my A/C unit slowly began cooling less and less until not working at all. I called Air Pros out to look into this and Air Pros had one tech abandon the jobsite unannounced and sent out a second tech a day later. The second tech informed me of the cost to replace my inside and outside units- ($7,400 ) and claimed there was no leak in the line Air Pros had set. After much cost a third party tech found a leak in the line set by Air Pros.

I spent thousands of dollars on a new AC unit that has been broken down since install at the start of summer. Let me start by saying the poor decision to move forward with AirPros for a second time resides with me. I’ve experienced the poor quality first hand before, and now here I am again. Since May of this Year I invited AirPros back on to install a new AC unit since the old unit broke. AirPros has since been out repeatedly (complete with pictures and time stamps) fixing this “brand new” unit they charged me over 10k for. Well today it’s 90 degrees on our apartment in Miami, in the dead of summer, risking the wellbeing of those living inside and we’re once again relying on the likely horrendous results should AirPros decide to come out to the apartment to “fix” the problem yet again. How does this company have such a large hold on south Florida when the service and performance are non-existent? We’re in south Florida - AC is not optional. If you want an HVAC provider where you need to be in constant communication weekly to the point where you start recognizing the voices of customer service agents due to the recurrence of faulty products then please call AirPros because you will need to monitor the project from start to finish, from 10th broken AC service call to heat stroke. AirPros: They put the Pro in Problematic.

Had a great experience with Luis. He was fast, knowledgeable, and great at explaining what was wrong. Would recommend!

Have used various a/c companies and they were great. Albert, the tech showed me and explained to me the issues that others could not find. Honesty and professionalism at the highest standards. Thank you Albert and all involved.

This company uses a revolving door of people who are incapable of providing any answers. Promising anything to get you to sign, then it's a bait and switch. Phone calls goes unreturned, scheduled services are missed, craftsmanship and work quality are poor. We were sold an AC unit without the heating component, the drywall was destroyed, tape was used to patch gaps and holes. Consistently promised we would be taken care of and the issues would be fixed only to be forgotten and ignored.

What can I tell you about the company I didn't have the right air conditioner company. It is very difficult sometimes they seem to be very knowledgeable at first. Then once they get the insulation I had problem like a month-and-a-half later. I wanted to speak to the owner and they said they're that's impossible. I wanted to tell the owner my experience with the company. They didn't pull the permit for my job and I'm having a condensation mildew problem because they told me that I didn't need ductwork well in fact that I do. I need ductwork they charge me $7,700 and then when they came back for a quote for ductwork they wanted to charge me $14,000. I'm in a wheelchair whole life and I feel like they took advantage of me they wouldn't let me speak to the owner , and as a result of that I will have to take him to small claims court . Don't think I want to pick them for a company knowing that I needed duct work they did the insulation and they they also Shut Insulation into my attic they were in attic if I needed duct work they should of told me during my Consultation when I 1st met them. It wasn't until they came to 2nd time and told me I need a duck work and that's the issue having in the photos that you see

Had the pleasure of having Pico come and service our unit today, he was extremely professional and knowledgeable. More than satisfied with his work and Airpros

Where do I start. I had 2 units installed by Air Pros back in April 2019. One unit was downstairs and the second unit was upstairs. The downstairs unit was installed in the garage which they left a slot for a filter, which they shouldnt have as the house came with a filter change out above the garage door. At the time I didnt know what issues I would run into. After 11 months of issues I called them to let them know of al my issues with the unit that was in the garage. The filters would get wet from so much humidity in the air, the unit was sucking in air from the garage as well as from inside the house, it always felt humid and when I stored gas in my garage you could smell it in the house on hot days. I started calling Air Pros on March 2020 after many weeks I finally got in touch with someone that gave a damn. I spoke to Jesus and explained to him all the issues. He said he will make it right, they built an enclosed box for the unit in the garage and finally I was able to use the filter change out above the garage door. Fast forward to June 2020 and now we have an issue with the upstairs's unit. Unit stop cooling on Friday 6/12/2020 which I called Air Pros on Saturday 6/13 they said they would have someone come out that same day between 1-3pm I called around 3pm to ask where was the tech, they said now he was on his way. At 5pm I get a call from the tech that he broke down and that he would not be able to make it but that he can come out on monday at whatever time I want. I asked him if he could be at my house at 5pm on 6/15 he assure me that he will be there. I left work early on 6/15, at 5:30pm I called Air Pros to see where was the tech, they told me that he was dispatched and would be there soon. At 6pm I called again and they told me that because of the bad weather he might be running late so I waited 45 minutes and then called again. Same B/S story was told so I continued to wait. Finally at 8:59pm I decided to contact Jesus again I told him what was going on. He said that he will have a tech out there on Tuesday at whatever time I want. I told him that after 6pm it will work for me. Tech did show up on 6/16 and after some testing he determine that the unit was faulty so asked me when could they come out to replace the upstairs's unit condenser coils I told him that the work needs to be done on a weekend. He confirmed that the wont be an issue. On 6/19 I called around noon time to confirm my 6/20 appointment, they said everything looks good. This morning I called Air Pros at 11am to confirm that the tech will be here this afternoon, they said yes. 20 minutes later I get a call from a manager called John asking me if I had called their office enquiring about a new unit quote, I told him that they are supposed to come out to replace the condenser coils, he said that doesnt sound right. He said he was going to call the warehouse to see if the coils where there. After 15 minutes I called John again but he did not answer, he send me a text that he was on the phone with the parts department and a few minutes after that I get a text that they dont have my part. I tried calling him but now he's avoiding my calls. What kind of manager is he that he cant face a customer to tell him what's going on and apologize. I'm pretty much done with Air Pros, bunch of clowns that continue to expand but cant take care of the existing customer as they cant retaint them. I would like for Air Pros to give me my money for at least one of my units so I can hire a professional company to come out to fix my unit and then I wont have to deal with Air Pros again.

Getting a quote for my home for changing the A/C vents … having a 5 minutes conversation with their appointment setter … .. you can’t get through her !!! Well done .. just lost a 2 new 5 tons A/C unit and 92 A/C vent replacement 👌👌

After two weeks Faulty installation caused fan motor to burn out. Actual 🔥 on unit. Airpro never requested permit so there was no inspection which could have prevented this dangerous situation. Asked for the new AC unit to replace the defective one they installed Left numerous messages for Antoine the manager. He does not respond. I contacted the owner of the company. He said he passed my message on to the appropriate people. Customer service people call, apologize but do nothing to actually help.
This is the worst experience I have ever had with a business. There is no regard for the customer.

Ronaldo and Eric came and got the job done. I highly recommend booking them to service y’all’s A.C. They were very nice and accommodating to a situation I had. They worked on my A.C. at timely manner and I have zero complaints.