HVAC reviews in Davie, Florida

I was referred by my parents of this company. I called and was immediately helped. Luis didn't waste any time to help me find the perfect unit for my home. Once we bought the unit, next day installation was handled. The technicians; Enrike and Jorge made my house cold again. Great service, professionalism and personality the whole staff had when I encountered them. I highly recommend Artic Air.

Very Professional! Luis and his team did an excellent job. I really recommend you try their service. I was very disappointed with my old experiences with different companies but right now I don’t need to look for anyone else. 10/10

Terrible experience with this company. We had Artic Air install a new Carrier unit in July 2023. Luis quoted me $8,000 and assured me he was installing a variable speed unit with dual stage fan to replace the American Standard unit we had. We had Air America come today to due routine maintenance only to find out the unit is a single speed.

Additionally the installation crew, none of which spoke English, did such a hack job on the installation that we need to have it replaced. Our old unit was mounted in the garage on a plywood box. Luis’ crew mounted the new unit on a stand and pieced together a makeshift box out of foam duct board. My gut told me they were not doing the installation properly and I called Luis multiple times during the installation to confirm. He of course told me it was fine but I wish I had stopped them and requested they pull a permit for the job. Now the new box is pulling warm air from the garage and will need to be replaced costing over $1000.

I would not recommend this business to anyone!

I hired this company to install a UV light in my AC system, and not only was the initial placement done incorrectly, but what followed was a complete disaster. When I called to have it fixed, they insisted the installation was fine—until I spoke with the owner directly, who then promised to come fix it on a Saturday between 11 a.m. and 12 p.m. He never showed up. No call. No text. Nothing. I had to cancel a personal appointment just to be stood up.

When I texted him at 2:25 p.m. to confirm if he was still coming, all he replied was, “I will take care of it.” I had to clarify that this wasn’t just about making a repair—it was about honoring a scheduled professional appointment. His failure to show up, without any notice or explanation, was completely unprofessional. Please refer to the attached screenshot of our text exchange for verification. The phone number in the messages matches the number listed on their Google business profile.

Then Monday rolls around, and the owner sends a worker who literally rips open the side cushion of my AC unit with his bare hands (see on the pictures I posted) just to drill into it—no care, no precision, no professionalism. I immediately called him out on it, and instead of acknowledging the issue, he got defensive and claimed that’s how it’s done. When I questioned his professionalism, he got upset and walked off—leaving my unit completely dismantled, wide open, and exposed. No explanation, no cleanup—just left.

To make things worse, the owner then called me and had the audacity to threaten to come to my home to “see if I dared raise my voice at him.” That kind of behavior is completely out of line, unacceptable, and downright disturbing.

Given the actions outlined, I strongly urge Miami-Dade County to launch an investigation into this business and verify whether their technicians are properly certified and licensed. The physical damage to my AC unit, the complete lack of basic customer service, and the defensive, unprofessional behavior when questioned all point to a blatant disregard for safety standards and legal compliance. This company should be held fully accountable.

Called Artic Air because AC wasn’t cooling the house. It was 90 degree weather. Luis fit me in but by the time he came it was dark and my Ac system was on top of my flat roof. He got it running and saved the night. Honesty and reliability are two things hard to find in companies nowadays. I would highly recommend them to anybody needing AC services

Luis was amazing. He was attentive , professional and was an overall pleasure during this incident. He was super knowledgeable and definitely helped resolve my ac issue super quick and super affordable. I definitely recommend this service for all as he will be my go to choice!

Thanks Luis keep being an awesome asset to this working industry!

I was so impressed with their services that I have already referred them to friends.

Called them because I had a problem with the furnace in my house. They came out, gave me an estimate and fixed it! Very professional and knowledgeable!

Throughout the process, A & S Heating & Air Conditioning offered superb maintenance services and communicated clearly.

I was fortunate to find Danny at a time when it seemed that everyone was trying to purchase and install an AC System. He was one of a few businesses that returned my call let alone came over to give me an estimate. I found him to be very knowledgeable and professional in both his approach to me as well as in his job performance. His pricing was very competitive and service exceeded my expectations. I highly recommend Danny for any AC needs.

Our Technician, Danny, was very informative, polite, and seemed knowledgeable about what he was doing! We appreciated his honesty and hard work in the unbearable heat and the fact that he fixed our issue after hours without charging extra! He definitely represents his company well! I would definitely use A & S Heating & Air Conditioning again based on my experience!

A & S Heating & Air Conditioning guys are awesome. They are professional and extremely knowledgeable. They have no problems giving you every bit of information you need in a way that's understandable. They have helped us out a few times for routine checks but also quickly replacing a fan motor when AC was out during upper 90 degree days.

We have used A & S Heating & Air Conditioning for our heating and cooling systems for over a decade. The company is reliable, honest and a pleasure to work with. Today we had our annual air conditioner maintenance service with tech who was outstanding! He was very courteous, thorough and knowledgeable. Thank you!

A & S Heating & Air Conditioning was here when we needed them. The tech was great! He put our minds at ease and gave us great information. We purchased a service plan, that was not push on us, for its reasonable price and peace of mind. We've been very happy with our experience with A & S Heating & Air Conditioning. Thanks!

A & S Heating & Air Conditioning has a staff that is polite and competent and offers great service. They put the needs of their clients first and guarantee effective solutions.

I requested a maintenance service explaining my AC is on top of my home, needing a special size letter. They charged me immediately $199, the service was never done because of the ladder. The initial call and dispatch do not communicate and blame each other. I’m requesting my refund it’s been 3 days and no one calls me. I spoke with a Supervisor Dan and he does not answer my calls. They are not professional.
If you have good customer service why have you not contacted me ?

Horrible experience with this company. We were originally with Jack Rabbit Air, and they moved to Tampa from what we have researched. They were a fantastic company. When they moved, it seems, they sold their business and phone number to this company which was a terrible mistake.

We called them because the pan in our air conditioning was slowly filling up, and this AC is less than two years old. A man came out from their company took a photo with his iPad, and said it’s going to cost $383 to fix this problem which was to just clean the drain line (a small pvc pipe no longer than 6 feet). Additionally, he said it will cost another $383 to clean the coils. he didn’t even bother opening the face of the air conditioning to see the coils! We told him thank you and sent him on his way.

This company seems to be robbing people with pricing because we ended up getting our drain line cleaned for $89.

Shameful.

It was a mid July Florida day and my A/C went out Ugggh! I had a tough a/c problem that needed to be solved. This problem involved a compressor failure (under warrant) replacement initially and later we would find an intermittent fan motor. It took a couple visits from two technicians to get this one solved. After replacing a compressor it seems the fan would run for a while and then quit. Myles the technician showed up right away and repaired the compressor promptly. He was patient, polite and explained the payment options to an always reluctant landlord (I am renter). As a renter I am usually the guy with the lowest priority. The repair was accomplished and the a/c was cooling. Unfortunately, after he left the fan motor fan stopped a few hours later. I called Myles and the Air pros dispatch center and much to my surprise they sent another technician named Matt sometime after 6:00PM. Boy was I glad to see this guy in a mid July South Florida day. He said he spoke to Myles and he too and then reasoned out the second problem. This time the flakey fan was acting up when Matt was there. Luckily he had the parts on the truck with him. The repair was done quickly and I am now one cool dude again. Thanks Myles and Matt for showing up and getting it done in a day with minimal drama. Amazingly, this whole thing was done in one day.

Steve

Unbelievable. I called Sunday morning for an appointment and they said they have availability that afternoon. So i stayed home and waited. No call and no show. I called late afternoon to let them know and they said they would get right back to me but never did. I then received a call Wednesday asking if I still needed service. I did, but was not available until Friday. I told the woman what happened Sunday and she said sorry we will be there Friday between 1-3pm. Well I called in the morning Friday to confirm and they said I'm on schedule. 3pm came around and still no one so I called to check in and they said he will still be coming. I hung around. Around 5:30pm a guy called me saying he is on the way and would be here in 45 min. I said okay. Guess what... HE NEVER SHOWED!! Ridiculous. Save yourself the headache and call someone else.

I called AirPros for a solution for a hot bedroom. Gabe Oliveira came to my home and looked for the best solution for my problem. What a breath of fresh air!! He didn’t JUST want to sell ‘something’ but wanted to SOLVE the problem I was having.
Now I am not throwing bandaids on the issues, I now have the solution needed.

Thank You Gabe and AirPros!!

Once my upgrade was installed, there was a problem that showed up after the crew left.
The next day they showed up to fix the issue.
Branth was the technician. He showed knowledge troubleshooting the problem and fixed the issue with expertise! There is strong evidence he takes great pride in his work and I appreciate it!

Thanks Branth!! You rock and your work is pristine🩵🩵

Terry and Ben did a great job for me. Went out of their way to check my AC. I would recommend them to anyone. Very professional and simply the best!