Appliance Repair reviews in Fort Lauderdale, Florida

I am thankful for DUNIESKY A Carvajal, the technician that was sent to my property. First off he called with a pretty much exact time of arrival. He took his time to listen to me explain what was going on with the AC. He located the problem and explained to me what was happening with the unit. And what needed to be done to fix it. He was very patient , honest in my opinion, respectable and carried himself approachable. If I ever have to use Sears again I hope he is the one to come back. Oh he spoke English so we didn't have communication barriers which I truly appreciate. DUNIESKY represented your company exceptionally well. He is a keeper (food for thought)

I needed a GE repair person for my dishwasher which didn’t start. I researched problems on the internet and YouTube and had a good handle on the problem, but just couldn’t fix it. Hired Sears for a $99 diagnostic fee. Ripped off!

They outsourced to A&E Factory Service. Nice gentleman came, listened to me, pressed the start button and my panel lit up. I said now press it again to start the dishwasher, and I pressed it to show him. He said he knew the problem and seen this before, and it’s the dishwasher’s computer, that would cost $580. I told him I can buy a new dishwasher for that money.

He then proceeded to try to sell me a Sears contract for $720/year. He only touched the start button. He took me for an idiot. I gave him my payment of $99 and stewed.

I got back on YouTube and by the second video, I pressed the cycle button at the same time as the start button, and miraculously, the dishwasher started.

I can’t even reach this company to complain. Steer far away!!!!

The technician was awesome and should get 5 stars but the procedure to get an appointment was horrible, several different people requested the same information, gave them model number and problem at least 4 or 5 times, 8 to 5 appointment was listed at 8PM and I was ready to cancel then got the email from technician about coming around 4 PM, had to give my credit card before I even got an appointment, that technician was promtly on the time he said and fixed the problem in a few minutes. You need to streamline
your appointment requests because I sure don't want to go through this again.

Although there had been a glitch and someone showing up for the appointment. When the technician did show up he did a good diagnostic analysis and I would give him five stars.

Technician Mr Garth very knowledgeable, Trustworthy, respectful
I don’t know how to describe him.
Thank you sears for sending Mr Garth to my place.
Be blessed Mr Garth.

I called Sears after a local company wanted to charge $500+ (they said because of the price of the part) to fix my dryer. Ismael came on time when scheduled. He communicated well with me about when he would be arriving. He arrived, and promptly fixed my machine, and the part was $17.00. The total bill was less than $150.00 (I have the home warranty). He even cleaned out the vent and removed all the clothes that had fallen behind there for years. I am so pleased with his service and that of Sears.

Andre was extremely professional. Knew exactly what was wrong with my microwave when he arrived for my 2nd appointment 30 days later. Unfortunately the representative that came prior misdiagnosed my problem with my microwave which resulted in me waiting over 30 days for parts to show up. Anytime I have anything done with my appliances I will request to have Andre come to my home.

Technician was inexperience and left the day of service unable to repair he stated he will return the next day was unable to repair sad nothing was wrong even though the unit was freezing up argued with me that because the windows were open house was not cooling down. Windows are open because the air conditioning is not working. He does not understand. Please have Dan come back not this kid.

In the past two weeks, the same technician has come to fix my fridge multiple times. Each time, he would repair it, but within one to two days, the fridge would stop working again. He has ordered parts, but the issue persists. I requested that Sears send a different technician, but they still sent the same one. This has become a nightmare, as my food is unable to stay cold

Rating is an average of:
1) Service rating of 5
I was able to schedule an appointment within 24 hours of my call. The service technician was perfect and did a professional job.

2) Price rating of 1
The repair required a $26 part and less than 15 minutes of time. I was charged $420! Totally ridiculous! I would not use them again!

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My refrigerator was not getting cold due to some issue they fixed it with a good price

Very skilled appliance repairer and the price is good as well.

My oven was not heating up and they have done a great job !

They fixed my dryer it would normally require me 3 sessions to dry my clothes as it had some heating problem, now I can get good results with 1 try.

Serhii was very professional!!

Fast, professional service. Highly recommend!

Highly recommend Serhii! He knew exactly what was wrong with my dryer. Thanks a lot for his service!!

Now my dishwasher is fixed thank you Serhii!

Absolutely outstanding service! The technician arrived on time, quickly diagnosed the issue, and explained everything in a clear and professional way. The repair was done efficiently, and the appliance is now working like new. Fair pricing, no surprises, and top-notch customer care from start to finish. If you need reliable appliance repair, this is the company to call.

Sergei was great, came on time and took care of the problem. I will call him again. Hopefully I don’t need to.