Appliance Repair reviews in Fort Myers, Florida

Ice maker quit working and called them based on other reviews they were very timely and had great communication with text messages, picture of technician, updates on location, and when he got there was very professional, explained the problem, ordered a new part and had it shipped to my house and installed 2 days later.

Mr. Appliance sent a repair person to my home to repair my 6 year old GE dryer. He arrived and adjusted the push start in less than 10 minutes. $187.50 was the charge. Less than 5 days later the same issue arose. I called and scheduled again. The day he was to arrive, I received a call telling me the repair person was aware of my issue and it was now going to cost $499.00. I asked them to send the repair person make the same adjustment as I thought it ridiculous to spend that much on a repair when a new dryer would cost that much. They refused to send the technician and they would have a member of the leadership team call me that same day. I received no call. I texted them asking to speak to a member of leadership and gave them till noon today to please call me. It is now 1201 and I have not gotten a call.
If you want to get ripped off by a company that doesn’t stand by their work, by a means call them. Save yourself aggression and call a company that will give you value for your money and not treat you like crap.

tech came as promised and was able to repair my washer Friendly, explained the problem, and did the repair! Yes I have already give your contact to my neighbor !

Had an issue with my washing machine and called Mr. Appliance. They sent out Rodney Langston for diagnostics, and he was awesome. Super professional, explained everything in a way that made sense, and answered all my questions. Really appreciated how helpful he was. Definitely recommend Rodney if you need appliance repairs!

Patrick was on time, very polite and informed me of what he was going to doand the approximate cost. The work was completed satidfactorly and I even received a Veteran's discount.

Tech was very efficient, pleasant, and honest. Didn’t try to sell me something I didn’t need. Rare for Lee county. I’d recommend them to everyone

Rodney, the Service Professional, that came to our home today was just that. Super professional and was determined to get our washing machine back up and running. I was so impressed and the education he gave to me was super helpful advice for all our applicances. The communication prior to the appointment was spot on and excellent to the point that I knew when the door bell would ring so, I met him there and had it opened. Plus, he came one day after I called with an SOS. Great company and I am keeping their card and will refer to others.

I recently had the pleasure of working with Mr. Appliance, and I couldn’t be more satisfied with the service. Adrienne Moreno, the Service Professional, came to my home to repair my oven. She quickly diagnosed the issue — a fried heating element — and clearly explained the problem along with the cost. While the price was a bit on the higher side, it was well worth it for the fast and effective repair.

Thanks to Ms. Moreno’s prompt service, our oven was back to working perfectly within just one day after it had stopped heating beyond 375 degrees. She was friendly, professional, and extremely knowledgeable throughout the entire process.

From scheduling the appointment to completing the repair, everything was handled quickly and efficiently. I highly recommend Mr. Appliance for anyone in need of reliable appliance service.

Referred my client to this company. They showed up, told my client the part needed was discontinued and could not help her. Instead he then charges her $150 for the visit. I went on Amazon, found the part and fixed it myself the next day.so much for that. Here’s a picture of the grill that “could not be fixed” working just fine.

Quick response time. Ryan diagnosed the problem quickly and the part came faster than expected. David who installed it was very professional as well. Great experience and we will use them again!

Booking the appt was easy and prompt. Rodney arrived on schedule.. He carefully diagnosed the problem with our washer lid. Rodney picked up the new lid himself and installed it ahead of the time he first quoted. All options and charges were carefully explained by Rodney. We were pleased with the service and professionalism displayed by this company. We will have them back for needs we may have in the future.

They state they are open 24/7, so I called and they said they are only available M-F from 8am to 6pm and no weekend service. So it's obvious they are not 24/7 service provider and shouldn't advertise as such.

Rodney was amazing. Very respectful of the customer’s home. Performed work with knowledge and professionalism. I would definitely use Mr. Appliance again based on his professionalism alone. He deserves a raise.

Sent text with arrival time and was early! Awesome! Very good tech! He had one needed part on his truck and the other part was delivered within the hour. Freezer is fixed! Very fair pricing also.

We called Mr. Appliance this morning, and Rodney showed up around noon. If you ever need a repairman from Mr. Appliance, do ask specifically for Rodney. He was a pleasure and a joy to have in our home. He did his work, taught us what was wrong and why. Rodney is professional, kind and respectful. He even laid a doormat down outside our door to stand on while he put his shoe covers on. I would use this business again in a minute, but only if they will send Rodney. Really, so sweet, I wanted to keep him for a spare grandson. Don’t hesitate to contact Mr. Appliance. You will have no regrets.

David was great. He was personable and was able to diagnose the issues with the dishwasher and refrigerator and resolve without needing any parts. Thanks for your honesty David.

Excellent service from Jim today. Easley set up the appointment online, then got a call about an hour later informing me of an earlier availability the next day which I gladly accepted. Received a confirmation email, then a confirmation text message that included the name and a picture of the tech that was assigned to fix my fridge. The next day I received another text about 30 minutes prior to the tech arriving at my house. Jim was pleasant and very professional. he diagnosed the problem and provided me with my options. 45 minutes from beginning to end and my fridge is alive again.

Justin and his Team have maintained our appliances for many years, keeping them in top notch shape for all our entertainment needs. We would not consider hiring anyone else.

Your company was extremely helpful and efficient Peter was my service tech and enjoyed talking with him I will highly recommend Mr Appliance!!!

David was very friendly and knowledgeable. He took his time to discuss my issue and helped with a resolution. Definitely recommend!

David the tech was very professional, explained what was wrong. Came w parts next day, steam cleaned inside fridge, and installed the fan and harness in Maytag 5 year old fridge. The price this company charges was way more than I expected ($608) which is the reason for less than 5 stars. Side note: I will NEVER buy another Maytag anything.