HVAC reviews in Fort Myers, Florida

Eric showed up for an appt to look at our non-functioning AC. He was kind, professional and able to get our unit working that day. He replaced the motor and gave us a few tips on upkeep for the unit. We were very impressed and would highly recommend him!

They are one of the best company to do Business with. Very understanding company and. The technician Chloe is is very good and understanding person. I could always depend on her because she’s very good in her job. I would always write the highest in the field she is I would say she’s number one and I satisfied with her job very polite very nice and everything and business. Thank you.

Eric was professional, courteous and very knowledgeable. He went over and above what most HVAC tech would do to resolve the issues we have been having with our HVAC system for the past six weeks

Had Chris L. come and do an A/C service check. Like always, Integrity did a great job. I've had them fix our air conditioning unit and any problems we had over the last 3 years and they always deliver!
Edit: 2/12/2026
These comsumate professionals came over and put in a new system. The install team was punctual and professional. And if course, Courtney I'm the office, is as always cheerful and helpful. I can't recommend Integrity enough. If you need it, they got it!
5 stars all the way!!!

Eric arrived at our home on time yesterday to diagnose our a/c system issue. He checked the complete system and found that the blower motor was broken. He additionally found a wire that was frayed and fixed it. He replaced the motor and the system is currently running fine. Eric was thorough and professional.

Having read some of the 1 & 2 star reviews left by other American Home Shield customers, I was preparing myself for the worst. Even though the blower was running in the house, the condenser unit (outside) failed to start. I figured it was either a capacitor or hardstart gone bad. With the system being about 15 years old, I was hoping to get one more season out of it (if I could). Called Michelle at Integrity to schedule service. We had a scheduling mix up, so the techs showed up a day later than I was expecting, but I'll take part of the blame. Charlie and Irving showed up, heard my best guesstimate of what I figured was wrong, popped the cover on the unit, and confirmed my suspicions. The unit had a blown capacitor (note gray stuff coming out of the top). They replaced the capacitor, fired up the condenser, confirmed the unit was working, and confirmed the house was cooling. They were quick, professional and thorough. For those of you doing warranty claims, they have to check the inside of your unit for "growth" in order to get paid for the claim. Charlie was very up-front about it. Living in Florida, I had some concerns, but he said the unit looked pretty clean and Integrity had no issues submitting my claim to AHS. Scheduling issue aside, I was very pleased with the outcome and service. Total service time was probably 20 minutes.

We are pleased to be working with Integrity Air!!! This is a company you can count on in all respects - from the office staff to the technicians who come to your home. Our technician, Arthur, has diagnosed different problems in both of our units over the last few years and has always explained each problem thoroughly. He has always worked quickly to repair it and get us back up and running. When Arthur arrives we know we are in great hands and will be well taken care of. He is a stellar representative for this company!! Thank you so much!!!

Integrity Air answers the phone right away. Their office staff is knowledgeable, helpful, and polite. They were able to schedule us the same day we called and they arrived on time. Our technician, Arthur, is professional, very knowledgeable and was able to diagnosis and fix our problem on his first visit. He explained everything to us and invited us to contact him if we have any additional questions or concerns. Thank you, Arthur!

It’s been 3 months w/o my AC
Sent by home warranty still not AC working in a Florida city for 1 month & almost 10 days !!!! No calls to update called home warranty to complain each week worst ac company experience ever!!!!!

My Waranty Company recommended integrity air-conditioning services to fix an issue I had with the system not functioning.

The tea was scheduled to come at 5 PM yesterday and they asked me if I minded stopping by a little later as they were delayed on the previous job

So good to have them call me up to let me know their status.

They arrived at 6:15 and proceeded to address and resolve the non-functioning system

Charlie and his assistant were extremely professional going up to the attic making sure the pan was cleaned using a vacuum and also going to the outside of my home and vacuuming out the drain line coming from the second floor!

It was a pleasure to watch them work so well addressing the problem with the system.

They worked over two hours getting the system back in good running order.

They left our home at 9:15 and everything was running properly.

His indeed a pleasure the witness and experience this type of quality work Especially after they had worked a full day prior to coming to my home

Thank you, Charlie and partner and the team integrity Air Conditioning for taking such good care to get the system running.

It was a pleasure to experience old-school work ethic these guys have

Thank you for a job well done

PAY ATTENTION TO ALL THE 1 STAR NEGATIVE REVIEWS PEOPLE! They are 100% accurate. Rude, Unprofessional, Passive Aggressive. AHS should ditch them and find a reputable company for their customers.

They came out at the request of a second opinion on nonworking heat .
He found what the first technician from a different company could not.

They like to play games to screw people over. They can come tomorrow for a broken AC. They won’t unless they can pass along an extra $150. They refused to deny the order so that I could find a vendor who can. They’re the only company covered by the warranty. They made me wait 4 days to schedule an appointment on a broken AC.

I have never been happier with an a/c repair service! At 7 pm, Chris arrived at the end of his long, problem-filled day! He had been working all day, and wouldn't just go home and leave us without air conditioning for another night. He worked quickly and efficiently, and solved our problems! He was also very good natured for someone who had just had a bad day- and a long one at that! I can't recommend Integrity Air Conditioning Services, and their wonderful Chris, highly enough.

our AC was not cooling consistently in Sarasota. we have a home warranty with American Home Sheild so we called the warranty company on May 12 and 4 days later Integrity came out. they told us the Coil was freezing up because it was clogged and Integrity says it was normal wear and tear. I asked for an estimate to fix it, but they only sent an estimate for a total replacement for $9000. AHS says they can’t cover it because it’s “not normal wear and tear”. I called Integrity to ask why they didn’t send an estimate to fix it. they said that since it’s an older unit fixing would be over $2000 and it’s not worth it. AHS then says they won’t cover it because it was clogged up with bio growth which is not covered. We ultimately called a local AC contractor who we’ve used before and they fixed the blower motor for $745.00. NEVER USE AMERICAN HOME SHEILD!! Integrity AC works with the American Home Sheild to make sure claims don’t get paid . we had to get our own contractor to fix the AC since it’s hot in Florida. since we didn’t use their contractor nothing will be covered. i’m a Realtor and will never recommend either of these companies.

So, let me start by saying I love this company. They are always timely and reliable. I have used this company for years now at two of my homes. I want to also say that my tech (Chloe D) whom I have had the pleasure of having at both homes is always a pleasure to speak to and always thorough.

Fixed my hvac issue quickly. Isaac was honest and reliable, hard to find a reliable and trustworthy company in FL. I highly recommend them

Austin and Isaac did a wonderful job on my air conditioning. They were quick and efficient, very professional and personable. I was connected to them through American Home Shield insurance and I would highly recommend Integrity air conditioning to anyone.

The worst experience ever!! If I could give less than 1 star I would. please take time to read this. They came out when warranty AHS sent them. My fan on the outside unit would turn off after running for about an hour. I explained this to them. The tech said its because it was low on refrigerant due to a leak in the condenser coil. Didn't sound right to me but ok your suppose to be the pro. They finally came after about a week and said they repaired the leak and filled it with refrigerant, I had to pay $800 for that. Tech leaves, not even one hour later fan stops working again. And please note that it's only the outside fan that stops spinning, the inside unit is still running and you can still hear the outside unit running just no fan spinning. (I talked with a few friends that do ac and they all said, its most likely either your capacitor, or fan motor,) So now the tech comes back and says the fan stopped because the drain line is clogged, That made no sense because I personally unclogged it myself with a shop vac the first day the issue started. tech made up some reason why it would be clogged again. Ok. She says she unclogged it and leaves. The air is coming out of the vents at 75 degrees, I call them they say that's normal. NO it is not. I tell them its always blown at around 58-62 degrees, she says WHAT!! THATS WAY TO COLD!!. I said what? i tested three of my neighbors air coming out there vents, all around 59 degrees. Within an hour, fan stops spinning, I call tech back. This time she says because the safety switch was tilted down and water touched it. I said "if the safety switch engaged then the whole unit turns off not just the outside fan, she says, "trust me it was because of that" I know shes wrong but ok sure. She leaves, the fan stops spinning, now they say they need to send a supervisor out here. I bring in three other companies to diagnose it before there supervisor comes because it was going to be a week before he could come. All three say its the motor giving out, all three say there not even sure where she repaired the leak because they don't see a repair, , and all three say it was overloaded with refrigerant which i paid $800 for. all feel bad that I gave them $800, cash by the way because they don't accept credit card. I end up canceling with them and just paying out of pocket for the repair. Ohh and the lady had told me to just keep my ac running until the supervisor gets here in a week., I said why would I do that if the fan is not spinning and its blowing air out at 90 degrees. She said ohh your right you should shut it off. OBVIOUSLY, And I called this in on june 22nd, when I finally gave up on them it was july 14th. Almost a month later of dealing with all this. This was horrible experience with a horrible company. STAY away from them. And the picture I posted here is just to show this company that the air does blow out around 60 degrees. They need all the help they can get.

Our technician, Eric, did a great job servicing our air conditioning system! He was very thorough by showing us pictures of his findings and explaining what each photo showed. The office staff was very pleasant and helpful as well!

This company has no integrity whatsoever. They work with a home warranty company and will tell the warranty company whatever so the warranty company does NOT have to pay for the repair. I had them out and they said that it was NOT NORMAL WEAR & TEAR so the warranty company would not pay. I called another air conditioning company, they said the blower was out and repaired it on the spot. What the heck!!!!! Then they send a quote for a new unit. Why is the world would anyone want to do business with a company like this?????? No INTEGRITY at all