HVAC reviews in Jacksonville, Florida

Leggett Heating and Air has been servicing my systems for the past 30 years. I can call with a question and they take the time to explain. Communication is big to this company. Excellent people

Tech was great. 19 years with the company.
Methodically went through my 2 systems as he troubleshooting the problem with one that was not cooling.
Did a full maintenance on both and was completed in under an hour and half.

They’ve been in business since 1957.
Recommend them highly!

My elderly mother contacted Leggett after discovering a water leak in her AC duct. A technician was sent out, who diagnosed the issue as condensation and reassured her there was no cause for concern. Unfortunately, a year later, the supposed condensation led to water leaking through her roof.

Despite no longer being under warranty, my mother was charged for the repair of the leak. Furthermore, Leggett refused to address the water damage to the ceiling tile caused by their initial misdiagnosis. In my opinion, Leggett should have taken responsibility for the damage to the roof that occurred as a result of their technician's oversight.

Leggett has been servicing my A/C + Heat Pump for 10 years. Great service from techs who know my house and system well. The office stays on top of my maintenance schedule and they're always flexible about working within my schedule. *****

The folks at Leggett have been my go-to HVAC experts for over 20 years and have always done a great job. Prompt, honest and professional... never leaving me without AC and in Florida that's really important. High recommended, 5 stars! Thanks Traci and the entire team!

Been with them for awhile very polite will call u when it's time for ur maintenance in case u forget technician well trained n nice any questions he will answer them or find someone that can so thanks very much for my go to for my AC n Heating

My parents have used Leggett Heating and air for as long as I can remember, so they were out first choice as well when we bought our home. They have maintained our AC unit for 6 years now and are quick to respond if we ever need them. So thankful that the AC isn’t something we ever have to worry about! Thanks to Colby and the whole Leggett team for keeping us cool in this Florida heat!

Adam did a great job explaining what was the issue with our AC and what we need to look out for in the future. Thank you!

We've been using Leggett Heating and Air Conditioning for our Jiu Jitsu school, and I can't recommend them highly enough. They consistently demonstrate promptness and a willingness to assist with any of our AC needs. Their customer service is outstanding; the team is always friendly and provides us with valuable information and guidance. It's clear that they are very knowledgeable in their field. If you're looking for reliable heating and air conditioning services, look no further than Leggett!

Legget to the rescue. My AC went out last week. Fortunately I knew to call the Warlitner’s at Leggett. Mr. Warlitner was so good at explaining my options and what would be best for my new system. He never once tried to oversell and in fact made sure to say why one of the more expensive units would not be a good fit for my house. He then had the quickest turnaround time to getting a crew out to my house for the install and removal of the old system. He sent out Dan and Ray. I cannot say enough great praises for those two. They were both so nice, respectful, hard working, and salt of the earth guys. I will only trust Leggett Heating and Air with all of my future AC needs. Thank you, thank you, thank you.

Our technician, Adam, did a wonderful job explaining our problem and options to fix. Very professional and cared about making sure our unit was working. True customer service!

Have relied on Leggett for many years. They are always prompt with servicing, are friendly and leave the premises neat and clean. Would recommend one hundred percent

Pleased with your yearly maintenance checks. Appreciate the telephone updates to schedule and the calls with updates on arrival time. For anything I’ve needed thus far the supplies have always been on the truck.

I love Leggett Heating & Air! Just had an AC meltdown and they were out in no time on a Sunday! With our high heat index, needed the quick fix to get cooled down. They have been my go to company for almost 20 years! I love their service contract for maintenance twice a year and if I do have a problem; they are dependable and honest; fixing the problem quickly as possible. I bought my unit from them during a renovation project. 10 year warranty - I have exceeded the warranty now, but the service remains excellent! Thank you Leggett team!

Called LEGGETT a few weeks back when our Trane HVAC stopped working randomly. They arrived within a short amount of time and were able to repair it as needed.

No one loves a broken HVAC or bill to repair, but we felt they were reasonable and very helpful.

Good communication and response, but to be told "we're too busy for that kind of work" was very disheartening. I needed a TXV replaced, and was ready to accept the fact of the significant cost/ labor involved. But they just declined, without even telling me what they would charge.

Great experience, have used them twice, they beat everyone's price by almost$800.

This company is HORRIBLE. My family and I have been without AC for 3 weeks straight. We have a new unit installed by Brian and it does not work nor will ANYONE take urgency to fix this matter. My house is 87 to 90 degrees every single day even when they finally show up to attempt to fix the issue that still remains unfixed to this day. Not to mention it took almost a year to get this new unit that does not work.Our utility bill is still reflecting as if our AC is working because Brian tells us to leave the AC on (even though he knows its not working). Just to keep my daughter safe from the heat index inside our house we have had to purchase countless stays at a hotel. My family can not cook or do laundry at our house because between the stove, oven and laundry dryer the house will reach 97 degrees...its unbearable!!! No one calls or contacts us with concern with this matter and when someone does show up its late at night and we are told theres nothong they can do till the next day. Still no one shows up the next day or calls and when we finally get a response back....Brian states " I will try to fit you guys in tomorrow ".This has been the answer for a good amount of time now. I know things happen but communicate and show up and FIX the problem when we have been patient for almost a year now. All I want is to be comfortable in the home I pay for and use the AC that I am being charged for. I have never ever came in contact with a AC company in Florida that acts so inconsiderate and incompetent until Don's Heat & Cold. I would give NO STARS if I could!!! We have been told since its in the high 90s outside its normal for homes to be 85 degrees inside another excuse is our bedroom doors being open or shut....We have lived at this house for almost 2 years and its never had a issue with cooling till this past year no matter if bedroom doors are open or shut... Its just one excuse after another! This company acts like its okay to be without AC in Florida summer heat. Beware and do not contact unless you want to remain without AC. By the way the 5 star rating from RYAN KAROLEWICZ is the service tech that Brian sends.

Stephen came to my house on a Saturday at 8:00 pm after my AC stopped working, within 20 minutes of my call no less. This is August in Florida so no way you can wait until Monday. He took a look, told me what he thought was wrong, discussed the options and cost, and fixed it within 30 minutes. Completely professional and knew exactly what needed to be done. Don't go to any other HVAC outfit if you value customer service, professionality and honesty. Saved me from a miserable weekend at a very fare price.

I liked everything about this business. Called them out for a maintenance check and they were quick to come out. Most honest company I’ve come across. I’ll always use this company for AC service, repairs, and installations.

Almost fell victim to unscrupulous and dishonest, corporate HVAC company. Ricky to the rescue. Saved me thousands!! I will do business with no one else. Thank you, sir!