HVAC reviews in Jacksonville, Florida

Great outfit, fully professional in every respect. Replaced two 3-ton AC units for me in the most impeccable manner. Especial mention to Area manager Alex Kavanaugh who personally participated in the entire job to assure me that I would not have issues or confusion about what was planned. Every single aspect of the work was performed to my satisfaction.

I subscribe to the service plan. $15 a month is charged to my credit card WITHOUT FAIL OR DELAY. For this fee I am to receive 2 cleanings and checkups a year and discounted priority service. I have been trying to schedule service for months and nobody will return my calls. Another month passes and another charge but NO SERVICE and NO CALL BACK.

Received prompt service from my phone call about an electrical problem from my Daiken AC that was installed over the summer. The operator immediately dispatched a technician (Rasheed Itani) who determined the problem and got it fixed. I have experienced this same type of service before and glad they are handling my HVAC. R Dix

First Coast Climate Control provided great service to our older house, replacing the air conditioning duct work. We now have cleaner air, our system is more efficient and there are no leaks. This work provided us a healthier environment and a lower electric bill. Hats off to First Coast!

My downstairs 5 ton unit was broken and needed replacement, downstairs one side of my home used to get very cool and other side very little, upstairs (on separate unit) was cooling but not enough even after unit running for very long. Alex from CCC came and did very thorough assessment (went through complete downstairs and upstairs attic spaces). I was very impressed with his patience and focus on details. He explained to me with full details why ducting was the main problem for uneven cooling downstairs and less cooling upstairs. He drew detailed ducting diagrams - existing and proposed - to explain how his recommendations will solve these problems. Being engineer by profession myself, I had several questions. Alex came twice to my home to discuss and answer my questions. He spent 5-6 hrs over couple of days to complete assessment and answer all my questions. Alex was able to gain my full confidence that solution he was proposing will work. I had 6-7 other contractors, including the one who installed AC and ductwork when home was initially built, do assessment and provide estimates. Some of them did not even care to go in attic but provided estimates for duct work. Others did go in attic to do assessment but no one took pains & time to fully understand and explain the problem. I was not convinced that their recommendations will solve my problems. CCC's price for unit replacement was extremly competitive. CCC's price for duct work was not comparable as no one else provided similar solution but I felt it was very reasonable based on type and extent of work. Based on all this I decided to go with CCC to do my job. Alex very well earned that.
Alex and crew showed up on time. All of the them were very professional, courteous and diligent in their work. Completed work over 3 days as duct work was extensive and attic space very limited/restrictive. I was very happy that despite 2-3 people being in attic for 3 days, they completed the duct work without any damage to my home. Every day after the work they cleaned up my home and garage as necessary. Alex and I went through the check list and verified that all of the work was completed as planned.
Though it is early but so far everything is going well and outcomes are what I had expected - downstairs (2975 sq ft) cooling evenly throughout the home and upstairs cooling much better.
This was my best experience ever with any contractor doing any job on my home. Alex and crew did commendable job. I would be very happy to recommend them to anybody.

Certified Climate Control does a great job -- so much better than their competitors. They are very thorough, and great evaluation of the A/C system. Very professional and the price cannot be beat. They will definitely be hired again!

An advanced knowledge and understanding of HVAC engineering is needed to correctly plan and execute an installation for optimal performance. Your HVAC equipment will never run properly, efficiently and have longevity without the correct installation. Certified Climate Control provides this experience while recommending the best system for your needs at the most competitive prices. Alex and his team are simply the best at what they do.

I interviewed 5 HVAC companies......First Coast Climate Control was the only company that recognized I had a problem that none of the other companies picked up. They did a first class job on installation, explaining how everything worked (including new thermostat) and cleaning up afterwards. Their attitude and determination to perform a meticulous job was obvious. They were a little higher than the other companies, BUT PERFORMED MUCH MORE OF THE WORK NEEDED than any other company was going to do. I highly recommend you ask for Ernie (lead installer) and Levi, they worked great together and took their time in making sure all work was meticulous and that I was happy with the job. If I could have given 6 stars I would have. PRICE WAS VERY REASONABLE FOR THE UNIT I RECEIVED AND QUALITY OF THE WORK! P.S. I have no interest in this company (business or otherwise). I will recommend them to all my friends and will use no other to service my unit. If they are slightly higher in price than other companies.........PAY IT.....YOU GET FIRST CLASS SERVICE AND FIRST CLASS PRODUCTS - YOU GET WHAT YOU PAY FOR!

June 24th a technician came out to our home to service our HVAC system because our air had stopped working. The technician was very friendly and knowledgeable about everything. He had all the tools and equipment he needed for the job! He had our air working in about 30 minutes. I would highly recommend this company to anyone their fast, friendly, and not to mention affordable!!! Thank you from The White Family!!

Purchased heat pump system on 05/09/2017. So far, the product is performing well. Had a little slight hiccup with the agreed installment date, it was changed to the next day. My wife and I each loss time from work due to the unexpected date change. Their explanation given, was some type of problems between the Manufacturer's and CCC. Otherwise, CCC's installers did show up 45 minutes late, after the agreed schedule time.. They called, stated they was caught in traffic. I noticed some questionable work habits, they would not ask permission for using our kitchen sink rinsing out their work cloths. One of the installers, used one of our dinner room chairs to stand in to perform a task, instead of getting his ladder. He stated he wasn't that heavy. I wonder, had the chair broken, would CCC cover the replacement cost without a hassle? During their installation, not once did the installers ask for the use of a broom to sweep up any debris from the removal of the air handler inside our hallway. I had to perform that task. One of the installer, stated to me, that he had to get finish, one of his friends called him with tickets to a concert. Now, I am let with the concern, if they had cut corners on the installation process, so he could make the concert. Also, when the branch manager came out to provide a quote to me, he would put plastic shoe covers entering my home. Not once did any of the installers use any plastic shoe covers, they was constantly walking in and out of our home tracking dirt from the yard. We now have to get the carpet cleaned. Whatever, happen to people taking pride in their craft and professionalism? I do appreciate the price and value of the purchase, given by CCC. I would refer others to use their service. I do feel some customer skills retraining for their installers would go a long way in customer relationship building.

Unfortunately I had to replace my HVAC system. I received quotes from several companies, including the most recognizable names in the Jacksonville area. I noticed an ad for CCC and thought to try them as well. Alex, who does the estimate came out promptly and spent more time assessing the situation than most of the reps from other competitors. I selected CCC based on a very competitive price and have not regretted the decision. The installers were professional and courteous and I couldn't be happier with the new system. Would not hesitate to recommend CCC to anyone seeking repairs or replacement of an HVAC system.

I wouldn't use any other company for my air conditioning. The quality of their work is excellent and the employees are very nice. That combination is really hard to fine. My air conditioning stopped working yesterday afternoon, they had someone out in just a few hours. I was given an accurate window of time. The service man took less than an hour to not only diagnose the problem but to also fix it. They are a permanent contact in my phone.

Ed answered the phone on Sunday morning ( not an, answering service) and Carl was out to the house shortly afterward. Carl showed respect for my home wearing shoe covers and laying a drop cloth before accessing the attic. He fixed an relay in the handler which was in an attic that was over 120 degrees on the Sunday morning . Carl did this without a single complaint. The price was reasonable and service stellar. I will be calling Certified Climate Control when the time arrives to change the two aging AC units in my home . I trust this company and wish all service repair companies operated with this level of integrity. Thank you.

I have been using CCC for just over a year now and I have no complaints. They are very professional and honest. This is a company that truly cares about providing great customer service to their clients. I recently had an A/C issue arise early Friday evening and Alex came out to take care of it. It was a quick fix and all was good. I greatly appreciate the fact that they thoroughly explain the process to me. I want to see what's going on and understand it. They take me through it.

Make sure you do research before using this company. They are highly unprofessional and do not keep appointments. It took 3 days for anyone to even contact me back. They serviced my unit 3 weeks ago and I had to hire another company that is certified to tell me I have a coolant leak. If they serviced my unit correctly we would have known this 3 weeks ago.

This company is absolutely amazing! I've been a customer for around a year now and I honestly can't say enough about them, the employees are always respectful and on time. Just this morning I had a repairman/inspector named Tommy come over to my house and inspect my AC Unit for the summer and he did a phenomenal job! He was not only quick to complete the job before I headed off to work, but also courteous to the other cars in my driveway as he assured his truck didn't block anyone in! On top of that, he gave me advice for different air filters to accommodate my son's severe asthma and even advice on a part for my water pump that continually fails leaving my two kids and I without water. If you're looking for an amazing air conditioner service, CCC Jacksonville is the one for you, I honestly couldn't ask for more and I will be recommending their business to my friends and family alike. Thank you so much for running such a beautiful business, I couldn't ask for better!

My air handler was leaking a small amount of water and I was working with Ed the owner (after one of his guys came and had no idea what he was doing and didn’t even have the needed tools, he borrowed mine). After several visit they couldn’t figure it out. Then Ed went silent on me. Said he wanted to figure it out and would call me with a time to come out and look at it again. I never heard from him and after reaching out still no response. I finally called American Standard who recommended another company who knew right away what the issue was and fixed it. I know have a new HVAC company I’ll be using and will never use this company again.

Great service. Called Friday morning and the tech came out that afternoon. The AC had stopped working in our three year old unit. The diagnostic/evaluation fee was waived and the part was under warranty. The cost of labor and installation was fair and reasonable. The tech, Tommy Holten, explained everything as he went along and stated that a maintenance program would prevent this situation from occurring in the future. I signed up for the Premium Protection Plan and look forward to the 24-point tune-up every six months.

What a great outfit! I had issues with my downstairs HVAC unit back in Jan, and after several false starts with a company sent by my home warranty provider, I called First Coast. They sent a tech quickly who fixed the problem efficiently and cost effectively.

Several weeks ago, my upstairs HVAC unit started having issues. They sent Rasheed out who diagnosed the issue, discovered the warranty info, and fixed the problem. In the process, he discovered that the compressor was starting to go also and was under warranty.

I was leaving for a 2 week trip too soon to fix it then, so he got the unit set to work for what I needed while I was gone and said we could schedule the compressor replacement when I got back.

I called to schedule, and Nia worked with me to get Rasheed out within 2 days, when it fit best in my schedule.

I really recommend these guys if you need HVAC work. Very professional, flexible, and reasonably priced.

I had a mini split AC/heat unit put into my back room. The whole process working with Certified Climate Control from estimate all the way through install was easy and pleasant. Everyone was professional and thorough in the job that they did. It may have been the time of the year, but the time from when I stated I wanted to move forward to install was far quicker than I expected. It went so well they will be my go to company for all of my AC needs.

I can't say enough good things about First Coast Climate Control (formerly Certified Climate Control). I called them requesting a quote for a new HVAC system because mine went out. I spoke with Alex on the phone for an initial quote and then he came out to fine tune the details. Communication was excellent! He was very thorough in his quote and also extremely patient with all of my questions and requests. We have two ac units for our two story house and were looking for the best value of SEER vs price, humidity control, and air purification. I felt like Alex really tried to understand what I was looking for and was surprised to find out their price was the most competitive. Once we decided what we wanted, Alex was very clear on the process and set very clear expectations. On the day of the install, Ernie, Levi, and Lee worked tirelessly to get everything installed and working properly. I offered them lunch and drinks, but they politely declined because they had planned ahead with their own food and drinks. These guys worked incredibly hard in the Florida heat! They were overly cautious with our home and covered all the carpet with drop cloths to be sure nothing was damaged. When they were done, they walked us through everything and cleaned up after themselves before leaving. I would highly recommend Alex, Ernie, and team to anyone in the area that needs HVAC help. I know I will be a loyal customer for a very long time! Thank you First Coast Climate Control!