HVAC reviews in Jacksonville, Florida

Bryan came out first thing in the morning and fixed our clogged AC drain. He was friendly, communicated when he was on his way and fixed the issue no problem.

I was highly impressed with this company. I have COPD so we had the IAQ package done and our air quality already seems better. Kevin and Roy did our service and they were wonderful. Professional, polite, friendly and may have left my house cleaner than it was when they got there. I can't say enough positive things about our experience. Thank you Hammond.

Bryan Ludwig was our technician today. He showed up on time. We Advised him of our thermostat problem and he determined the drain line was plugged up. He blew it out and made our system work efficiently again. We’ve been with Hammond Air for 9 years. Great company.

Bryan and Cody came out and saved the day!! With a storm approaching they identified the problem had a part in the way and installed and AC back up and working fast!! Definitely will be using Hammond again if there are any more issues!!! Thank you gentlemen!!

My great grandmother had been using Hammond for her ac maintenance for years. I decided to try them out and will be a returning customer as well. David came in and immediately knew what was wrong. He got the job done quickly and explained the issue throughly.

Sam did a great job getting my unit working again after coming home from work to a 85 degree home. I will from now on be using Hammond’s services for all of my hvac needs and will recommend this company to anyone needing honest and professional service!

Brian came out and serviced my air conditioner and it only took him 15 minutes. He diagnosed the problem almost immediately for us. i was horrified to know i would be spending the day in this house with no air, but Brian got to us right away. Thank you for taking care of our air conditioning problems! Great company, friendly dispatch and Brian was super nice as well!

We found ourselves in the unlucky position of having to replace our air conditioning unit, however we became very lucky with the help of Hammond and their tech Kyle. The process went so well and smooth. Kyle was extremely polite, knowledgeable, and got the job done quickly. We are now proud owners of a new and wonderful working unit all thanks to the help of Kyle. I would recommend Hammond over and over again! Do yourself the favor when you have to replace something so important and use Hammond!

Sam came out and repaired a huge hole in our attic ductwork. Turns out we were paying to air condition our attic with this 115 degree heat! Sam was great and fixed it in a timely manner. Super professional and timely! I definitely recommend Sam P. and Hammond to everyone!

Recently had to call for service for my grandmother's AC unit. Brian showed up and was very nice and patient with my grandma. He was extremely polite and helpful, but most importantly, he fixed the problem quickly. Highly recommend

Shopped around after our AC failed and I am happy that I went with Hammond Air Conditioning. There was no pushy sales pitch and Aaron presented multiple options. The new equipment was installed by Hunter and Cody and they were professional, polite and clearly explained the work that was being completed. Solid company. Good people.

Unfortunately, I have been dealing with Hammond Air since 2021 when they placed split units in my home. Since the installation we have experienced poor customer service. The first time we assumed the technician just had a sarcastic personality, but we have come to realize all the technicians lack customer service. I can honestly say I have only ever had a good interaction with one of their technicians. Hammond air has had to service our house at least once a year since the installation. When we ask a question, the technicians are often on the defensive and answer the question with a question, rather than giving a direct answer. Last year the technician told us the issue was with the installation, but quickly took those words back when we told him Hammond Air were the installers. Out of all the companies that service my home, we dread calling Hammond Air, because we know it is never straight forward with them. My partner called to cancel an order and states he was still talking when the receptionist hung up on him. I called back and told her what he said. She was defensive and not apologetic. A simple “I apologize, I didn’t realize he was still talking” would have gone a long way, instead up her repeating “that is absolutely not what happened”. Their paperwork process is not up to par for 2025. I asked for a receipt of payment and instead received another invoice that did not show that we paid at the time of service (which we did). The quote to replace a part covered by warranty was $656 and we had to wait 2-3 days for the part to come. I reached out to Temple Heating and Air and experienced extraordinary customer service. The pricing was half that of Hammond, the company let us borrow a portable air conditioner unit while the part came in at no additional cost, and they answered all of our questions directly and without hesitation. We didn’t even ask for the portable unit, Temples Heating and Air offered and installed the unit the same time of service. Switching from Hammond Air has been one of the best decisions.

We had a problem with our ductwork to the 2nd floor of our house. And had a 10am appointment. Bryan called and said he could actually be by earlier. When he got here, he was friendly and got the job done quickly and efficiently. He was actually done and writing up the paperwork by 10am! 10 out of 10, will definitely recommend!

Bryan came out within an hour of me calling and fixed everything with my AC unit extremely fast! He is very kind and super knowledgeable and helpful - no hesitation answering any of my questions. I would call Hammond again without any hesitation! Thank you, Bryan!!

Hammond air is pretty excellent. I got quotes from a few different companies. Hammond had the best price for my system, thousands less than their competitors. And the unit they installed was a high quality model with great reviews, so you're not getting low quality products, just great prices.

Charlie came to service and inspect my old unit, and price out my system. Gave me his personal cell number and was very responsive. None of that "salesman" pressure I get so sick of from other companies, just honest communication. Dakota and David did the install they were respectful and answered any questions I had. 5 stars all around.

Techs Jonathan and Kerry well trained, have the right tools, polite, on time, responsive to special requests. Office managers Barbara and Fran are very good at answering phone and getting back to me about questions I had during the process. Price and quality were good…Estimator Bryan only estimator out of three estimates who immediately identified need for updated wiring, so that we knew about this ahead of time instead of last minute.

We've been using Hammond Air for all of our properties and they are fantastic. They are reliable, honest and priced fairly. Our tech David serviced our HVAC today and the service is consistently good. He really took the time to explain what was going on with our system and the options. Really appreciate him and the company for always doing a great job.,

Mr. Rhett was very clear and very professional, left our ac as good as new! The pricing was great for the problem. Would definitely call again.

Bryan diagnosed and fixed my system in under 15 minutes!! He was punctual, kind, and answered all of my questions. I’ve used many companies in the past and no one compares to Hammond for honesty and pricing. Thank you again Bryan!

Bryan was here early this morning for a service call and I will say this, the man is an honest, no BS kind of guy. Nothing was sugar coated as he told me cost up front and what I could expect moving forward.
We have used Hammond a few in the past and I have always had a positive experience with them. 5 stars all around!

Bryan did an outstanding job servicing my AC unit! He was punctual, professional, and extremely knowledgeable. He took the time to explain what he was doing and made sure everything was running smoothly before he left. He even pulled overgrown foliage that was surrounding my ac unit. My AC is now working better than ever, and I really appreciate his attention to detail and friendly attitude. I highly recommend Bryan for anyone needing top-notch AC service!