HVAC reviews in Jacksonville, Florida

Chris was amazing, he explained everything very thoroughly in an easy to understand manner. He was friendly and was able to clear the immediate clog & help us to understand the best next steps. This company doesn't do septic cleaning so we'll need to enlist more help from another place but, thanks to Chris we have a starting point & clear direction on what needs to be done. Thank you!

Nick checked out the entire system and communicated all details to me. I couldn’t have been any more pleased with his performance, completeness, and friendliness. He did a great job.. well deserved 5 stars

We just had maintenance done to our AC system from Kel and he did a great job. He explained everything clearly and walked us thru everything he did. Very friendly and professional. We will definitely be requesting him for our next maintenance appointment.

Update: Had Kel and Isaiah come out to check out our heating issues and they did a great job. Were very thorough and kind and made sure everything worked properly. Highly recommend these guys!

Kel did an excellent job. Highly recommend him

April 12, 2023
Air Engineers installed my second HVAC system and a water heater. With the crazy weather we have had, I have used both AC and Heating this month. Both work perfectly. Anthony (54) and Hector (743) did an outstanding job! Thank you all!

At my semi-annual check up Tyler did an excellent job I truly appreciate his professionalism.

Roger Moore at Air Engineers Expert delivered truly outstanding service. His technical expertise is immediately evident—he has always quickly diagnosed the issue, clearly explained the options, and implemented the best solution with precision and care.

Roger was highly professional, punctual, and thorough, with a strong focus on problem-solving rather than quick fixes. His attention to detail and commitment to doing the job right set him apart. It’s rare to find someone who combines deep technical knowledge with such excellent customer service.

Highly recommend Roger Moore and Air Engineers Expert to anyone in Jacksonville looking for reliable, top-tier HVAC expertise.

Chris was awesome! Although I didn’t get the work done because my fiance said the price was a little steep for what I needed, he was very pleasant and thorough. He explained everything to me and was HONEST! I would highly recommend! Thank you Chris

Couldn't have asked for better service! Eugene was extremely knowledgeable, thorough and professional. Both he and Jessup were admirable representatives for Air Engineers. Courteous, unrushed, with very low key and empathetic approach to recommended HVAC service. Built a high degree of trust with us. Very impressive technicians! Reasonable rate for the amount of time spent diagnosing our heating problem.

We have been in the service program for our water heaters for about 5 years and Air Engineers have been outstanding with maintenance and communication. Chris came out today and flushed them, and was genuinely so nice and explained the processes to me. He also tested my water and gave me some information on purification options. I highly recommend them for easy service needs, when you don’t want to manage the headache of what needs to happen, when! We have been pleased.

Need an amazing AC and HVAC company? ⬇️

We just had Bold City Heating and Air at our home yesterday. We use them for the maintenance on our AC unit. They did an HVAC cleaning for us and were reasonably priced. I love the smell of fresh clean air in the house! These 2 gentlemen were so nice, professional and meticulous with their clean up. Solid experience. Interested?? Call and request Dawson and Johnny!

The AC tech Dawson Crosby was amazing.. Explain every process from step one to the end. And made sure we understand that was going on with our unit. I definitely will refer Dawson to be your technical 💯

Our service technician, Jacob Schmidt, was exceptional! He was friendly, courteous and professional while performing a thorough and excellent job. He was very informative and provided precise and valuable information.

I cannot say enough to express how happy I am I decided to go with Bold City for my new central unit install. I got three estimates from the highest rated companies in my area. I thought I had already made my mind up to go with another company, but after the first 10 minutes into my estimate I knew without a doubt that going with anyone else would be the wrong move. From start to finish the experience was perfect. The estimate was not rushed and he took the time to check out everything that would maximize my new unit. They were the only company I talked to that wanted to do the job right by matching my return ventilation to the new unit instead of just slapping a new one in place of my old one. Pricing was better than the other two companies that were not even going to install it right. Trevor, Brad, RT, and Jared showed up at my house when they were scheduled to be there and got straight to work. They kept everything clean along the way and were both professional and friendly. I am very picky about quality of work and everything was done to the highest of standards. It's been about three weeks and the heating and cooling difference is amazing. I highly recommend them for any HVAC needs that need to be done right.

Derrick from bold city air-conditioning was absolutely fabulous on time and did a great job and was very thorough and showing me things that could potentially go wrong. I will call them again and again and again excellent service.

This was my first time using Bold City and it was really great! Derek the technician was fantastic and the work was done perfectly and for a fair price. I'm glad that Bold City is now our Go to A/C company.
Thank you guys for your great service and awesome employees. Hopefully we'll see Derrick sometime soon.

Take Care and Happy Cooling 😊

Rick W

Just had Bold City put in a new Carrier Infinity unit. R.T. and Seth did a fantastic job and walked me through all the bells and whistles. Also thankful for Cannon and Trent who came out and tackled cleaning our air ducts which was no easy task. Lastly, big thanks to Ryan who sold us the unit. Super great guy who tells it to you straight and was super knowledgeable. Love supporting local companies especially when they are hard working, friendly, and honest people. Thanks guys!

I've used Bold City Heating and Air for several years and have always had a great experience. Edwin Aviles is my technician and does excellent work. He’s honest, explains what needs to be done, and always provides clear pricing. I really trust him and the Bold City team — highly recommend!

Update
2/12/26
We had a new tech (Where'd you go Edwin) for our semiannual cleaning. He called himself Coupon Cannon. As always it was the same great service you expect from Bold City and we are finally getting the ducts cleaned thanks to a great price. Thank you for the great service!

Derek Kruse was professional, courteous, and very knowledgeable. He did a great job troubleshooting through some home infrastructure issues that initially prevented repairs. It was thoughtful of him to make the hole on the ceiling inside the HVAC closet instead of outside to access what needed repairs lol. Derek explained the problems and solutions clearly, and thanks to his work, we finally have air flowing through our third floor. We really appreciate his help. Thank you!

Another huge thank you to Bold City AC for another year of prompt customer service, full of kindness, honesty, & professionalism! Cannon has come out to Rainbow Parrot Rescue Florida every time with a smile on his face, & excellent service that exceeds expectations!! We can’t thank you enough! From all of us here at Rainbow Parrot Rescue Florida; THANK YOU, Mirza, & Cannon, & your entire team for being such rock stars in the business! It’s appreciated more than you’ll ever know!

Jacob was very professional and performed the maintenance with expertise. Extremely thorough explained every aspect of what he was doing . Extremely pleased with the service. Specifically impressed with the digital pictures of all components, which means the company stands behind their products and their service! Bold city should appreciate the excellent representation he displays for your company

Highly recommend Bold City for HVAC work. Decided to replace my 4ton carrier system in my house and Bold City, in my opinion, had the best offer and a competitive price compared to the other companies I received quotes from. Louis provided detailed quotes on a number of systems/options for our needs and answered all my questions. He even sent someone out to confirm that the system was compatible with the ductwork in the home and there was enough return air volume. RT and Cannon did a great job installing the condenser, unit in the house, damper motors, control board, and thermostats. Our dog Frank even had a blast and got some play time!

These guys are absolutely amazing! I had my previous AC go out after Helen came by in Jax and I had to change the entire unit from how bad the previous one was damaged. I spoke with 7-9 other companies in the area but ultimately decided to go with Bold city because they gave me the best price for the Unit I wanted. They walked me through the different types of AC units, costs, and answered all my questions with clarity. You will get no run arounds or corners cut with these guys! They had the new unit installed in one day with no problems! I had an inspector come in after the installation to check and see if the new unit was installed properly and he said that is the best job he has ever seen. I am extremely satisfied with my decision to go with Bold City, these guys are the best!