Appliance Repair reviews in Miami, Florida
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Sanjaye did a great job. Patiently run a troubleshooting process and found the issue. Spare parts were brought in and he took care of the repair, with attention to details, avoiding scratches, and cleaning after the job was done. Great work.
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My husband and I both agree that this was by far the best appliance service that we have ever had. The initial contact with the office was friendly and professional. The appointment for service was quick.
An automated system informed us when the tech would arrive. The refrigerator was diagnosed, parts were ordered and replaced promptly. The techs were very good. A. Gonzalez made sure everything was in warranty. We were very happy. -
Carlos and Evelyn were both very professional, knowledgeable and responsive in fixing the issues we had with our LG refrigerator. New, genuine parts were ordered and installed quickly and correctly. When another issue came up, this company didn’t try to reason it away, but came back and fixed it. They show character AND good workmanship, and they go above and beyond to get a job done that leaves the customer satisfied and them - a great review! 😄💪🏽
Well done and thank you again! I will be telling my friends about you too! Keep up the good work! -
Any time we need our appliances serviced we call A Gonzalez. They are professional, honest & knowledgeable. Today we had a leaky washer and our technician, Sanjaye, was quickly able to identify the problem. A quick replacement of an old drain hose and we were back up and running within an hour. Would highly recommend them.
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Excellent work! 5 star employees. Hard
to find that today! -
Fast and caring appointment set up. Amazing prompt reliable Service. I text them late evening and the owner Alfonso was calling at 8am. Sent a repairman (Luis) that same day and fixed our washing machine very professionally at a reasonable price. Had the necessary parts at his Van. Left every clean. Was very proper with my wife and gave additional advice to avoid future occurrences. We have used them several times over many years and these folks are always consistently reliable and very punctual and reasonably priced.
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The tech Luis showed up on time as promised by dispatch. He was extremely profession, knowledgeable and courteous. Got to work quickly and did not drag on. I have recommended this company and tech to all my friends.
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I just wanted to say a huge thank you to Sunjay for his outstanding service. He went above and beyond to help me with my washer, and I really appreciate his expertise and friendly demeanor. You're lucky to have him on your team!
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Great service, great communication and professionalism. Highly recommend their service
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They handled it all efficiently. The whole process was seamless.
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They are excellent. They answered my call and told me they would have someone to come by to make an assessment. A Gonzalez Appliance repair gave me an appointment the same day I called for an assessment and told me their repair person would be coming over in a time window of approximately 4 hours. The best part they showed up in that time window plus provided repairs and order the parts needed for the repair all on the same day I called them. When the parts arrived they set up an appointment for the installation and again showed up during the promised time window. A Gonzalez repair are very professional and trustworthy. I highly recommend their services.
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Luis came around earlier than expected and did a great job! Our fridge and freezer stopped cooling and he told us the compressor went bad. Spent probably an hour and change doing it and we have the fridge working again no problem. Highly recommend their service!
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I had a problem with my LG dryer drum and the company quickly ordered the part and within a week scheduled a replacement. Technician Edgar was very professional, knowledgeable and (for me personally very important) speaks English. He did everything within an hour. Thank you very much!
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I have used Gonzalez Appliance repair for about 5 years now and it's because the service is consistently excellent. Process is clear. From booking to arrival times. I am busy so Timeliness is important to me. they provide updates on technician arrival and they show up when they say - no waiting all day for service. Sanjay has been my tech the entire time and he is a pro. Highly recommend!
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It was hard to believe all the previously posted reviews but I can confirm today your company deserves 6 stars. From a fast rescheduling of service before hurricane Milton, Evelyn, to the very professional and courteous service Edgar provided. You'll be my only phone call for my appliance repair needs. Thank you.
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⭐⭐⭐⭐⭐
I called A Gonzalez Appliance Service at 8:30 AM, and by 12 PM, Luis, the service technician, was already at my house. Luis was incredibly informative, explaining the problem clearly and providing a cost estimate for the repair upfront. He worked quickly and efficiently, and I was thrilled that my issue was resolved the same day, thanks to them having the necessary parts available. Highly recommend their services for anyone in need of appliance repair! -
Sanjaye was absolutely wonderful! He explained the issue and next steps very well. He did quick and efficient work. The office staff was also great! They were able to find an exact replacement of a piece that was discontinued! I would absolutely recommend them and plan to use them again if I have more appliance needs!
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What an absolute pleasure. And how unusual in Miami lately. Called on Saturday afternoon with a dead washing machine. 2 minutes on the phone and had an appointment for Monday morning. Technicians here Monday morning @9:30. Fixed, part on the truck, super reasonable, technicians very knowledgeable, friendly and meticulously clean. My LG washer has never run this well.
Thank you A. Gonzalez! -
I highly recommend this company. We called for a broken washing machine, and they came at the time scheduled. The technician, Luis, was great and very honest. He provided us with different options and recommended that it would be best to purchase a new machine as opposed to conducting a repair, even though that meant he and the company would be losing out additional money. It's very refreshing to have people deal with you honestly. I would recommend them to family and friends and will use them again for any future needs.
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I recently had the pleasure of working with Luis from A GONZALEZ APPLIANCE SERVICE, INC. for an out-of-warranty repair on my LG refrigerator, and I cannot express how impressed I am with the level of service he provided. From start to finish, Luis demonstrated exceptional professionalism, attention to detail, and a level of organization that is rare to find.
Not only did Luis arrive on time, but he also came fully prepared with all the tools and parts necessary to get the job done efficiently. His attention to detail was evident throughout the entire repair process. He meticulously diagnosed the problem, explained the issues in a way that was easy to understand, and ensured that every part of the repair was completed to perfection. He took the time to double-check everything to make sure the refrigerator was running smoothly before he left.
What stood out the most was how organized and methodical Luis was during the repair. He kept his workspace neat, worked with precision, and made sure to address even the smallest details, ensuring the job was done right the first time. It’s clear that Luis takes great pride in his work, and his commitment to providing outstanding service really shines through.
Thanks to Luis, my refrigerator is now working perfectly again, and I couldn’t be happier with the service I received. If you are looking for a highly skilled, professional, and detail-oriented technician to repair your appliances, I highly recommend Luis F. and A GONZALEZ APPLIANCE SERVICE, INC. They truly go above and beyond to deliver top-quality service!
This review highlights Luis’ strengths in a detailed, positive way that emphasizes his professionalism, skill, and attention to detail. -
My front load GE washer developed a water leak, as its stacked its hard to move out of the closet it's in - tight space and 2 machines to pull instead of 1. They sent 2 technicians to service it, they used an inflatable mat that lifted the unit up and then glided right out. Any other technician would have yanked it out most likely damaging the unit, the brackets holding the washer & dryer together, and further damage to my floor. The care they took made all the difference. Will definitely use them again for any other appliance repairs.