Appliance Repair reviews in Miami, Florida

My experience with Flamingo Appliance Service was exceptional due to the awesome service given by our serviceman, Andrew (1E). Andrew was very thorough in diagnosing our problem and was able to solve it quickly. He was very friendly and professional and I will not hesitate to use him again.

Eric was excellent. Arrived on time, was respectful of our home and handled everything with care. He even emptied the small appliance and platters storage to access the ovens and not only put everything back but reorganized it all for me and cleaned as well. He was amazing. He fixed the oven and cleaned around and under before putting it back. He was friendly and such a great help. An expert technician too!

Excellent customer service and very efficient methods of confirming the appointment as well as the use of a link to see what your appt number is and when the tech has finished jobs so you can see how many appts are still pending.
Technician was very honest and thorough in his diagnosis of the issue with my oven as well as presenting the various options to fixing the issue. YES, I would recommend this company!
Since I decided NOT to fix the oven, I paid the $159 service call fee and I was happy with that!

I would like to express my appreciation for the technician who recently visited (Jordan) my home. Although the issue with my freezer has not yet been resolved, he was the best professional I have ever dealt with.

He was extremely thorough and clear in his explanation of the appliance's condition. I wanted to make sure his excellent service was recognized.

Sincerely,

Mary Baptista

I hope this is the right office as I'm in Hollywood,FL. Service technician Darian came out today to check my washing machine. He was very polite and very knowledgeable. He ordered a part and will return when the part comes in. I was very happy with him and his service.

Update: The part took awhile as it was on back order. But it finally came in and on Feb 4th technician Darian returned and he replaced the main control board. Again,he was very knowledgeable and very nice. Took his time to replace part and to run his tests and make sure everything was good . He was great! Highly recommend!

I have had such a time with trying to get my dish washer repaired. My dish washer stopped working I called the appliance company and it was under warranty. They gave me this company’s information. I scheduled for an appointment. They saw what was needed and said he had to order it. They came in on the day before the warranty was expired and said don’t worry we will be able to get it done. They then scheduled my appointment on a Monday. Then I got a call saying they are not open Monday and needed to reschedule. Then the day I was scheduled, my elderly dad waited at my home for five hours only for them not to come. Someone tried to call me to confirm my appt even though I already did that the day prior. I was at work and could not answer my phone. It even appeared they were in my community because I got a notification from my gate. So the rep decided to move on to the next stop. So once again I rescheduled and left work early that day to have them come. Only for the repairman to come to my house and say he didn’t see a whirlpool auth number and his company won’t get paid so he could not do the job. I explained I had already called whirl pool twice to get new authorization number and they said everything was good to go. The rep had an attitude and said sorry but call them again we have to get paid. You would think if they were so organized someone would have said they didn’t see the code and called me or whirlpool to check on it. Needless to say I said no worries I will just go with another company and pay at this point. They cost me loss of work time twice already and I can’t afford to keep taking time off of work.

Jeremy was terrific on initial and return visit. Came on time, was polite and efficient and answered my questions. The app was excellent. My 5 star review is for Jeremy only. This was a Whirlpool washing machine warranty issue that Flamingo was assigned to repair. I had to wait over one week for Flamingo to schedule the appointment, only to find out they had to order another part (not Flamingo's fault). I then had to wait another week for the part to arrive and reschedule. In the meantime, I had to go to the laundromat daily for over 2 weeks. Very disappointed consideration could not be given to expedite the appointment.

I would strongly recommend going with a different company unless you’re prepared for same-day cancellations with no explanation and constant rescheduling. It honestly feels like they drag the process out — especially if the unit is still under warranty — almost as if they’re trying to squeeze the manufacturer for multiple service claims instead of resolving the issue efficiently.

The final straw for me was having to cancel my appointment because they couldn’t provide proof of insurance for my building in a timely manner. It takes 24–48 hours just to send a simple certificate of insurance by email? That alone says everything about how disorganized and inefficient this company is.

The only positive part of this experience was the technician who actually came out. He was knowledgeable, professional, and respectful. He kept everything clean while inspecting the appliance and clearly explained what needed to be replaced. Unfortunately, one good technician can’t make up for a deeply flawed and frustrating process.

Renee, I understand this isn’t your personal fault — you’re clearly just following company policy — but that’s exactly the problem. This company has built a system that gives their customer service agents zero flexibility and no real tools to actually help customers when real-life situations come up. You did what you were told to do, but the process itself is completely broken.

Overall, this was a horrible experience driven by poor procedures, slow response times, and zero accountability. I will not be using this compay again and will call manufacturers just to see what other companies they work with within my area .

Will provide more feedback once they actually fix my appliance.

Such a great experience. The two technicians called before arriving, showed up right on time, and were so professional and kind.
They carefully removed the microwave, fixed it in under an hour, and left my kitchen spotless. Truly appreciate their care and respect. Highly recommend!

The job was well done. Very satisfied.

Best service ever.
These 2 gentlemen were a delight and very thorough.will definitely recommend

Fixed the leak and showed me how to prevent the future leaks from happening

On time, polite service.

They are the best.
Really good experience.
The service is very good. They are very responsible and reliable. I have used the service twice, and they have always come through for me.

Great service! Did as agreed:)

Unbelievable service. Highly recommend this company, I was so frustrated my Sub-zero refrigerator was broken. The technicians were on time, professional, and paid attention to details. They actually cleaned the drain pan properly, replaced filters, and fixed an over-freezing issue in one visit since they had parts with them. No upselling, only what was really needed. I also asked them to check our AC and it turned out to be incorrect Google Nest sensor settings, they fixed it on the spot. Everything works perfectly now. Honest, knowledgeable and detail oriented team. Highly recommend for Sub-Zero and other high-end appliance repair.

Came on time. Fixed the problems in a timely fashion. They were very helpful and polite

I recommend white globe residential appliance services. They are reliable , fast service , professional and punctual. They explain everything clearly. I would recommend them to anyone that needs to appliances repair or maintenance.

Excellent experience with my Sub-Zero refrigerator. The technician arrived on time, was professional, and clearly very experienced with high-end appliances.

They diagnosed the issue quickly and completed the repair efficiently without pushing anything unnecessary. Everything has been working perfectly since.

Very reliable service. I would definitely use them again.

Excellent service!

The came when they said they would, addressed the problem, and left everything very tidy