Appliance Repair reviews in Miami, Florida

Quieren cobrar para venir a dar un estimado a cinco minutos de su local $135.00 dólares

They are great at coming (manufacturer referral) and charging $159 to tell you to buy a new appliance.

But if you decide to repair, then they are also great at cancelling over and over, the same day, after you have already cleared your schedule to wait for a technician (they don't tell you what time.) Beware if your issue is complex.

Although Flamingo Appliance cancelled my first scheduled repair visit, the 2nd one totally solved the problem with my KitchenAid ice maker! As promised, Flamingo kept their promise to keep me updated on the status of my service call. Although I thought the visit might be cancelled again because it was running late - toward the end of the day, Freddy called me to tell me he was very close by! He arrived at my building, a hi-rise Miami condo, and navigated parking logistics and building navigations without a problem. Fortunately, Freddy solved my problem, of NO ice making within 5 minutes! It was a faulty water filter which apparently is a common problem. Freddy provided suggestions to solve future issues and he was on his way, with my ice maker merrily producing ice. I highly recommend Flamingo (& Freddy) for their professionalism and problem solving. Thank you Flamingo!

Andrew from Flamingo was amazing, always the perfect visit from him. He is respectful of our home and always is so informative, explains everything and is so knowledgable. Always does the right thing for the homeowner, Flamingo is amazing and I would always use there services.

Excellent customer service. Our technician Eddie was prompt, professional and friendly. He knew exactly what he need to do and got it done quickly and effectively.

It took 3 WEEKS to repair our refrigerator with 2 cancelled appointments the same day and 3rd almost skipped. Promised the repaid should be a few days, yet tech called out (to go on vacation) and 2nd skipped repaid no one knows why. No notification or call. This cost me lots of money and missed work opportunities with a "I'm sorry" nonsense reply. THEY ARE THE WORST AND DO NOT CARE ABOUT CUSTOMERS. It's s shame as we have used Flamingo in the past without issue yet the company is not the same as they were. Can't get a call from anyone with authority, or a supervisor simply to speak about it. HORRIBLE. DAN MORENO, you should ashamed of what your company has become.

Kenny was very personable and kept informed as to the issue and explained why the dishwasher was not working. He was very efficient and careful with our appliance. I would not think twice to contact Flamingo in the furture. Thank you Brian and Judy Hansen

Carlos was very professional and a pleasure to deal with even know there was nothing for him to fix. It was a wifi problem that had to be done through Whirlpool itself. I felt really bad that he wasted a trip out here for nothing. Thank you so much Flamingo Appliance. I appreciate you!

Carlos was so efficient. Finally someone to get the job done! He explained the real issue my washer machine was having and he was patient in doing so. Answered all my questions and got the job done after others (not affiliated with Flamingo) could not. Thank you!!

Alexis was so professional and knowledgeable. Arrived on time, and every moment with him was so informative. The best service visit my husband and I have ever encountered in our home.

Excellent service. Steven was professional, knowledgeable and courteous. He took great care when removing for service and reinstalling my cooktop. I appreciate the tracking app and a courtesy call which keeps you up to date on the arrival time of the technician.

The repairman arrived on time and diagnosed the problem with my washer quickly. Unfortunately, parts had to be ordered; but the control panel parts arrived within a month. The repairman arrived on time again and quickly replaced the control panel and my washer performs like new. There was no cost to me since this was a manufacturer issue. Thank you!

The technician, Andrew Maddalino was very nice and polite and solution oriented. He tried different solution, until he was able to solve the issue. Definitely a very motivated technician

Our service tech was Russell. Loved the fact that he communicated the entire time between the parts being ordered and his time frame to the house. He was able to make the repair while my husband was on a video call, russell was very accommodating and respectful. The wash machine was fixed perfectly. And he answered a lot of questions about the new machine.

Best service I've received in years. Very professional & looked the part, on time, knowledgeable, knew everything about my washer model & educated me, and felt so lucky to have him available to help. Proves that there still are qualified, skilled repair workers; maybe just not in GA. His company is in Miami.

Jeremy provided excellent service that solved all the problems. Not only did he address the specific problem covered by the warranty (so there was no charge), he also took time to check and rule out any other issues and showed me how to maintain the ice maker so it would not freeze up. He also left his cell phone number so that I could follow up with any other questions that might arise in the future. Great job!

I had an issue with my dryer, and the technician was absolutely excellent. He listened carefully, diagnosed the problem the moment he opened the dryer, and got the job done quickly and professionally. His knowledge and efficiency really impressed me. I highly recommend him for any appliance repair needs!

Carlos was very courteous, professional and helpful. He described what he was doing, which I found to be very interesting. We enjoyed having taking care of our dishwasher and the suggestions he made.

The technician was very knowledgeable with my Whirlpool Dryers. After examining the dryer he found what the problem was and replaced the part that need to be replaced. It did not take him long to complete the repair, approximately 20 minutes. I was very please with the work done.

This refrigerator has been increasingly problematic in the last several months. We had invested a lot of time and money trying to solve the issue to no avail. Alex identified the true problem almost immediately and gave us appropriate advice on how to proceed and made sure we were treated fairly.

I paid for an initial visit, but it has been nearly a week and I still haven't received a quote or a clear explanation of the work to be done. Their customer service is non-existent; they don't answer the phones and their messaging system is broken. It feels like they just take your money for the 'visit' and then disappear. Extremely disappointed and would not recommend.