HVAC reviews in Orange Park, Florida

Senstemp was dispatched to my home by 2-10 Warranty Company to service my A/c which was on its last leg and no longer could blow cold air. Senstemp conducted a thorough examination of not only the unit outside but also the Handler Inside. They determined that the unit was just too old to attempt repairs so the contacted 2-10 and put in a claim for me. 2-10 honored Senstemp's diagnosis and agreed to replace my entire system with a 5 Ton Lenox A/C and Handler. The unit was ordered and installed by Senstemp in under 2 weeks. When they arrived on the date of install, you couldn't ask for a more courteous company. They took the time to walk me through the install so that I was fully aware of what I was getting and how it operated. From this point forward, I will be dealing direct with Senstemp rather than going through my home warranty company. TOP NOTCH SERVICE & KNOWLEDGE!!! I would recommend them to anyone in need of service or replacement.

The crew at SensTemp cooling are top notch. Not only did they offer multiple product solutions to fit our needs (we ended up w/ Carrier products), once solidified their customer service is top notch! We recently replaced at 20+ year old unit could not be happier with the level of service provided and will not hesitate to recommend Darren & Rita for installation or service needs.

Super fast service. Called around 9AM and tech was at my home within 2 hours. Tech worked quickly and was finished within the hour. Would have rated 5 stars but the sticker shock of $62 per pound (4lbs = $248) for R410a put me off a little. Would have been great to know that before he topped it off but I did ask him to check it so that part was kinda my fault. Overall, great job.

I ve been using Mike’s services for 2 years. AC stopped working 2 years ago. I called four people for estimate. All estimates were within $1,500-2000 apart. The people who came to give the price stated that they were in this business anywhere from 27 to 40 years. All of them told me that I had to replace inside and outside units. When Mike came, this is what he did. He poured a few cups of vinegar in the drain pipe and flushed it with pressurized air. Tons of think gunk came out Andy he AC unit was working. We decided to buy a new system anyway even though we did not have too. Mike not only gave the better price than the other four quotes, but his 19 year labor warranty was about 40% cheaper. A few days later we heard a noice in the attic. I called Mike and he came the same day the issue was fixed no questions were asked.
Another encounter with Mike at my sister in law’s house. Mike fixed mistakes which were done by someone else who turned out did not know what they were doing.
And my the most recent encounter was yesterday. My sister in law picked up $19 AV tune up add in Home Depot. The technician stated that he highly recommended to replace in/out unit or at least either to put 94.5lb !!!!!! if Freon at $112 per lb or replace evaporator coils and smth else which was total close to $4000. I did not have any issues. I just got hooked by $19 service which turned out to three options:$112x94.5 lb or $4000 or to replace the hwhole system.
I called Mike. He came the very next day after I called him. $116 service. Everything was checked and everything was working perfect just as it was prior to someone coming and telling me that I had to replace new AC. I wish my sister in law called me first before she got $19 coupon.
The bottom line is Mike is a man of integrity besides the fact that he is reliable, knows his stuff inside out, and very fair $ wise.
I highly recommend his business.
My name is Mark Goldberg.

These guys are AWESOME! AC went out this morning before a HOLIDAY weekend and they were able to come out and fix it within 3 hours of our call. They replaced a bad capacitor in less than 20 minutes! Highly recommend! Very professional and rapid response!

Excellent company super professional quick and efficient dealt with Chris and Mike before both really good people they know their stuff I would never use another AC company in this town. My landlord has dealt with this company for 25 years superb service completely family-owned and do not lie to you you want someone you can rely on dial this number

Absolutely the best in the business. Emergency call on a scorching hot day to fix my AC and repair the thermostat. Arrived before they said they would and handled the repair with the utmost professionalism. I will use Mike Merritt Heating and Air for everything I need in the future. Thank you Mike and Chris!

These guys are first rate. Excellent workmanship, went the extra mile to make sure it was done right, left a clean jobsite when finished, and our house feels nice and cool.

They installed a new Carrier unit inside and out in about 4 hours. (Not in the attic). The price was fair as well, as you get what you pay for.

The warranty offered is ten years on pretty much everything, including the refrigerant in the unit we purchased.

I would highly recommend this company that's been around for a long time.

Our A/C stopped working the weekend of 6/24-6/25. Danny came out on Saturday afternoon, had the owner, Mike Merritt, on the phone with him trying to figure some way to give us some relief but determined the unit needed to be replaced. Even though their schedule was totally booked Mr. Merritt (himself) came out on Monday (6/26) and helped his technician (Zeyad) install a new unit - in the rain! This is why we've only used Mike Merritt Heating & Air Conditioning for the last 20 years:) They are awesome!!

My wife and I highly recommend Merritt heating and air. Our unit froze up on us one night and they were out early the next morning to check it out. We were given a few options but the quote given for a new unit was too good to turn down. The service technician’s were very courteous and professional. We are very satisfied with the service! Thank you Merritt family and we will definitely recommend you to all our friends and family with AC needs in the future

Merritt took care of my parents when their AC died and they were so impressed with the service and care that Mr. Merritt showed that when I found myself without heat during our last hard freeze, they were the first I called. The girl who answered the phone was very kind and knowledgeable. They had me an appointment within a few hours and Mr. Merritt was very kind and helpful. I had used Snyder in the past, but will not look back!!

Mike Merritt HVAC is THE go to company for your heating and cooling needs! We moved to Fleming Island 3 yrs ago had 0 connections. That’s a tough place to be when you need repairs on your home. Who to trust and who is gona just rip ya off.

I have nothing to say about this company except total professionals! I needed them multiple times over the last three yrs and each time they were pros. Got the system working and when I wanted to replace one Mike actually came out to ensure that this was done correctly. We used a zoned system and this can be a bit complicated. This is a owner that is out in the field with his guys making sure the jobs are done right and digging in when needed. That was clear to me very quickly.

I would not recommend any company higher than this one. Integrity, loyalty to their customer base and fair pricing. They are not the cheapest in town, but for my money I prefer to just have the item fixed right the first time. Or if there is an issue they get right back out to fix it.

Top quality! That’s Merrit Team! Y’all are the goods

Called Merritt as no cool was coming out. Tech comes out and notices a breaker needed to be reset. Flipped the switch and it ran fine. Couldn't have taken more than 5 to 10 minutes. Charges us $116 for the service. Just to turn a switch on. Called to discuss with them. Told I'd get a response later that day from Mike. No call returned for a full week. Called back two more times. No response. No surprise, they already had our money. (Which by the way was said to pay by check. Why, so you can't dispute with a credit card?) A reputable company wouldn't charge that just to come flip a switch. Especially after spending 1000's for the unit to start with. Gave them a chance to make this fair and right. They chose not to. Remember this when selecting this company for service.

If you had told me having my system repaired would be this delightful, I'd want it to fail more often! It was a joy to meet Mike Merritt and watch him repair my system. After describing the symptoms, Mike knew what the issue was, verified it, and fixed it. Also, the folks on the phones were great - and set timing expectations with accuracy. Nobody likes it when things break - but this was a confidence inspiring repair. Thanks Mike Merritt Heating and Air!

This company is the best AC company in the Jacksonville metro area. Mike himself has come to my house and creatively solved every AC issues I’ve had. They are reasonably priced and on the last visit, the AC was fixed before before I came out to greet him! So, why don’t you use the best technicians at MERRITT HEATING AND AIR. In my sincere estimation, other companies are sub standard. Thanks Mr. MERRITT for your outstanding customer service and technical expertise.

Have been having issues with my A/C, had another company out, but they were not interested in repairing it, there solutions was to replace. So, I called Mike Merritt Heating & Air. Danny came out and determined what was wrong, had to order parts, so came back out once parts were in. A/C is working better then it has since the other company has been handling the maintenance. I will use Merritt’s again in the future.

As a former hvac technician, I can say that these guys are honest and provide great service. Their technicians don't get paid commission so you don't have to worry about getting ripped off. My system was old and I was tired of making repairs so i called six companies to come out and give me quote on a new system. Mike Merritt is the only company around that offers a 10 year parts, labor and refrigerant warranty. They installed my new system today. Great company and great service.

Every time I have used their services they have been amazing! Their employees are efficient and friendly. I found them after another company was telling me I needed a new unit. I called Merritt and they replaced a faulty float switch. My A/C has worked fine until this afternoon. My fan board need to be replaced. They were here within an hour of me making the call. A/C is working great now.

I used Mike Merritt for years and then moved and started using someone else and we are now back with Mike
Merritt because they are 100 percent better and much more customer service oriented! Thank you Mike Merritt and to Chris who came out today.

I’ve never written a review but felt I absolutely had to.
It’s Saturday afternoon, I’m house sitting and the a.c stopped working. I called quite a few AC repair companies in the area, no answer. I called Mike Merritt and got an answer, she took my info and said someone would call back. Within 15 minutes Mike Merritt called back, he did some troubleshooting with me on the phone, (Wow, someone is nice enough to try and help without making any money...Bonus!) realized it didn’t work and said “I’m on my way”. He was here in less than an hour, fixed the problem, was professional and very pleasant.
I was expecting to pay big bucks for an after hours call and didn’t, it was far less than I expected.
I’ll be using them at my house from now on; a company that doesn’t overcharge, is willing to troubleshoot on the phone and then cares enough to come out after hours when I’m not one of their customers is Amazing!!! Thank you Mr. Merritt for being Kind, Honest, Professional and Fast....You really saved me today.

5 Stars plus. Mike and his team have been taking care of our air conditioning systems for years. He is super responsive and focused on taking care of the customer. We called at 1:00AM and he was at our house by 8:00AM on a Sunday morning and got our AC up and running fast. The Best in the Business!