Home Services reviews in Orlando, Florida

4.7 based on 8978 reviews Back to the listing
    5

    They are wonderful! Great communication throughout the process. Ricardo helped answer any questions I had regarding the cleaning for the consult. Adriana did an amazing job cleaning. I’m for sure going to use this company again in the future!

    5

    This was my first time and I was very hesitant. But the ladies Bruna and Iles were amazing , kind , sweet and super clean!! I am so happy with the outcome and will sign up for regular service.

    5

    Annie Cleaning Services did a great job at my home today. The team arrived on time, paid attention to details and were respectful of our space. Pricing was fair. Recommend!

    5

    It was great meeting the girls. They were very efficient and very thorough. I will look forward to their visits in the future. My home is sparkling!!!

    5

    I hired Annie Cleaning Services for a deep clean of my 3-bedroom home. They arrived on time, were professional and friendly, and did an excellent job — the kitchen and bathrooms look spotless. Communication was clear and the price was fair. I’ll definitely book them again

    3

    Used this company for about 6 months for standard cleanings. They were ok, cleaning could have been more thorough and they didn’t spend enough time on the tile floors but they were very quick. During the latest cleaning they left residue on all the bathroom sinks and bathtubs like they didn’t really clean the drains well and broke several things in the process of cleaning such as my garbage can, a sensor on the door and the kitchen sink faucet is now loose. It seems they were just careless and rushing.

    5

    Anelise Cleaning Services did an amazing job of cleaning my home. I would definately recommend them to anyone that is need of a spring cleaning their entire home.

    5

    Annie’s cleaning services and their team did a phenomenal job. I needed a deep clean in the harder to reach/clean areas - to which they sent an estimator and within a few days I had my service scheduled and complete.

    They work diligently, and are thorough - and worked considerately around my cat as well.

    Would highly recommend, and I will be using them again.

    5

    I had two ladies come out from Anelise to do a deep clean of my home and I could not be more impressed! They worked so hard and paid attention to every detail, leaving my house sparkling from top to bottom. Every room feels fresh and organized, and they went above and beyond my expectations. On top of that, their prices simply cannot be beat for the quality of work they provide. Professional, friendly, thorough, and affordable, exactly what you hope for when hiring a cleaning service. I highly recommend them to anyone looking for a reliable team to make their home shine.

    5

    Incredible job from start to finish! My home is spotless, every detail was handled perfectly. The team was professional, efficient, and so kind. I couldn’t be happier. Highly recommend Annie Cleaning Services to anyone who wants their place to shine!

    5

    Excellent!!!! My home has never looked cleaner!!! My husband was in shock that your staff could get our glass sliding doors onto the Lanai so clean, not to mention our shower doors!😉Thank you Claudia and the entire staff with Annie for your communication and service. We will be seeing you next month.😉

    5

    I have used Anelise's cleaning 2x/month since 2022. They are on time, friendly, trustworthy, and their cleaning is immaculate. The whole process from start to finish is seamless. I recommend them to all of my friends.

    5

    Deep clean on my house. Crew arrived on time, worked well together, communicated well with me and completed cleaning in a timely fashion. They ensured everything was in order before they checked out. We did a walk around and I found everything was perfect. It was an amazing experience by a very professional crew. Highly recommend at a reasonable cost.

    5

    I shall be a lifetime customer for Annie's services. Her crew comes in quietly and diligently gets the job done. Today I had a deep cleaning service and I would highly recommend this every few months, it is well worth the money. The ladies pay attention to details and are diligent beyond compare. I have had many cleaning services in the past but none live up to Annie's. She is always willing to work beyond my schedule and accommodate my many change requests and the girls are always smiling and friendly. I now have extra time to truly enjoy my evenings, without having to worry about cleaning house. No amount of money can pay for that kind of peace of mind. Special praise for my Alessandra crew, who are so sweet and always go above and beyond my expectations... my life would be incomplete without them...

    3

    Update:
    They did send me a refund which I very much appreciate. And they tried to make it right by offering to send a different team. I understand bad days can happen and since they sent a refund, I wanted to update my rating to 3 stars.

    I used Anelise cleaning for several months. The first deep clean was excellent but the standard biweekly cleanings started to get more and more inconsistent. Each cleaning is with a different team so you never know what they’re going to clean. Sometimes they’d vacuum the stairs, sometimes not. Sometimes they’d clean the toaster, sometimes not. Sometimes they’d organize the laundry room, sometimes they wouldn’t even go in the laundry room. It was weird but I let it slide. I would often notice hair balls in the carpet after they left, as if their vacuum wasn’t strong enough to pick up the hair. But again, I’d let it slide and just picked it up myself.

    But today was really unacceptable. They did not even go upstairs and left without a word. I said I’d pay for the downstairs cleaning but obviously not the upstairs since they didn’t clean it. And that was fine. But then I noticed a white powder left all over my master bedroom furniture and carpet. I had to vacuum the room immediately because I have dogs and I don’t know if this powder is safe! Then I found even more white powder in my living room rug. I had to vacuum my rug 2x to remove it and I still think there’s some left. Then I found a dirty sponge that wasn’t ours left in the sink. Then I noticed the bathroom countertops hadn’t been wiped down at all. It was just ridiculous.

    I shared all the pictures and asked for a full refund at this point because I literally had to reclean my house after they left. And unfortunately they did not respond. I would not recommend their cleaning service because of these reasons.

    5

    Always excellent, extremely reliable. I have been using them monthly for about a year and they never disappoint! Everyone in pleasant and efficient, from booking through cleaning and they leave my house smelling fabulous. Money well spent!

    5

    They were great to deal with from the start. Amanda was very helpful and set everything up for me quickly. I was out of town and they coordinated the cleaning time and sent pictures when they were finished. The cleaners did an amazing job! They stayed until the work was done and the entire house was clean. They particularly did a great job in the kitchen, making sure the oven, stove, and refrigerator were sparkling. Would highly recommend them for any of your cleaning needs!

    5

    I can’t express how happy we are! Adriana and her partner did such an amazing job. Our house needed a deep cleaning and they went above and beyond. We will definitely be using you again in the future. Thank you again for the wonderful experience!!! We will recommend you to all of our friends!

    5

    We have had multiple cleanings now from deep clean to bi-weekly , it’s been a different group of cleaners each time and while each clean differently all but one have been excellent , the time the clean was not up to standard there was a very quick response and resolution . Overall would highly recommend for any busy house , just communicate . Thank you for the excellent service !

    5

    This company is owned by Brazilians and being one myself I will tell u, no one cleans as detailed as us!! The communication was great, and they cleaned my apartment fast and really well! I will definitely be using their services again!

    5

    We have been using Anelise Cleaning for a few months now for regular cleanings, and all I can say is WOW! The service, care and dedication that the team has is amazing. They consistently go above and beyond. This week, I had a couple dead leaves on a large houseplant, and I’d been procrastinating removing them. Today, I noticed my cleaners trimmed the leaves off for me! It’s really the little things.

    The customer service is excellent, too. Messages are answered ASAP, and the team can always work with you for scheduling issues, etc. Pricing is also very fair and transparent. I’m so glad I found Anelise Cleaning, I will be a customer for life!