HVAC reviews in Orlando, Florida

4.6 based on 7567 reviews Back to the listing
    5

    After losing our a/c unit, we contacted Gary Munson about getting an evaluation and repair done on our unit. He contacted us on the weekend and provided information that may have allowed our unit to reboot. Though unsuccessful, the office staff contacted us the following Monday, and was able to schedule a technician to come out and do an onsite inspection. He was prompt, knowledgeable and courteous, and had our unit repaired before lunchtime.
    Thank you to the Munson team!

    5

    Been using Gary and Munson since we opened an Orlando office and it was the best choice! They make it easy to understand what services they are doing and always do it efficiently. The prices are also great! Each time we have had Gregory come out and he remembers all the unique quirks of our building. He's great about checking in and recently when our AC went completely out was about to come out right away and spent alot of time rewiring our unit. It's working with companies like Gary Munson who hire people who care and that are good at their job the reason people keep going back. Thank you for helping us!

    5

    The crew did an outstanding job! They installed a new indoor and outdoor unit plus a mini split, all in a single day, and even relocated the outdoor unit. Everything was done thoroughly and with great care.

    5

    The team at Gary Munson has been taking care of us for years and always does an amazing job. Jamie, Chelsea, Julio, Olden, Jason, and Oleg all took excellent care of us recently with a coil replacement. Well done, and thanks!

    5

    Leslie was fantastic! He was very professional and zeroed in on our issue with precision! 100% would recommend this company!

    5

    Suddenly I had no A/C. Called Gary Munson and they came out immediately. I needed a new fan motor. They ordered it and will be installed tomorrow. Plus, the gave me a Veterans' Discount. Great customer service.

    5

    We've been using Gary Munson Heating & Air for over a year now. We have an annual maintenance program with them for our two heating and air units. We've had two visits from them over the last year. Jason, the tech that came to service the units this time around, was very friendly, knowledgeable and professional and did a great job, as did the previous tech a year ago. They will be returning again this coming spring for another maintenance check on both our systems. I would highly recommend this company for your heating and A/C needs.

    5

    Just got a new AC install from Geoff and Bobby from Munson. Super happy with my install. These gentlemen were friendly and knowledgeable and will recommend them wholeheartedly. They went above and beyond. They came on a recommendation from a close friend and they were right. Thanks folks!

    4

    Gary Munson Heating & Air Conditioning has always given me very good customer service and always directed me in the right direction. Everyone of their service staff have been very good. I have been with this company for many years and will keep them as my heating & air conditioning company.

    5

    This is the third time I've used Gary Munson for a new AC (different houses) over a 12 year span. Every time they are wonderful to work with. Top quality Trane systems, and installation crews who are friendly, knowledgeable, and take pride in their work. This time the unit came with a hardware issue from the factory, and the team spent a lot of time and effort to make it right. Absolutely 5+++ star service, communication, and results. This is the only crew I trust!

    5

    After another HVAC company botched the job we called the guys at Gary Munson and they saved the day. They were able to help us over the phone with a few pic and dispatched two of the most professional HVAC guys I've worked with. I've work in the construction industry and I've seen a lot of unprofessionalism in the trades. They got to our home at the time promised. They even text that they were early and wanted to know if they could come in earlier or wait. They worked through lunch and dinner and didn't pack up until the job was done. They even cleaned up after themselves, which again, not a lot of trades do (look at you electricians). Since this ended up being an insurance job I had to price with multiple companies the were NOT the cheapest $500 more than DelAir but $1500 less than Frank Gay and about $900 cheaper than the from the local/small guy HVAC company.

    I would definitely use them again. I would recommend them to my mom, friends or anyone who needs the job done on time and done right.

    5

    Jason was amazing! I was so stressed dealing with a lot of bad things happening at once. Another company came out and fixed the thermostat and two days later it was 92 inside again. That company said I needed a new unit. Instead, Jason came out the next morning and did a complete inspection and had it fixed in an hour. I had so much more confidence in how Jason broke things down and explained things.

    5

    5 minutes! That’s how long it took to find the reason my AC had been making noise for 3 years… two other AC guys said it was “normal”, charged me $100 and made me feel like I was crazy. It’s not normal to have a giant piece of insulation floating around your air handler. Enjoying the peace and quiet now! Very professional and great service.

    5

    This company is awesome!! We have used them to install two split units in our garage and more recently to service an air conditioning unit which they did not install that has had problems since the beginning. They changed the angle of the drain line which should help immensely with some of the problems we’ve been having. Such a simple fix that no one else has been able to solve. Every employee has been professional and kind. Such a rare thing these days. We will definitely keep using them!

    5

    Always great service and they always get to me as soon as possible, as I own a Hair Salon and it’s not easy doing hair when we need air-conditioning.
    Every technician that has ever came to my business as been very professional!!!!! During the COVID shut down I had them move my filters to the inside of the salon instead of the roof top and that has been a godsend for sure. We can change the filters every 3/4 wks easily.
    Thank you for your years of GREAT SERVICE

    5

    Gary Munson and his team are wonderful and I highly recommend them for all your AC needs. We have been using them for many years, and they are always professional, courteous and do a great job! If you want an honest AC technician to do good work, these are your people!

    5

    Highly recommend, very friendly service and finally the type of reasonable estimate and explanations that seemed to be missing in this entire industry. The cost for the service was exactly what they had initially quoted, and they even were willing to do a special add-on for a very reasonable price, about a third of the cost of what we were quoted elsewhere.

    5

    I was pleased with the great job Gary Munson’s technician did in replacing a thermostat for my Uncle’s partner. He worked quickly and had it changed out in no time at all. The new thermostat works great! I would recommend Gary Munson to anyone who needs any heat/AC work done. They have been doing our A/C/Heat issues for years. I trust this company.

    5

    Gregory is wonderful! He is always friendly and very competent. He arrives on time and knows what needs to be done all while still communicating with us each step of the way making sure we do not have questions. Very grateful to have had the pleasure of having him as our service tech the past couple of service calls. Thank you Gregory for helping to keep us cool.

    5

    I was in town for a limited time and really needed my AC checked on short notice and it was Thanksgiving week. I saw a lot of HVAC people, but Gary Munson looked like a local operation who could handle my request. They did not disappoint. From the lady who scheduled me to the technician, they were so polite and helpful. In fact, we missed our first appointment in the morning when we did not hear the doorbell. They did their best to work us back in later that day. I did not expect them to do that, but they did. Gary Munson is now my HVAC guy in Central Florida. I will use them for all my properties. Five start service and they didn't take my last dime:)

    5

    Good service and great price. Had to have one of my units replaced. The team worked very efficiently and finished the job ahead of schedule. They were very careful not to disturb my classic car in the garage which was no easy task. Product selections are vast and came with great warranty. They are for sure my go to for HVAC. Hometown family feel