HVAC reviews in Orlando, Florida

On January 14th of this year this company's service tech Brian came out to confirm that our hot water heater was not repairable and would need to be replaced.The following week I contacted for an update and was told that he (Miguel) was working on it, i explained i would be out of town the following week for a few days so I really needed to know asap so an adult over 18 could be there. Heard nothing. While we were out of town I happened to check my email and Miguel stated in an email he needed pictures on the water heater including ones I saw the technician get. Ok annoying, but got the pictures he needed. Then a few days later he needed another picture of the yellow sticker that shows how much money it saves per year, again was through an email and again had someone get that picture. I called after getting back from out of town and Miguel again told me he's working on it and there's nothing he can do.I'm also realizing at this point the only time I'm getting any communication is when I'm calling. Finally on Feb 10th I got an email chain from Miguel basically saying that the company is saying our contract/ warranty is canceled so now we need to reach out to the company. I emailed back my displeasure that it's been this many weeks and no resolution but now I need to contact for the warranty? Miguel emailed back he's done everything he can but now it's up to me. I emailed back again stating my displeasure that if I needed to contact for the warranty why didn't he ask/ say anything weeks ago, and that the last communication from him at all was January 30th, again because I called! February 11th we contacted the warranty company, Rheem and were told within 20 min that there was no issue and everything was fine. My husband at this point called and spoke with either Miguel or Lindsey (sp?) and let them know there was no issues. Miguel emailed my husband that same day with the confirmation warranty was good and he would reach out when they could come install the new water heater. I waited patiently for a call, more than a week goes by and finally I called Friday February 20th and stated again my displeasure about the lack of communication, the excessive waiting for a broken water heater to be replaced because again it's covered under warranty. Lindsey called back and said Miguel wasn't in yet but would call me back. I then checked my email at work and 4 hours after my call with Lindsey I got an email from Miguel stating that great news we're good to go on the water heater and can be installed as early as Tue the 24. In that email I was given a breakdown of cost to include trip cost: 349, parts and labor: 575 and a discount of 174.50 bringing the total to 749.50. I was shocked that after almost 6 weeks I was going to have to pay almost 800 dollars which is basically the same cost as a Rheem water heater i saw on the home depot website. I called the company again and spoke with Lindsey about how it's been almost 6 weeks and not once was price ever discussed and how the lack of communication is upsetting, she told me Miguel wasn't in so I asked to speak to a supervisor or manager which conveniently was also not available. She did however state that she would have someone call me back that day. After two hours my husband got off work and I asked him to call so maybe he could get some answers and Lindsey told him that she would speak with the owner about hopefully helping with the price, Mike I believe is the name, and she would call him back Monday Feb 23. Again no one called us, so my husband called Feb 24 and was told the discount of the 174.50 was the best they could do. I am highly dissatisfied with this company and the lack of communication, the fact that we are at 6 weeks of waiting for a replacement water heater as of tomorrow 2/25/26 and the fact that the only time we heard anything was if we contacted/reached out. Highly disappointed. I'm not even sure what benefit we're getting by this being covered under warranty because we're basically paying the same as if for a brand new water heater we purchased on our own.

Bob Heinmiller installed and does the maintenance on our Generac Whole House generator and it’s easily one of the best additions we’ve done to our home. Each and every Heinmiller technician has been just great. They’re really knowledgeable and professional.

This is my 2nd system purchased through Heinmiller. First system lasted many years with few problems. Current system is less than one year old and have had to place 4-5 service calls so far, all issues with “smart” Ecobee thermostat. People are great, especially Shawn, very knowledgeable and responsive.

Brian and Jake were great for our pool solar panel removal project. They were friendly, knowledgeable and efficient. We look forward to having them back next week for the reinstall project.
Brian and Jake did our reinstall today (1/30) and also installed a new control panel and choke valve. Once again, they were friendly, knowledgeable and efficient. We recommend them without reservation.

Mark and Brian were super clean and neat. They got the job done quickly, and I had two other estimates that came in pretty much recently the same price. They back there product and their labor. Highly approve.

Great service! Shawn came out to diagnose why I was unable to get heat to my downstairs unit! He was on time, friendly and thorough. He quickly diagnosed and fixed the problem. The office staff was great with helping me get on the schedule last minute! Highly recommend Bob Heinmiller!

Calixto Melendez was wonderful for our maintenance today. He and his helper took care of everything. I like they recommended things to be more efficient but they DO NOT push you in anyway to get these. This company has always been great for us for about 8yrs now and Highly Recommended them to take care of you like Family.

Patrick, Michael, Anthony, and Q did an excellent job. All work was done professionally and Quick. I had a new hot water heater installed by Brian two days after the A/C installation and all was done quickly and professionally. Thanks Brian

Heinmiller AC is the best and most refutable AC company in the business. Our AC crashed on us during a freeze and they were there within 24 hours to save the day.

I just had my 16 yr old system replaced with Carrier. Patrick in sales was great and explained and answered all my questions. The installers Michael, Anthony and Que were very dedicated and did a very good job. This is my 2nd A/C installation in 35yrs. Bob Heinmiller Co. has done them both. I'm very happy 😊 and would highly recommend.

After extensive research and multiple quotes, we selected Heinmiller as our Solar Installation company based on experience, fair pricing, technical experience, warranty, integrity, responsiveness, and customer care. We would like to recognize Troy, Miguel, Brian, and Levi for their expertise and excellent service. Based on our strong recommendation, our daughter and son in law have contracted Heinmiller for Solar Installation this month. We look forward to future energy savings and will continue to strongly recommend Heinmiller to family and friends.
We wish you and your loved ones a very Merry Christmas and Happy and healthy New Year!

Kind Regards
Michael & Bari-Ann DiPietro

My thermostat has been malfunctioning since my new AC unit was installed (almost two years ago) and your new technician - Carl - repaired it today. He is excellent! He diagnosed the problem quickly, properly reconfigured all system settings, and made sure that the cooling/heating functions are working correctly. He is very knowledgeable, professional, and polite (e.g., he wore shoe covers to protect my floors and answered all my questions). I highly recommend him for any AC repairs.

They came in got right to work left the place in great shape all in one day. Ran new power lines to my fuse panel per code only off power for 2 hours. Inspection for the install was done all in one day. Thanks Mike and the crew

Had my annual maintenance on my Generac Home Generator. Joe was the technician. Very professional and courteous. Performed a power fail test prior to maintenance to ensure the power transfer worked. Then the normal annual maintenance (changed oil, oil filter, air filter, spark plugs, tested battery, etc.). Very thorough. Bob Heinmiller installed my Generac home generator and I’m very pleased with their continuing service! Would recommend them!

The on site guys were great they kept the place clean and gates closed while they worked. I have a farm and so they needed to navigate some extra help. This was a Tesla Powerwall recall. Now with this all being said I was not happy with the way certain office things were done. Tesla told me that the recall was going to be paid for by them but I was charged for this call. Also when the set the appointment they said nothing about paying up front. I am use to having to give a deposit but paying the full amount up front just didn't feel right to me. But they had my new power wall so what options did I really have. I also was not happy with how they collected the money I had to fill out a form giving them authorization to bill my credit card. I think they need to find a better way to do this. As I said the field guys were great but if I need to have repairs done to my solar system in the future I may be looking elsewhere.

Our entire HVAC system suddenly stopped working as we kept switching from heat to cool, we were able to get a same day appointment (Thanks Rachel!) and our Technician Chris was prompt in our appointment window, diagnosed the issue and had the work done quickly. Great Service!! We've used some of the bigger name AC companies in the Orlando area and always feel like we are getting sold something we may not need and the issue is hardly ever resolved in one call. The service we received today will have Bob Heinmiller as our ONLY call if we ever have HVAC issues again.

I recently had the pleasure of working with Bob Heinmiller Air Conditioning to install a new mini split air conditioner in my garage. Having previously worked with this company on a whole house generator installation, I had no reservations about calling them first to obtain a quote for the new mini split AC unit. Based on the fantastic results of the previous project, I was confident in their ability to deliver, and I was not disappointed.
From the initial consultation to the final installation, the team at Bob Heinmiller Air Conditioning demonstrated professionalism, expertise, and a commitment to quality. They provided a detailed and competitive quote, answered all my questions, and ensured that the installation process was smooth and efficient. The new mini split AC unit works perfectly, and I couldn't be happier with the results.
What truly sets Bob Heinmiller Air Conditioning apart is their exceptional customer service. The staff was friendly, responsive, and always willing to go the extra mile to ensure my satisfaction. They kept me informed throughout the entire process, promptly addressed any concerns I had, and followed up after the installation to make sure everything was working perfectly.
The sales representative, Patrick Liner, was very responsive to any concerns I had and made sure that I got the exact right product for my particular situation. The installation technicians, Sean and Anthony, were outstanding. They were professional, efficient, and quick-working. The installation went off without a hitch, and the final results are impressive. They were neat and tidy, and they cleaned the job site of any debris when they finished.
I highly recommend Bob Heinmiller Air Conditioning for any HVAC needs. Their dedication to customer satisfaction and high-quality work truly sets them apart.

Miguel the electrician and his crew did a wonderful job in getting me hooked up and online. They coordinated & worked well with my electrician (Lentz Elec),whom was installing power to my new building. Mike L along with the office staff were successful in keeping the ball rolling and coordinating with SECO to ensure a smooth transition.

I recently had the pleasure of installing a new Carrier HVAC unit through Bob Heinmiller in Orlando, and I couldn't be more satisfied with the experience.

The service was incredibly fast, from the initial consultation to the installation. The team was prompt, respectful, and clearly communicated every step of the process. They made sure to answer all my questions, putting my mind at ease about the investment I was making in a new system.

What truly stood out was the professionalism and friendliness of the workers. They worked efficiently while being considerate of my home, ensuring everything was tidy when they finished. They took the time to explain the new system's features, showing genuine enthusiasm for the quality of the Carrier unit. A big thank you to Patrick, Levi, Que, and Anthony!

Overall, I highly recommend Bob Heinmiller for HVAC needs. Their commitment to customer service and quality installations sets them apart. If you're in the Orlando area and need HVAC services, look no further!

Very professional and great communication. Very affordable and reliable. Will definitely use them again as frank gay techs were most unhelpful which led to this discovery! So glad to have found this company. Alex and Orlando were both amazing to work with. thank you!

Steve was great, and explained everything in great detail. Was also extremely patient while trying to get everything approved.