HVAC reviews in Palm City, Florida

I had SFCC come out for an estimate and enjoyed the interaction with them and the advice given. I will definitely be in touch when the time is right. I would have given them 5 stars BUT I have not actually done business with them as yet…just an estimate. They seem very professional gracious.

This company was very quick. I called on Friday. They were here on Monday. They showed up. I had a schedule, and called to let me know when they were on their way. They were very knowledgeable about my unit and what it takes to maintain it. They were friendly and respectful of my home. They were very quick when it came to servicing my unit inside and outside. I will be using their services many times over in the future to come. Thank you guys.

The technician that came to resolve our AC came 2 hours late despite me requesting an earlier time frame so I could go to work. I was told that I am the first person of the day, so the technician should be there at 7:30 am. I was waiting for him and he didn't show up until 9:15 am. He was quick to identify the problem, but was complaining that I had many stairs and we had to help him bring his equipment up to the AC. Once he opened the van door, there was a VERY strong scent of weed. Unsure if he was smoking on the job, but there was no way a scent that strong is from a different time. When we were around to help out, he was rude and disrespectful, claiming we were invading his space and making him feel uncomfortable, when we were just there to help him since he requested us to move things for him since he couldn't do it on his own. He tried to tell us that we needed more freon for our AC and tried leaking our freon intentionally so he can tell us our freon is low and we would need to purchase some. We just asked him to measure our freon level just to see if it is low as he claims or not and he went ahead and began filling our unit with freon on his own! We CLEARLY stated we did not want freon. He was very rude, was trying to deceive me as a female thinking I'm not aware of what he's doing, and had us helping him bring things up and down to do his job. Very unprofessional

My A/C went out over the weekend. We were contacted first thing Monday. They had scheduled same day and I am so very happy they sent Mike - A/C Tech. He was amazing so full of knowledge. He explained the problems and had so much patience with all our questions. Which he thoroughly explained it to us, and made sure we understood our options! I highly recommend them. Thank you guys for being awesome !!!

Damian was very knowledgeable about the problem he corrected it and give me advice on what caused the problem
All is well problem solved south Florida crane and cooling
Keep up the good works

I was connected with Florida Crane and Colling after having a TERRIBLE experience with another company that I have reviewed here. Esteban was the technician to go out to the house. I told him exactly what was going on with my central air unit in my upstairs, and asked him to see if he could get it fixed long enough to hold until they could get it replaced. He was VERY courteous, a good listener, and did everything he could to help me.

A few days later I received a quote that I didn't understand, so I text Esteban again, where he promptly gave me his boss's phone number and name (Damien). Damien was pleasant, helpful, and explained the quote to me.

After such an unpleasant experience I had with the other company, I feel good about this company. Thank you so much for giving great customer service, and making your customers feel valued!

This company is very misleading. Damien lies all the times about when the company can show up to make the repairs. He often blames my home warranty company American Home Shield for not providing the parts on time when in fact his company is responsible to order the parts. I have been waiting for almost four months for South Florida Crane to repair my AC unit . Up to this morning Damien has been lying about when He will receive the parts.Please stay away from this company. You can't trust Damien .

Damien I read your reply.
You are so dishonest. I am not cheap. I counted on you to provide me with a device. You mislead me.
Many times you don't answer your phone. You are a coward and a liar. American Home Shield tried to reach you so many times and you remained unresponsive.

You told me that American Home Shield is responsible to get the parts.In fact you are responsible. And this morning You finally admitted that you are responsible to get the parts when American Home Shield was on the phone with us. You shot not mislead people like that. You are a liar.

Esteban Avellandea did an excellent
job and represents the company very well.
He is very knowledgeable and takes pride in his job. Great Job!

The repair we needed went smooth and we are enjoying the air now. The technician was awesome, and he did a great job! Not only did he do his job, but Esteban extended great customer service to us and helped us to rank South Florida Crane and Cooling as top notch. Thank you Esteban, Damien, and Mike!

Save yourself the time and headache. Very dishonest company. Damien who is supposedly the company’s owner is a liar. He collected money for services that he never provided. When he ran out of excuses for why the services were not provided, he stopped answering the phone. He was contracted through American Home Shield. I reported the issue to them, when they called he answered right away and told them he would contact me immediately to either schedule the services or provide me with a refund. I am yet to receive a call to date. As for the portion of the job that was completed, the workmen showed up unprepared, without the necessary tools to perform the job. When I inquired about it they said it was their first day on the job and that the company did not provide them with the equipment they needed. They dropped the unit serveral times damaging my tile floors and scratching the wood floors in multiple places. I reported this as well, nothing was done. I would NEVER recommend this company to anyone. There are much better options out there, save yourselves the frustration.

Technician was great, timely, and friendly. The only reason I’m not giving a 5 star review is because I never received a phone call to setup my appointment, the technician just showed up, luckily I was awake and home at the time. Prior to this, I called the company and no one answered and I didn’t receive a call back.

Excellent service, great communications team, good quality work, timely and I would recommend them highly.

It was an absolute pleasure to work with the tech Ozzy Valdez of this company. He knew what to do, he explained it all, and repaired the problems I had with the AC system. Most importantly, the company stood by its warranty 100% and got the job done in a timely manner. Ozzy installed it professionally. Superior service. Would highly recommend to anyone needing AC repairs or service.

Simply wonderful. Called today, our a/c was struggling to bring house to desired temperature. Damian told me he’d have someone here today. 5 minutes later Tim called and said I’ll be there in 30 minutes. A company that keeps promises, I’m wowed! Tim arrived, quickly diagnosed issue and 30 minutes later we’re running smooth and our home including our guests are comfortable and smiling. Great experience, competent people, reliable and caring. A simple Thank You for taking good care of us.

A?C went out. This is who AHS uses for service calls. Our AC went out on Sunday afternoons and they were able to come out by Tuesday morning. Technician was very polite and efficient.

Scam artists. I filed a complaint against this company and AHS warranty for the multiple visits and NO resolution for my A/C issue. I have all the paperwork and documentation to prove it. They probably get paid for multiple visits to your home even without fixing the A/C. I had no less than 10 visits (often from the same worker). If the unit is unrepairable- which this one was- the warranty should replace the entire system. After multiple days of missed work, emails back and forth, filing with the BBB and Attorney General as well as AHS warranty, I never got my unit fixed. I ended up purchasing a brand new one from another company a year later. I’m writing this review now because I’m surprised to see people who have used AHS and this company are still getting scammed. I will never recommend these people. Let me add, I was going through lung surgery at the time and they could care less about the urgency of my situation. If this review gets deleted, I’ll post it again.

Edit: Good. Keep this review up. The amount of negative reviews that you have in conjunction with AHS speaks for itself. You’re running some sort of a con. Like I clearly said- I have no less than 10 visits (email documentation and warranty documentation) of pointless visits to my home with no work being done. Your responses to the reviews are incredibly unprofessional, too.

Damien and his team did a great job installing our new AC unit. They were knowledgeable and responsive. Scheduled us the day after the unit was delivered and were extremely professional through the process. Definitely recommend

Damien was a very professional. He took his time to access the issue with my a/c and immediately know what to do, to fix it. He explained in great detail what the issue was and also shared with me what he was going to do to fix the issue. He was very knowledgeable and easy to work with. I would definitely recommend his services!

These guys were awesome.I had a AC break down and they were contracted through my home warranty company. Came out quickly and gave me my options. Installed a new unit and the installation was awesome so professional and clean. I would highly recommend them.

Hardships Resolved – Grateful for Chris Robertson and Esteban at South Florida Crane and Cooling

As a Level 5 Google Local Guide, I’ve seen the good, the bad, and the frustrating when it comes to service companies. And while my journey with South Florida Crane and Cooling started off rocky, I believe in giving credit where it’s truly due.

What began as a long, stressful ordeal involving a warranty claim through American Home Shield—including delays, miscommunication, and plenty of heat (literally and figuratively)—ultimately turned around thanks to the professionalism and persistence of Chris Robertson and Esteban.

These two showed up and showed out. Chris took the time to get directly involved in resolving my case when it felt like I had hit a wall. Esteban, the tech, was incredibly professional, respectful of my home, and clear in his communication. They didn’t just fix the system—they fixed the experience.

I’m the first to speak up when something isn’t right, but I also believe in recognizing people who step up, take ownership, and make things right. Chris and Esteban—thank you for saving the day.

If you’re going through a tough situation with your HVAC or warranty provider, know that there are professionals at South Florida Crane and Cooling who care and who will go the extra mile.

So we had a York system installed a few years ago on Damian’s recommendation, because they are suppose to be a great system. Well this is the second summer we are out of AC for
5 days… where is Damian? Well not here fixing my AC thanks for that by the way. Two parents with COPD in 100 degree weather and yall can’t be bothered to call back. Way to keep business