HVAC reviews in Palm City, Florida

I love honest air many years ago. I used you when I was married living in psl, I just recently moved back and david came over yesterday to help me and he was beyond amazing, spent a lot of time answering every single one of my questions, very professional

8/13/25: John was dispatched to address prior compliant. He provided excellent service and communicated in a manner that help us understand what has been happening with our system. He has resolved what needs to be addressed and we would like to extend our satisfaction with the customer service needs as well as the technical issues. Thank you

Ronnie was very professional. Showed me the potential problem and how it would affect the fan motor with low voltage from the capacitor. He was very friendly and knowledgeable and a bubbly personality.

Nick installed our new electronic filters for our furnace/air condition unit today. He was prompt and did great work. We always learn a great deal from him about using our air conditioner efficiently.

He was very honest with me. I had another company here and they said you need a new A.C. but my A.C.was still under warranty. Jason use the warranty and replace the parts. It would have cost me over 11,000.

Just had my first service call on a residential HVAC PM plan and initial impressions are excellent - from the person who first answered the phone to the plan components/pricing and the technician who did the work. This is a well-run family business with a strong customer focus and old school values. I'll be a long term customer.

Our technician, David, was professional and friendly. We’ve been with Honest Air for several years and they’ve always done right by us. We like using their maintenance package as it keeps us on track, and they even come out on weekends.

Jason was very polite and very amicable . He played with my dog a little which made her calm down. He went right to work, and explained to me what he completed. I would recommend him and I feel very lucky to have him a my air conditioner serviceman.

Honest Air has been great to deal with. Ronnie came today and was friendly and courteous, explained everything and was respectful of our home and just really polite!

Called because our A/C stopped working. Wendy took my call and had a technician set up to check it out same day. The tech, Taron, was absolutely amazing. He was kind, friendly and knowledgeable. A/C is back up and running thanks to him. Thank you to Honest Air for an excellent experience!

David arrived at our house expediently, he queried troubleshooting questions , quickly discovered the problem, made appropriate repairs and was respectful of our home, he even wore booties. All in all a smart and pleasant young man.

Excellent experience from start to finish. Everyone I worked with or spoke to at Honest Air was knowledgeable, professional and friendly. The installation of the new system went well and the price was great. Highly recommended.

Jason is always professional and thorough every time he comes to my house to do preventative maintenance. He makes me feel confident my AC system is in good shape, and is reassuring that if anything does go wrong, he’ll be back to take care of it. Thanks again Jason, Jo

Honest air was amazing, from the sales rep to the installers. Jarrel and his partner did an awesome job on the install . The air handler was damaged from the factory but they got it replaced same day and the whole team kept there promise to do a good job. Not only did they do a good job but it was done correctly, I am very pleased with honest air.

Taron did an excellent job. He was very professional, friendly and honest with his suggestions and my needs. I would recommend honest there and Taron to anyone in need of fair and excellent service for their HVAC

Service was quick and professional. Ronnie did a great job and was very helpful. Pointed out sludge in the condensation pan and provided a slow desolving tablet to keep it clean. Other technicians failed to do this I have my unit serviced every 6 months with the club membership and I can not believe other technician did not bring this to my attention. In my opinion it had been building up for well over a year and no one except Ronnie brought it to my attention 5 stars
***** for Ronnie for living up to the Honest Air name, not so much everyone else. Orlando Rivera Honest Air club member

I have been a loyal customer of Honest Air for many years. The service they provide always exceeds my expectations. Jason, my preferred technician, is prompt, courteous, and explains what is going to be done and what preventative things I can do to prolong the life of my systems.

This is a company you can trust. They did a great job on full duct replacement on our AC system. Jarrel and Waldo we're very professional, and Gene is super nice guy and really knows air conditioning well.

Beware, this company does not make you smile. Jason the tech is great, five stars for him. The manager Kayla is horrible minus five stars for her. She needs to be retrained in conflict resolution. I called the emergency line for almost five hours without having them call me back. According to Kayla I made a mistake with the phone number on the first call and corrected it.They had the wrong number even though I corrected it multiple times. I called there emergency line from 6pm to 11pm At 11pm they responded that they had my wrong number and now they are fully committed. This is not Honest. Instead of focusing on their mistake, Kayla focused on me being rude after five hours of being ignored. I had to cancel my electronic filter purchase for $1285.40 and in return, someone just canceled my A/C service contract without reaching out to me, besides sending the cancelation e-mail. This is very unprofessional. Is this being Honest? I don’t think so. Do not do business with this company, because of their power trip management team, especially Kayla. No conflict resolution whatsoever, just canceling your membership Plenty of A/C companies looking for customers. Thanks Honest Air for being unprofessional.

They could careless . They Never showed up for there appointment when we were all very very clear how I was only in town for two days and if by any chance they could schedule me in and they said yes. They told me they would be at my home today by 10 am so I thought I call just to confirm they were on the way .
The woman who answered said no that they would arrive before 12noon. I proceeded to let her know that I was told by 10 am and that this has now caused a huge problem because I had to leave back home because this was my second home and I had to leave .
The woman who took my call was very inconsiderate, rude and would constantly interrupt me.
The problem is not only did they just waste my entire opportunity to resolve my AC issue while being here for the short period of time, but to top it off was no emotion of care or apology.

What a joke, they now just responded to this review with a complete lie and course to try and save themselves.

They 100% deserve this bad review

It took a few service calls to solve multiple problems but I am very satisfied with your service. Jason was expert in chasing down the problems, explained everything I detail and answered all my questions. He had all the parts with him on the truck. The response to my calls were very quick, Sharon was very courteous. I asked about a maintenance contract which resulted in discounts to parts and service calls. Thanks Honest Air! Bob in Stuart.