Plumbing reviews in Pompano Beach, Florida

Sean was great. Came before we expected him, knew exactly what the problem was, and fixed it quickly even though it was late at night already. Also, he was very nice

Sean was excellent! He was quick and was able to diagnose the fastest way to solve my problem. Very professional and personable as well.

Sean was great, we are really happy with his service when he arrived and look forward to his return to install our new toilet.

Service tech was awsome
The office follow up from office not so good
Scheduled to have main pipe to be scoped with camera twice they never called back day before to confirm kind of slap in face after spending over 500 dollars. So service gets a 5 office gets a I won't use again

Sean was great to deal with and he worked very hard to clear our clogged pipes. We were very grateful he was working on Christmas Day

We came home from vacation to a pretty significant slab leak that thankfully appeared to have just occurred but needed addressed asap.
We had talked to a couple of local plumbers and general “fix-it” guys who were unable to help us, because the job was deep in/under our flooring.

We did end up calling Roto Rooter based on online reviews.
Matt was able to come out to review our leak within a short window of time same day and was knowledgeable but also professional and polite. He helped explain things to us and clearly had our best interest in mind.

He was going out of town the few days after he did our leak detection (which he let us know about before he got started in case we wanted to have someone else do the leak detection etc too) but offered to get us a different repairman out to still make sure we got our leak fixed asap.

Clive was the man who did the rest of our repair and he was polite and friendly, explained things and talked to us about options. He worked with us and our schedule and was able to save us money with the least amount or damage to our walls and cabinetry. He was also good with my cats who are often all too friendly to repairmen. He wasn’t bothered by them at all.
Clive also went out of his way to fix our toilet that was broken and needed non urgent repair. (We had been putting it off to save money until a family friend could come look at it but didn’t have the money to spend to get a plumber out for it.) We had mentioned it simply so he didn’t try to use the broken toilet while here, but, he took the initiative and fixed it anyhow.
He also made sure we knew how to clean the filter in our sink faucet head and how to turn off the water to the house if there was ever an emergency etc.

Both of the men who helped us had taken time to make sure we understood what they would be doing and had a chance to review options.

We did get quotes from other companies and they all wanted pretty similar costs for their services but also had wait times much longer for repair. We were able to get our leak detection done same day and full repair within 48hours.

(Matt made it a priority to get out to us to do the leak detection same day but also to arrange for us to turn hot water back on to most of the house until we could get Clive in for the full work as we had been without water over 12 hours and then were without hot water for at least 24hours from initially finding the leak. )

Not a cheap fix but was likely to cost about the same at other companies and they did make sure to help us make the most cost effective options as they could (I.e. they were able to do a copper inlay to avoided a full re route to avoid more damage to cabinetry and drywall etc and save money on labor and supplies as well)

They did make some pretty big holes in our walls but that was pretty much expected since they had to go searching for the source of the leak.

Also they offered financing which most other companies did not. Meaning we were able to sleep easier knowing we could make payments rather than coughing up $3700 in a moment. They did also offer a $75 off promo for our leak detection.

Wesley was fantastic from start to finish! Quick to arrive. Polite, knowledgeable, and respectful of my time. Will definitely use Wesley and his services again and would recommend him to anyone!

The technician arrived at the time promised. Sean is a very knowledgeable and polite young man. He diagnosed the problem quickly and resolved the issue.

On a Sunday we needed some plumbing repairs in our bathroom and a. shutoff valve behind the refrigerator. On short notice, our plumber, Nile, came and did an amazing job was very friendly and cleaned up after his work. We definitely will use Roto-Rooter again

Excellent work Sean. Great personality and very clean and efficient. Top of the Line Sean, you are the best

I had the pleasure of working with Landon for my water heater, and I couldn’t be more satisfied with his service. From start to finish, he was professional, knowledgeable, and thorough in explaining the work that needed to be done. He quickly identified the issue, walked me through the repair process in a way I could easily understand, and made sure everything was working perfectly before leaving.

What really stood out was his attention to detail and his respect for my home—he worked cleanly and efficiently, and super patient. It’s not often you find a tech who combines skill, honesty, and great customer service all in one, but Landon definitely does.

I highly recommend Landon for any plumbing or water heater needs—you’ll be in great hands! The Roto company was super efficient & even did two same day service appts for me in the same day….I believe it was Melissa the dispatcher who helped get someone assigned so quickly to us!

I called on a Saturday for emergency plumbing services due to A blockage causing the water to back up. The plumber, Stephenson, arrived in less than two hours. A second gentleman, Eddie, came as well with a camera to put down the pipes. The service was very efficient and fast. Stephenson explained what they would be doing and what the cost would be beforehand, no surprises. They took care Of the problem, checked and double checked to make sure everything was running smoothly. I highly recommend Roto-Rooter! Stevenson was awesome and so was Eddie! Definitely five stars!

Stephenson was amazing. I recommend him for my services always. Very professional. He removed a huge tree root from my toilet, that was blocking the drain

Sean was amazing! Completed the job in a quick and timely manner. Sean was very pleasant and professional. Would highly recommend. Sean can return to the office again when repairs are needed

Roto-Rooter has been excellent whenever I have called over the years.
Today was no exception. We had a washer machine and a kitchen sink not draining. They scheduled us quickly (same day) the technician Tazion was prompt, polite and very skilled. Honestly he deserves 10 stars. He was patient and very, very skilled.
Tazion power snaked the washing machine drain, then the kitchen sink drain Twice until the problem was completely resolved. He left the problem areas cleaner than when he arrived. I cannot complement him enough.

I have used Roto-Rooter for decades. I am always highly satisfied, my problems are always resolved. Do not waste your time and money or risk damage during a service call by choosing any other service except ROTO-ROOTER for your service needs! It is worth everything to have a problem properly, professionally and cost effectively resolved,

If service technician Tazion from Roto-Rooter comes to your assistance, I feel certain you will be completely satisfied. I fully recommend The original and one and only Roto-Rooter!

roto-rooter came out at 8 pm to fix my drainage problem. very professional, explained everything. big thanks to Ralston

Good people. Julian and his colleague came out to fix the problem with my water pressure in a timely manner. Was professional, and had the resources to fix the problem. Would definitely recommend.

I called for service on a Saturday (not an emergency) and was expecting an appointment the following week. Instead, they sent a technician w/in an hour! Sebastian arrived ready to go and was very polite and professional, installing two new toilets. He was through and answered all my questions. Would recommend for service!

Descale the cast-iron sewer line. The entire team was very professional. Raheem did an excellent job descaling the line and took the time to answer my questions. I am very satisfied with the service and customer service provided. I will definitely call for future services if needed. Heleven

Ralston was very knowledgeable and explained everything very clearly. He also provided good advice on how to avoid the issue going forward.

Stephenson was very punctual and professional. He was able to change our washer valves within minutes.