Reviews of local pros in Punta Gorda, Florida

Well, our 43 year old central air conditioning unit finally gave out. Chris from Family First Cooling and Heating, called it and said it's time. In 1 day, Chris and his wonderful crew pulled the old unit and had it replaced with a brand new one on the same day. We are so pleased with the quality of the work and the attention to detail. We were also pleased with the price of installation. At the end of the day, family first made us feel like family! Thanks Chris, Gregg and Tyler!! We highly recommend Family First Cooling and Heating!

We got lucky finding this company to install 2 new units. Not only did they get us up and running quickly, they cleaned up after themselves, gave us an honest and fair price and were on time and efficient. So happy we used them for our install, would highly recommend them. Great guys, great business, top notch service! Thank you!

We have used Lannis from Family First to replace our HVAC and ducts in not one, but two homes. Both times he was very prompt to come and help on multiple occasions. He has gone out of his way to find solutions to our challenges and give us a home with much healthier, clean, cool air. Family First will forever be my go-to HVAC company! Thank you!

I recently hired Family First Cooling & Heating after receiving multiple quotes from other companies to replace the entire AC unit at my property on Sanibel Island, FL. I spoke with Lannis on a Friday, and he was at the property the very next day. The team took the time to understand my needs and budget, handled all the necessary paperwork and permits required by the City of Sanibel, and ensured the project was completed to code and passed inspection. The entire process was completely stress-free from start to finish. I highly recommend Family First Cooling & Heating to anyone in the area looking for reliable and professional HVAC work.

I can’t recommend them enough! I wish I could give more than 5 stars. After trying another company that ended up being dishonest and doing poor work, Family First came to save the day. They were timely, honest, reliable, and overall just did an amazing job and went above and beyond for us. We wish we had found them first. If you’re on the hunt like we were for a good company, give them a try before anyone else and save yourself the stress! We will be using them moving forward for all of our HVAC needs. Thank you so much again, Family First! You really live up to your name! ❤️

Amazing people, came out and listened to my issues and gave us a very fair price. They exceeded my expectations in every category of professionalism, timing, and how thorough they were. They were not here to make money, but to fix our problems and restore quality of life in our home.

We had a crushed duct, dirty air ducts and a leaking air handler. All issues fixed and cleaned within two hours. They did not rush through the job, they made sure everything was completed with time and care. Impressive!

I appreciate this company for their honesty and transparency. I will be keeping them as my AC people!

Excellent service from the initial phone call, to the completion of installation. Great price, product and wonderful customer service. My questions were answered completely and immediately. Thank you, Lannis Janssen, Family First Cooling and Heating,

I had an excellent experience with this air conditioning company. They are truly the best—very honest, reliable, and professional. They explained everything clearly, did a great job fixing my AC, and charged a fair price. It’s hard to find companies you can really trust, but they are definitely one of them. I highly recommend them to anyone looking for dependable and high-quality AC service.

I contacted Family First because of harrowing experiences with the company I was currently with. I felt the company constantly overcharged and looked to inflate bills rather than just repair. What was necessary or just do it not annual maintenance. One item that was needed was an ultraviolet light at which the company wanted a $1200. I contacted Family First because I had received the coupon in the mail for the same light to be done for $300. While they were there, I asked them to change the installation in the air handler because it was showing signs of mold, they did that efficiently and timely, and the price I paid for the whole job, including a two-year contract was less than the money quoted from the other company for just the light. They were fast. They were efficient and they were friendly. What more could you ask?

Good prices and good quality of work

Great and promptly service. Easy to do business and fair prices. Great job huys

Mike is hands down one of the best techs I’ve spoke to his patience, knowledge, and precision to get my work done immediately and cost effectively was great very good company

We had Michael from Better HVAC come out and fix our AC last night. The AC was leaking water all over our floor. He came out right away and fixed the issue in no time at all. Very professional service, great price and he didn’t charge us extra for coming out after hours. Highly recommend you call Better HVAC for all your air conditioning needs. I will recommend to all my friends and family!

Great experience! Very knowledgeable, honest, and fairly priced. Better HVAC does a great job and won’t try to “sell” you anything you don’t need. I cannot stress enough how honest and fair they were with me. I highly recommend Better HVAC!

Michael from Better HVAC was superior to all other HVAC service men that we have used in the past, very knowledgeable, very patient, very thorough, and very reasonably priced. I highly recommend him for any and all A/C work that may be needed. We are so thankful that our home is cool again now!

I was given a price for replacing all my air conditioner duct work from Executive. I was informed the job would take one day. Both the price and the labor was correct. The two guys that did the tear out and install were both polite and professional. The installers found a vent that wasn't opened all the way and actually worked fix the vent and now I have a lot more air in that room. The installers cleaned up as they went and laid blankets down to keep debris and other particles from landing on the floor or other areas. I would use them again.

Our Air Conditioner went out on a 92 degree day with 80% humidity. Executive gave a same day window of 6-8pm. I was happy about same day service. The tech was actually EARLY and had it fixed within 15 minutes. Tech, Charlie H. was polite and patient with my crazy rescue dog.
Very happy customer!

The technician who service our air conditioning/heating system arrived promptly on time, was very knowledgeable and able to answer several questions that I had concerning the systems. He went about his job checking out both of the systems that are in my house. In addition he was very polite and restored everything to it’s original condition before he left, and all in all did a great job to my great satisfaction! I would highly recommend this company to anyone that might be interested. They’ve been providing service to me for approximately 10 years and during that. I am nothing but praise for the work they do.

They completed a full system heating and cooling installation in one day. All employees were very polite and professional. They came with a four person crew and intermittent supervisor visits. Stayed with the job later than usual hours as they needed to solve a number of electrical issues related to our fuse box, old wire to the thermostat and even the power box on the street. But had system all working before they left and still cleaned up the job site before leaving.

Executive initially installed my unit I was happy with the price and installation I decided to stick with Executive for 6 month maintenance it was a wise choice both cost and not having to schedule my maintenance. Executive has continued to service the unit I am happy with the professional service and price. A shot out to a great company and great employees. Thanks! Especially to Tim as always job completed professionaly

Very prompt, responded right away when we called, had a tech out to the house within 30 minutes. He quickly diagnosed the problem, gave us several options, and even recommendations to improve system performance. Office was very courteous, kept us informed on status and within a few hours of receiving the part had a tech out to us and system up running better than before. Have used them several times and always had great service, would definitely recommend them!!