HVAC reviews in Sarasota, Florida

Edit down to 1 star. Tech signed me up for their plan without my consent, found out a week later on a "welcome call". That call came from a different company's phone number, and when I called back they were very confused why Acree would have that number showing up. I had to Google their actual phone number to call back. I've been waiting for a manager to call me back for 3 weeks or so. No follow up from the company.

Had to get another company out here, as the AC is doing the same thing, despite the "repair". The thermostat was fine, its something else entirely. $600+ for a repair that didn't fix the problem. I will continue to warn people away from this company. Repair techs SHOULD NOT be sales people. Stop trying to upsell people when they just want you to diagnose and make a repair.

Tech was really pushy, kept telling me that my unit needed to be replaced when it's only 7 years old and just needed a filter and a thermostat. Slammed my front door multiple times. When I told him that I was having a bad experience and if I didn't need my AC fixed today, I would have sent him home and called out a second opinion, he claimed he wasn't trying to be pushy. He told me the repairs were going to be close to $2k to get me to apply for financing that I didn't want to, ended up being $600. Honestly, I'll never use this company again, just a really awful sales experience. 2 stars because the AC is working, at least.

Quinton was the best technician i have ever met ! He was quick, very knowledgable, very professional and kind ! Just great !

Quinton Tate was very professional, knowledgeable and prompt! Highly recommend Acree Plumbing Air & Electric!

they got to us quickly and everyone they sent out was professional and explained what they were doing. You can tell it's a well run company.

In my 45 years of owning a home in two different states.. and living in Sarasota for 13 years I have never experienced such a horrible company as Acree. Over the course of 5 weeks, yes 5 weeks, they made my Diakin mini split system go from two running split units to zero running units the system ultimately having to have the condenser unit replaced due to misdiagnosis and incompetence. The management never followed up with return calls and updates. I was so completely frustrated by them that I had to call a different company to complete the job. Stay far away from this company! You’ve been warned!
Update!
If it wasn’t bad enough!
Here is the follow up. Since having Acree admit that after 5 weeks of not being able to repair the original problem and then making my 3 unit mini split system completely disabled. I gave this company an ultimatum. Either pay the $12,700 invoice I had to pay to have my new A/c company replace the entire system or there will be additional charges for my time and mental frustration. It has now been 4 days with no response and the deadline has past. I’m not surprised as there is NO responsible person working at this company. My advice to the general public, stay as far away from this company as possible and notify the people you care about. The quality of their work has significantly degraded as I have witnessed. This company was once family owned but was sold to an uncaring conglomerate who doesn’t give a crap about the quality of their service. Very sad! THERE IS NO ONE IN CHARGE! And worse no one is held responsible. DO NOT USE THIS COMPANY !!!
Russ Kruk
Longboat Key

Quinton came out and assessed the issue, was honest and upfront. Took care of what was asked of him. Did it with ease, efficiency, and most importantly cleanliness.

Stephen was fantastic and very polite.
& also had Quinton and Justin did my plumbing for hot water heater. They were all very educational too me

I do not like to post negative reviews, but I am frustrated with ACREE Air. Their main office is in Tampa. I am primarily working with the Sarasota site, but there have been several issues. Before I address the problems, I will recognize 4 techs who were professional & thorough—Tristan (maintenance tech), Timothy (UV light installer), & James & DJ (ductwork cleaners). I like to recognize good work when I see it.

OK, onto the challenges. ACREE put in a new Trane system at my parents’ home in Dec. 2024. Since then, they have come for various issues. The installers came out 3 times to finish installing the AC unit due to problems on their end. Twice, they had to come out to fix the heat bc the thermostat wasn’t programmed to heat the pump. In Aug., I found out the UV light was never installed, though 2 different techs told me it had been. When the unit was installed, I had concerns about the filter not going in correctly bc the track was bent. The tech that installed it said it should be OK to just put it in the opposite direction. In other words, he thought putting the short end of the filter where the long end would go on the track would be ok. I said that was unacceptable since it would not pass an inspection if the house went up for sale one day. Afterwards, I had another tech come out to fix the heating & also try to bend the track to fit the filter. The filter still does not go in correctly. It wasn’t until Timothy, the UV light installer, patiently heard my concerns, that he spoke to the managers & they decided that they would either have to lift up the unit to make it possible for the filter to fit or they would install a return intake air vent grill in the ceiling so that the filter would go there instead. Of course, that is the option that is preferred. That was August 26. Since then, I have called numerous times and been told that a manager has to schedule the appointment to install the grill. I have left several messages for a return call from a manager. Since December, I have had to call ACREE many many times for various concerns, Including having a no-show one day.

Another problem I have is that ACREE has a system where they schedule an appt without confirming you are available. I suddenly get a text stating that an appt has been scheduled & then I have to call the office to ask what that appt is for & to schedule it at a more convenient time. An example of this includes when I received an appt text the day after Timothy came & told me the return intake air vent grill would be special ordered bc it isn’t a common size. I had to call & ask ACREE what the appt was for. They said for the grill install. It turned out that they had not yet received the grill, but had scheduled an appt for the next day. If I hadn’t called, I would have wasted a day waiting around for nothing. I canceled that unnecessary appt & was told a the manager needs to reschedule it. Well…I am still waiting for that call. Today (9/19), I left a message with the main office in Tampa since the Sarasota office doesn’t have a number. I held off on writing a negative review, but have reached my limit. I’ve wasted enough time & energy dealing with issues, and I caution people rather than recommend ACREE now. I hope they follow through and call me back to schedule the installation of the air vent grill soon.

9/19 UPDATE: Juan, the manager in the Sarasota office, called me. He is the only manager there & had to take time off for personal matters, which he explained to me. I can understand & accept that, but I believe ACREE should have a Plan B & support Sarasota more. Juan has promised to call & schedule the grill installation as soon as he receives it. I will update this review once the job is complete.

Minh,Jaden,Travis, Leo and Frank were a terrific team. No complaints on service , promptness, quality. Small cramped areas to work in but they all did very well. I have used this company's plumbing services previously and selected them for this job based on past performance

Rick and Justin did an excellent job of helping me unclog my toilet. They came out quickly, communicated thoroughly, and gave me reliable professional service. Would definitely recommend Acree for all your household needs.

Nick and Jayson came over for a full AC replacement. They kept me informed as they progressed, discussed changes they were making them and did a great job from start to finish.

The Acree crew, Rick and Ray were fantastic! They were professional, very friendly and knowledgeable. They allowed me to assist where I could to save money and time. Very accommodating! Highly recommend!

I had one of Acree's plumbers named Quentin come out a couple of days ago and this young man was very polite and informative and patient with my questions and I was very pleased with his services!! Thank you!!

If I could give them zero stars I would! We are without water, called and scheduled a plumber to come out and they originally said they would be here between 2-4pm (on Friday). At 4:20 I called to check on the status, they informed me they were held up but they would definitely be here! At 5:30 called again to check on the status was told the time had moved to between 5-7pm. At 6:20 received a call from them and was told sorry we can't come out today and we don't have anyone until MONDAY!!!!! Now we are without water ALL WEEKEND because they did not come out when they guaranteed they would!!! BEWARE DON'T USE THEM!!!

Update…. So not only did you not make it right, no one in management contacted me on Monday to inquire about the service or to even schedule the service! When you all cancelled on Friday I was told someone from management would call me on Monday….guess what? You didn’t do that either! Obviously customer service is not your priority!

Stephen Letkeman and Quinton Tate arrived this morning with a new well system. They were friendly, informative, professional and an absolute pleasure to work with!

Two days before, our country well died. It was as old as the sun and it was just a matter of time before it said its last goodbyes. We live quite a way from civilization, so Monday afternoon, Quinton and I FaceTimed. I was able to show him the well so he could see what we had and what type system they would need to do the install. I figured while they were at it, I should get a filtration system added. I was tired of scrubbing mineral stains off my toilets and tubs. They arrived the following day with everything they believed they would need. Unfortunately, every job has to have some kind of hiccup and mine was the electrical system. Whoever replaced the wiring managed to put in a 3 wire system where there should have only been two. The electric box was destroyed as well. That meant driving another hour back to get their supplies. The day was getting late and a nasty thunderstorm was upon them. So we scheduled for the following morning.

They arrived bright and early and by 11 am the job was done! It's such a pleasure to look out and see a shiny new well! And the difference it made in the household water pressure was exhilarating. Quinton will return in 6 months to check the inside plumbing to be sure everything is working as it should.

I can't attest to the experience of other people. But I can say, so far, mine has been terrific!

My heat failed and Acree Air sent Mohamed to fix my problem. Mohamed was polite, engaging, very knowledgeable and thorough. He is an asset to this company. I would call them again for service,

Mark was amazing! Very friendly, helpful and professional. Fixed my issue quickly and efficiently. I highly recommend Acree Plumbing, Air & Electric!

This is a great company. They answer the phone at any time of the day or night , and they always send somebody who knows what they're doing and cares about the outcome. Our service tech justin was really great.

My kitchen lights failed and I had no idea what was wrong. Did the usual resets but nothing. Stephen from Acree was amazing, he diagnosed the problem step by step and solved the problem with a minor repair. I thought it was going to be a whopper of a job but Stephen found the problem and the repair was a simple dimmer replacement.

Excellent diagnosis skills in solving the problem. 6 stars if possible !

Contracted for work that was only half done. Paidfor half of job. Stopped due to permitting issues on other site work. Intend to finish, however remaining due was sent to collectons in mean time, affecting our credit. Numerous calls to acree have gone unreturned. Once other work can be completed we fully expect to finish the electrical work. This has been going on since early summer, it is now late december and have yet to get a return call. Kay rd under shelton

I had a significant emergency when my ac stopped working. I was pleasantly surprised that ACREE was able to come out the same day! The team communicated the timeframe for the tech arrival and kept me informed by letting me know who to expect. Renaldo was an expert who helped me get my unit back up and cooling off again the same day! Renaldo exceeded expectations when he shared additional tips on how to maintain my unit so that it functions as efficient as possible.