HVAC reviews in Sarasota, Florida

We had a great experience with Airnow Air Conditioning from start to finish.

Chris, the Comfort Advisor, came by on Friday to evaluate our needs and walked us through all the available options in a clear, no-pressure way. He gave us a great-value quote to install a new system the following Monday, and the quote, contract, and communication were all professional and easy to understand.

On Monday morning, Jeff and Jeffrey arrived right on time and completed the installation very efficiently. They explained exactly what they did, how the system operates, and made sure everything was working properly before they left. They also cleaned up thoroughly afterward, which we really appreciated.

It’s clear this is a family-owned business that does what they promise. Great product, quality workmanship, and excellent service. We’re very happy and would highly recommend Airnow Air Conditioning.

The AirNow team has been servicing and maintaining the units where my husband and I work for several years now. They are very knowledgeable and communicate with us everything that is being done on the units. This visit we had Jim and Justin service the units inside and out taking there time to make sure each unit was working at its max. Jim also provided us with a breakdown of what was done along with recommendation that he saw needed attention. Living in a hot climate ac's are a must and AirNow is the company we rely on to make sure they keep running. Thank you

Chris Whitney did our evaluation and guided us through the purchase of a new LG inverter system. He was extremely thorough and patient, making sure we understood all our options. Jeff Oakes installed the unit and did an outstanding job—professional, efficient, and detail-oriented. We absolutely love our new system. What a great team. Kind, professional, top-notch service.
Thank you AirNow

Adam was a fantastic professional. He was friendly, and his expertise was immediately clear as he quickly diagnosed our plumbing problem. He walked us through every step, explaining the options and cost in detail, which we really appreciated. Once we agreed on a plan, he got right to work. He was incredibly thorough and neat, leaving the area cleaner than when he found it. We were so impressed with his professionalism and how he went the extra mile to ensure everything was perfect. Because of our experience, we’ll definitely be requesting Adam for any future plumbing issues and recommending veteran Air to everyone we know.
Thank you for the fabulous service!

Had a leak in main water line in garage. I was able to shut off and call Veterans immediately. Within 2 1/2 hrs Denver showed up and assessed the problem. He explained what needed to be done and quoted me a fair price with a first responder discount. During repair he was able to show me the part of pipe where the leak was. He was very courteous and gave me a few tips which I greatly appreciated. Thank you again Denver!

As a former Marine, I have to say these guys are OUTSTANDING! Professional, in every sense of the word. Completed the job above and beyond what I expected of a plumber and electrician. My house is now set in a great place for the future. A complete overhaul on all of the sink the faucets shower fixtures, and adding a water softener system. A complete repair on the A/C unit elongating it's life and preventing the need for a new A/C unit. Outstanding work!

Zachary Bell was very kind and explained everything to me. He thanked my husband for his service which he did not have to do. He answered all of my questions. I highly recommend him. He also offered to be the one to perform the maintain my HVAC system since I felt comfortable with him. Thank you Veterans Air and thank you Zachary.

I booked this company to put a new A/c unit in my home due to the great reviews. Since putting in a new 13000 dollar a/c there was a leak. It took over 2 1/2 weeks to get someone scheduled to come out to fix it. Every day I would have to call the call center, the person would tell me they "could not reach the manager but left a message for them" then said someone would call me to schedule the repair, but no one ever did.

Since the repair (which took 3 weeks to get done) they left a giant hole in our ceiling. Mind you they put a foot through our ceiling when then initially put in the new a/c so this is the SECOND HOLE. The tech said someone could come out as early as the next day to fix that but big surprise no one showed or called. I have called every other day to get someone to come fix this hole.

I finally get someone by the name Scott to come out, but he does not do dry wall (why waste his time?). So yess I still have a giant hole in our hallway ceiling. it has now been two weeks. The communication has been absolutely terrible; this is extremely unprofessional and truly inexcusable. Two stars is being very generous with how understandably frustrated I am right now.

I fired them. I’ve had this company for the past four years to do routine maintenance and inspection on my two YORK HVAC systems which are both eight years old. In the past, they did a good job…. initially, washing out the condensers and going the extra mile. However, as the years wore on, there were always new people who did less and less.During their last visit, they noticed a problem with one of the systems and quoted me a price of close to $700 for the fix. They stated that the parts were no longer in warranty and they even had the nerve to back it up with a text purportedly sent by their manager. I promptly called the manufacturer YORK, Which stated that every single part in both of my systems are under full warranty for parts and labor For another two years.
I suspect that Veteran Air wanted me to pay this full amount, and then veteran air would in turn provide the job specifics listed as under warranty to YORK TO HAVE THEM THEN PAY AGAIN under the YORK warranty.
Again – I fired them on the spot and they will not be back.
In closing, To add insult to injury – they sent me an email and wanted to know if they can move forward with the repair. I replied back and informed them that I was onto their scam.. The only reply I received after that was them wanting to know again if I wanted to move forward with the repair. It appears now that they are using AI for responses.
Thanks for reading and feel free to share.
BTW – I have logged back in to this review for an update. It has been five days since their response, and they have yet to contact me.

I recently had a full drain line replacement done and the folks at Veteran Air were great - Matt and David were outstanding from start to finish. They were customer focused, friendly, and professional throughout the whole job. Their attitude was positive and the quality of their work was excellent. It’s rare to find individuals who care this much about doing the job right. Really appreciate their hard work and highly recommend them.

My 1996 AC system died and Jade helped me walk through steps so I could get a new one installed the next day. I appreciate how he listened-no pressure and giving me the facts to make the best decision in a not good situation. I hope Veterans appreciates his abilities.

This place is ridiculous! They want to charge me over $1000 to unclog a toilet. They said that first they need to scope with a camera (that’s $270), then if they see a clog they have to snake it ($800!), WHAT!? They tried saying well it could be something else. I said snake it without the camera if it’s something else then we can go to scoping. I mean why pay for something if it might not even be needed, especially $270. Then the guy wants to argue with me over the phone about it. It’s a shame because I really liked this company when it was just FL Heating and Air, now it just a bunch of upsell swindlers that wanna squeeze every dime out of you they can. They also claim to take care of veterans, they may reduce an already ridiculous price for something like snaking a toilet from $820 down to $800. That’s how they support veterans. Thanks but no thanks.

While I previously left a good review, I feel the need to make an edit as I always like to get second opinions. While your tech was not incorrect in his diagnosis and the $1300 was reasonable, when the second company came out, they did something that your company's tech didn't do and that was check for a warranty. I still had warranty coverage on the part needing replacement. I saved $700 going with the other company. Do better Veteran Air. Especially for your Veterans, which my husband is.

Nelson was an amazing representative of your company. He did our electrical safety inspection and it was the most thourough even compared to when you go through a permit inspection for an approval. Super nice guy cause my dog didnt eat him or anything. He took the time to answer both me and my wifes questions about our system and was very knowledgeable. Highly recommend you ask for him personally if you ever need electrical work done.

Casey had the uneviable job of explaining how my a/c unit was failing me. He went over the pictures, explained everything, suggested options and was able to get me a discount. He spotted an issue that has been a problem that other techs did not see. Happy with the service.

Bency showed up on time and he did excellent work very pleased with everything he did and FYI, as someone with OCD I love that he put on covers over his shoes that is a plus for me. He was very efficient. He did everything to show me what things have a concern and what things might need to be replaced soon he cleaned up after himself. He was very professional well to understand and this is actually the most efficient and the best AC service I have ever had in the whole 40 years. I have been here as a homeowner. I am very pleased with Veterans Air and I recommend Veterans Air To anyone they’re not just AC people their electricians Plumbing and much more and I will have to partake on those things as well sometime soon thank you Bency You did an amazing job and I truly appreciate it and all your time that you took to make sure everything was done efficiently

Absolutely outstanding work! Veteran Air’s customer service goes above and beyond to ensure complete satisfaction, prices were very reasonable, and the technician, Casey, was phenomenal!!! Will definitely be a returning customer!

Needed major well repairs so we called Veteran Air. It was a Sunday and they were the only company that responded back. After inspection, Carl broke the bad news. He made bad news more tolerable with his wit and personality. Next day Carl and Mike made all repairs needed. Excellent work, they took pride in the job they did. Will use for all future services.

I would give Jose more than 5 stars if I could. He was meticulous, and identified several issues that a previous company we used did not address. He took pictures, showed us everything, discussed several options with us and worked with our budget. Based on what we saw when he opened up our unit yesterday, we could see all the crud we have been breathing in for so long and has severely impacted by asthma. We had no idea. We will be having a new unit installed, because the health of our family and the safety of our home are of utmost importance. Jose was a consummate professional, and his sense of humor really helped us get through a very stressful experience. Thank you Jose and Veteran Air, and thank you all for your service to our country.

These guys were amazing! Got here on a Saturday within an hour of calling. Our first tech, Jade, was super helpful and pulled out all the stops. When he realized he couldn't quit figure it out, instead of just throwing more parts in, he called a supervisor who was here within an hour! Michael J Alvarez was SUPER friendly. He was able to figure out the one last step to solve the issue. Very nice, reliable, HONEST, fast and reasonably priced. Highly recommend, they will be the only crew we use if we have AC issues again.

Thank you Veteran Air. Jade H. arrived at our home and immediately checked out our AC condenser unit. Light damage was done by a snake in the wrong place at the right time. The snake's suicide slightly messed up a good portion of the aluminum fins inside of the unit, but were not enough to require a repair. Jade gave me an honest opinion on the condition of our unit system, and at nearly 9 years old, he agreed that it is working fine as is. He told me that an entire AC system usually only works efficiently for 12-14 years here in SW Florida.

I decided to hold off and see if our condenser unit gets through its life cycle - as is. I told Jade I appreciated his kindness and information, and that I will call Veteran Air when it is time for replacement. I wasn’t charged for their visit. Sincerely,
Ron Eberhard, North Port. (Retired, U.S. Army -25 years)