Constraction reviews in Sunrise, Florida

Coastline pools (Steve) was very helpful in solving a warranty issue with my pool System. Did not hesitate to come to the site a couple of time to solve the problem. Very satisfied with the service

Coastline Pools has been servicing my pool for over 3 years. I have always had quality service and customer service. Recently I had to have my pool resurfaced with Diamond Brite. Steve and his team did an incredible job! I am a very happy customer!

I contracted Coastline Pools after meeting with Steve S. My contract was for a new border, diamond bright, LED light and pressure test. They were on time with the job and the workers were very nice. However, the border is horrible. You can see in the pictures the border is wavy - both up and down and also wavy in and out. The border line is crooked, and the seams to the tiles show. To make a long story short for almost 4 weeks Steve has arguing with me about replacing the border. First he denied that there was any problem with the border... then he blamed me, then he blamed the 1 x 1 tiles. All he does is give you the run around. He does not take any responsibility for the work his team performs. I to chose Coastline for their reviews and I understand that human error happens but as a consumer I expect correction of the problem, not excuses. Pictures are attached. I am filing for a BBB review. CHECK THEIR WORK PRIOR TO PAYING. PLEASE VIEW PHOTOS. Steve's response is that he offered to fix any and all...NOT THE CASE...You had plenty of opportunity to replace or refund and chose "the run around" approach. Now you have to defend and again BLAME SOMEONE ELSE FOR YOUR LACK OF PROFESSIONALISM. You have my contact information Steve

Had coastline pools give me an estimate 9 years ago for a repair and thought they were honest and this year we decided to redo the pool and called them and was not disappointed.
Steve was responsive and reliable and kept his word which I feel is very important.
Carmen and John were also great.

5/1/2024
PHOTO BELOW...
You probably received my message after hours today letting you know the salt generator didn't have power. Well, it does and all is well. Had to reset the clock and everything seem ok now. Just want to let you know the crews you have working for are second to none. They all did a fantastic job and they were true professionals. Anyone looking to get their pool remodel in our small area will definitely have your name from us. Reviews on Google forthcoming.
Thanks Steve

About 6 years ago 2018
I have to tell you, they are the best. I have worked in the building industry for over 45 years and I am now retired. Steve told me when they would be here to do the work and guess what? They were here on time. How many companies have waited all day for? and they never showed up? Robert found my leak right away and fixed it promply after finding it. It is so nice to find a company that does what say they are going to do.
I can not say enough good things about this company.
Thanks you Steve and Coastline Pool Service........

I just utilized Coastline Pool Service for a new pool pump. The service performed was outstanding. From the time the first call was made until the work was finished the company was fantastic. Steve and Terry were great, very professional and friendly. Coastline Pool Service pricing was the best I found. I would highly recommend this company for your pool needs.

Excellent service, nice people. Outstanding work refurbishing my pool with new tiles and Diamond Brite. I’ve been a customer for over 12 years and recommend Coastline highly for all pool service, including lighting and other features, as well as repair needs.

We were looking for a completer remodel of our existing pool. It was 17 years old and really needed an updating. From start to finish the job was done promptly and professionally. The owner Steve Schaefer met us within a day of the first call and we had a preliminary quote on our first visit. We ended up with a totally beautiful pool and spa with all new equipment, a salt system, and a new LED light. Coastline's workers were very courteous and responsive to us when we found little imperfections and always fixed what we pointed out. The end product was well worth the money and we are enjoying our new pool and spa already!

I am very happy with Steve and his crew for an excellent resurfacing and new tile for my 20+ year old pool. Steve was with the project from start to finish. Carmen was so helpful in picking out tile, and pool color. The installation crew was professional and cleaned up after each process. I would highly recommend Coastline if you're thinking of resurfacing.

Follow up 8 months later. In March I contacted Steve. There were stains in the pool which could not be defined. Steve referred me to the Diamond Brite company which referred me to Coastline. Diamond Brite also recommended draining the pool for an acid wash. The surface was 3 months old at that point. I contacted another pool company, came out treated the pool. The stains are still there. There appears to be a milky residue which is evident when cleaning the filter. Today I noticed the surface is uneven on the sides of the pool. There is a thick layer just under the new tile then the surface dips down. There are indentations where the Diamond Brite is not a thick as in other areas. Those depressions have stains. I'm at a loss as to how to proceed. Attached are recent pictures.

The Coastline team did an outstanding job refinishing and resurfacing my pool with Diamond Brite. I have been a customer of this fine company for over 12 years and they are very dependable and knowledgeable.

We have been using Coastline Pools for over 5 years. Our pool was constructed by a company that is now out of business, over 12 years ago. We had started developing maintenance issues with the heat pump, the main pump and over the past year, maddening leaks. Steve, the owner, was able to help us along the way to make educated decisions. Coastline Pools provides prompt service at a fair price for repairs and most recently the resurfacing of the pool and added led lighting. The resurfacing process was dreaded because of the fear of the mess and hassle. Steve walked us through the decisions and it really was not stressful at all. It only took approximately a week. We are very satisfied with the quality of work and the speed of completion. Now that we are not adding water to the pool every day, our water bill has significantly dropped, and we can enjoy the pool again.

Beyond happy with Coastline!! Very professional, experienced, and knowledgeable. Steve answered all of our questions about new equipment and pipes, leak issues and water features. The entire staff is terrific from the office to the field crews. Our project was finished on schedule for the price quoted. And the company is also fully licensed and insured. We couldn't have asked for more and we highly recommend Coastline Pool.

Steve and a team from Coastline Pools did an amazing job. I manage a 234 unit condominium in Broward county. And the pool looks absolutely amazing.

All the work was done at the price promised and ahead of time. I will definitely continue to use Coastline Pools for any future pool projects.
We also contracted coastline pools to maintain the beautiful new pool that they built for us. The maintenance contract was extremely fair and a better rate than what we were previously paying for a lesser company.

Working with coastline pools was an absolute breeze. The entire team from the office to the owner was always available for questions and made the resurfacing of my pool project very easy. They did an excellent job and was the best of the quotes I received for an incredible value that was on time as promised. I wouldn’t hesitate to use them again!

We have been using Coastline Pool Service for over 20 years. They do our weekly service, any needed repairs or part replacements as well as a complete re-do of Diamond Brite, tile etc. a few years back. The quality of their work is always superior and priced fairly. In addition they are always pleasant to work with which is a definite plus! I highly recommend them for anything pool related.

From start to finish, Steve and his company not only started the job on time but also finished a week ahead of schedule! The before and after pictures speak for themselves! Highly recommend Coastline!! And to update this review 4 years later, Coastline is still servicing my pool and has been completely responsive to any issues that have come up and never kept us from enjoying our outdoor life on the weekends!

Contracted for a complete pool refurbishment on our 40 year old pool with new coping, tile, diamond brite (R), and a new filter. Also had new deck replacement and a new screen enclosure installed with different contractors. Quality Work was expertly performed with real craftsmen who corrected the bad spots so this is a new pool again. Steve was wonderful to work with and very accommodating with the other contractors. Work performed when promised without delay. This was a major project - especially with three different contractors - that went very well. We are very pleased with the result. Top notch quality work at a fair price as quoted. What you want to find for a pool refurbishment. Highly recommended.

We interviewed several companies and were very happy our condo Board selected Coastline Pools. Steve was very professional, experienced and knowledgable about our pool renovation. He was readily available during the entire process and promptly addressed concerns. The Board and owners are delighted with the beautiful outcome, on time completion, and significant enhancement to our property. Many complements to Steve, the Work Crew and Office Staff!

Steve came out, gave a very reasonable estimate, recommended the best product. He also noted a repair that was needed. He was extremely honest. The job was done in less than 2 weeks, in time for our holiday party. Everyone commented on how great the pool looked. Any and every issue was addressed immediately. I would highly recommend them. They did such a great job, they are doing my weekly maintenance on my pool as well.

Steve and his team were very professional. They showed up when they said they would. Very easy to work with. I have recommended Coastline to a couple neighbors and they were happy as well.

We had three companies come out and give us estimates, Steve From Coastline really won us over. From his office manager Carmen to his foreman, everything was as expected and more. We are so happy with our new pool patio and deck. We highly, highly recommend them if you are remodeling your pool. Not only are they professional and efficient, but they make you feel like family. Coastline and All Star Pavers make an excellent team. They answered any questions and concerns that we came across during the remodeling of our pool quickly and gave us options on what to do. We are very, very pleased, thank you Coastline and All Star Pavers…