Appliance Repair reviews in Tampa, Florida

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Quickly fixed my refrigerator. 10/10

Ihor came today and quickly diagnosed and fixed my dryer. He was so nice and courteous and we greatly appreciate how quickly he responded. Will definitely use him again.

Ihor repaired my dryer quickly and professionally.
He is very responsible and pleasant to talk to.
Highly recommend!
Thank you so much.

Excellent work and wonderful experience and fantastic job!!

The team at Champs was friendly, professional, and did a fantastic job!

Fast, reliable, and professional—highly recommend Champs. Fantastic work!!

Champs Dryer Vent Cleaning made sure everything was in top condition – great job!

Great experience with Champs Dryer Vent Cleaning. The technician was on time, friendly, and did a thorough job cleaning my vents.

I called Champs Dryer Vent Cleaning when I noticed my dryer wasn’t working well. They arrived quickly and had my vents cleaned in no time. My dryer is drying clothes much faster now.

I’m sharing my experience with this company here for anyone interested—please be careful. When I requested their services, I was told that the inspection would cost $250, but that if I decided to proceed with the repairs through them, the inspection fee would be included in the total repair cost—just like many other companies I’ve worked with in the past. However, after I had them perform the repairs, they charged me $705 for the inspection. This really upset me because they never once mentioned that an inspection would cost $700; had I known that for sure, I certainly wouldn't have called them. Charging $700 for an inspection is ridiculous. You’re better off calling another company; they tend to be more professional, charge less, and don't walk all over their customers or charge whatever they feel like. I tried to speak with the owner because the receptionist—despite my reminding her that *she* was the one who had told me the fee was $250—claimed she couldn't do anything and that I would have to speak with the owner directly. It took him two weeks to finally get in touch with me. (He told me he was going to review our previous conversations, as he had them recorded.) Another week went by after that, and I had to keep hounding them because they never called me back. In the end, they decided they would not refund my money. I find their conduct to be highly unprofessional, and ultimately, it’s clear to me that they don't care about their customers. Be careful so that the same thing doesn't happen to you. (In the end, I paid $3,800 for the repairs plus another $705 for a single inspection.) It’s ridiculous—as I said, be careful.

dejo aca mi experiencia con esta compañia para los que esten interesados, tengan cuidado. cuando pedi el servicio me dijeron que la inspecion costaba 250 dolares pero que si decidia hacer la reparacion con ellos incluian la inspección en la reparacion. como muchas otras compañias con las que e trabajado antes. despues de que hice la reparacion con ellos me cobraron por la inspección $705 dolares (cosa que me molesto por que nunca me dijeron que eran 700 dolares por una inspección, si hubiera sabido con segiridad no los llamaba ridiculo cobrar por una inspección $700). mejor llamen otra compañia son mas profecionales y cobran menos y no pasan por encima del cliente ni cobran lo que se les antoja. trate de hablar con el dueño por que la secretaria apesar de que le dije que ella me habia dicho que eran 250 dolares no podia hacer nada. que tenia que hablar con el dueño. el cual duro dos semanas en contactarme. (me dijo que hiba revisar las conversaciones por que las tenia grabadas.) despues de eso paso otra semana y me toco seguir insistiendo por que nunca me devolvieron la llamada. a la final decidieron que no van a devolverme el dinero. me parece muy poco profecionales y a la final veo que no le importan los clientes. tengan cuidado que nos les pase lo mismo.
( a la final pague $3.800 por la reparacion mas $705 por una inspección.) riduculo, como digo tengan cuidado.

Now that I see these reviews, I'm not surprised. My ice machine has been down for over 6 months and I keep having to call them to get the warranty work done. Do not get an ice machine they have to service. Pathetic.

I am extremely disappointed with Coastline Cooling, LLC Tampa. When I contacted them to schedule a service for a True tabletop refrigerator at my ice cream store in South Tampa, they refused to dispatch a technician until I provided my credit card and allowed them to put a $300 hold on it. Additionally, they charge a 3% transaction fee on credit card payments. Our business typically pays by check to avoid these fees, but Coastline Cooling showed no flexibility in accommodating our payment preference. As a True authorized repair company, their lack of customer service and rigid policies are unacceptable. I do not recommend their services.

8/20/2024 Follow-up response.

Hi Nathan,

Thank you for your prompt response and for looking into this matter. I wanted to clarify that I did reach out via email on August 5th to schedule a call to discuss the issue further. In my email, I included all relevant correspondence from Coastline Cooling, LLC Tampa, along with a customer authorization form that requires a business credit card to complete the scheduling of the technician dispatch. However, I have not yet received any response to that email.

30 years being in the food and service industry, and I’ve never had an experience that I’ve had with coastline cooling between the incompetence and scheduling ordering of parts or sending the same tech out with knowledge of what he’s doing had to deal with kim to schedule appointments no knowledge of the situations ,she kept telling me the exact same thing , the Tech had an emergency and would come out tomorrow, which would be next week for them just to assess the situation and start all over again. Do not have this company Come do anything in your restaurant or business! Save the frustration and headache. This was through warranty so any company dealing with them should understand they will not fix the product/Equipment they say they can. As of this day, November 1, they were not able to complete neither work order and canceled without letting me know Other than that, Wesley tried his best and was very respectable and knowledgeable

Not ecolab associated

Bad do not keep thier promese

entered property without permission, billing issues, overpriced

Came out to service 2 pieces of equipment and charge me 2 trip charges. I'm sorry I did not read the reviews didn't realize it was only at 2.5 would never recommend this company to anyone. They are solely out to get your money nothing more.

This is the 1st time I ever used your products. I choose to use the Industrial degreaser WOW!!!! I have tried so many products to clean the bottom of my pans, baking soda, vinegar & dawn nothing!!! I will recommend this product to anyone & I will post it on facebook. I cannot believe how well it worked. Thanks Ecolab I Love you & can’t wait to try your mold products. I will be faithful to your products ❤️❤️❤️❤️❤️

in recent years their service has gone way, way downhill, I have been in the industry for over 30 years and by far they have now some of the worst customer service.

Great experience! He was able to help us same day with our emergency, was very kind and has more than affordable prices! Definitely would recommend to any restaurant owner in Tampa