Appliance Repair reviews in Tampa, Florida
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For the price, I will NEVER use this company. Terrible customer support, service was inaccurate, and untrustworthy.
A deposit to schedule AND diagnostics fees once they get out to the property. That alone is close to $175-$200.
The guy who came out diagnosed the dryer needed a new belt and cleaning of the dryer vent. He didn’t even look much into it or tested the unit.
I had the vents cleaned by separate company and replaced the belt and still having wet clothes… Sure they might be competent in other aspects but not for our issue. I’m now down $500+.
Scheduling was a nightmare. Either the lady working the phone has a hard time understanding what “no we are not available at so-so time” or she’s just ignoring what customers are saying. Repeated told her we are not available during the day. Her answer to that was they work based on time slots most efficient for their company. Customers availability is not any importance to them.
Additionally, they were caught lying about timing our service when we had text messages. That in itself made me furious.
A company with 4.9 questionable reviews should not be having these issues. I first reached out due to these reviews and was left with high bills, a broken dryer, and anger towards this company. I will take my money elsewhere. -
This is my second time calling Hartman, and they are great! Jason came out first thing the day after I called, and got everything up and running again. He showed me some comparison costs, and how to prevent needing a full (very expensive) replacement in the future. This team has great communication, is polite and offers great explanations on the work they do. Thanks!
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Jason was excellent at diagnosing my washer issue and quickly made the repairs. Hartman’s Appliance Repair will be my appliance repair service in the future!
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They were able to schedule me right away for the very next day, the repairman was kind and efficient he fixed the problem and even gave us tips to avoid having the problem occur again in the future. The price was fair and straightforward, no list of made up fees. I will absolutely be calling them again if any other appliances need attention.
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Jason did an amazing job fixing our dryer today. Fast, clean and professional. Will definitely use Hartman’s for any of our future needs!!
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My dryer was making an awful sound. I called and they got me an appointment for a tech to come out within a few hours. Jason was extremely professional and got the job done very quickly. He explained everything that was wrong , what needed repaired , even explained that the part that needed repaired comes in a lot so it was all going to be replaced. He went over the price before moving forward and had the part on hand! Will definitely be in touch if I have other appliance issues.
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Jason was very quick and explained everything to me so I could make a confident decision. Pricing was fair and reasonable. The lady who scheduled my appointment was also very kind and helpful. Customer service was friendly and trustworthy from start to finish. Will definitely use again.
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I would highly recommend Hartman’s Appliance Repair. I received fast and efficient service for my ice maker. Our technician, Shawn, was the best. Very thorough in diagnosing the issue as a water valve and then next day repair.
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Jason just completed the repair services needed and he did an absolutely outstanding job! He completed the task quickly and efficiently. He also cleaned up everything throughly. Excellent customer service and response time. I highly recommend Hartman's!!
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I called this company to figure out what was wrong with my refrigerator. Basically, I needed a new compressor. The service tech explained the problem well and provided excellent service. He also mentioned that his company did not perform compressor repairs. That would have been nice to know before I made the appointment since I had to pay a fee for him to determine what was wrong with the refrigerator. If I wanted to get the compressor repaired, I would’ve had to go to another company and probably paid another fee for the same analysis. I think they should’ve told me that they couldn’t do compressor repairs when I made the initial appointment.
I decided to buy a new refrigerator. -
Today I had Jason from Hartman’s Appliance Repair Service come to fix my washer. He arrived on time as promised and was extremely knowledgeable. He explained everything clearly, provided great guidance, and completed the job quickly. Plus, I was only charged the initial visit cost as quoted. Highly recommend their service!
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We have had Hartman's Appliance Repair out to repair both our washer and dryer. They were most recently able to fix our washer same day, had the replacement pump on hand. Aaron took the time to explain not only what was wrong with the washer, but also some tips and tricks to keep my elderly machines working top notch. Completely recommend.
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I had an issue with the original install of Whirlpool dryer from the delivery. I contacted Hartman’s Appliance Repair Service and they took care of obtaining the correct part and communicated everything with me from the time I set up an appointment. Their service tech Jason was prompt, very knowledgeable and clean throughout the whole process. A definite five star experience.
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I was very pleased with the dryer repair service with Hartman's Appliance Repair. The Technician (JASON) was Excellent. He was on time as promised, professional, courteous and knowledgeable. The repair and costs were clearly explained in detail.
Also my initial contact with the Office staff (Christy & Veronica) was excellent. I was scheduled quickly and at a time that was convenient for me. They provide excellent communication. I highly recommend Hartman's Appliance Repair Service and will call them for my future appliance repairs when needed. -
I recently had the pleasure of working with Jason for an appliance repair and I couldn’t be more impressed with his service from the moment he arrived. Jason was punctual, professional and courteous. He quickly diagnose the issue with my Appliance and explained everything clearly making sure I understood the problem and the steps he would take to fix it. What stood out most was Jason‘s attention to detail and commitment to quality. He came fully prepared with the necessary tools and parts and he worked efficiently without cutting corners. The repair was completed flawlessly and my Appliance has been running perfectly ever since. , and he worked efficiently without cutting corners. The repair was completed flawlessly and my appliance has been running perfectly ever since Jason also took the time to offer helpful maintenance tips to prevent further issues which I really appreciate it. It is clear. He takes pride in his work and genuinely cares about his customers. If you’re looking for a reliable knowledgeable and friendly technician I highly recommend Jason he made what could’ve been a stressful situation. Completely hassle Free! thank you Jason!
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Hartman’s Service Technician, Aaron, was personable and professional. When he completed the diagnostic check, he explained and showed me why the washing machine wasn’t working correctly. He ordered the parts and was back in two days to complete the work to my satisfaction. I highly recommend them!
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Efficient and professional.! Pricing is reasonable and they did not try to sell me products or repairs I did not need! Arrived at scheduled time! Will be a repeat customer for any appliance repairs in the future!
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we have used this service twice and we would definitely use them again. They are professional and come within the time frame they give you. The work is good and they answer all your questions clearly
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I have used Appliance Repair Specialists for over 20 years both personally and through my business. They have always provided excellent service and communication with excellent results in my repairs!! One call and I know it is handled! I recommend highly!!
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Quick and efficient. Reliable service. Dryer heating unit went out and they repaired within 24 hours of contacting. Would use again!
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I had a problem with my washing machine and in less than 12 hours they were already at my house, diagnosing the problem. They had to order some parts and in three days My washing machine was back and working. Barely had enough time to fill the laundry basket again. :) I will use them again.