HVAC reviews in Tampa, Florida

My Kenmore dishwasher was malfunctioning. It
The technician, Artez N. came out the next day and tried to troubleshoot it. He was unable to resolve the problem, but because there were no error codes, he said it must be working properly and said I needed to turn my hot water heat up. It was already at 120 F, so I turned it up to 130 F and still the problem persists.

Service Tech was knowledgeable, organized and efficient in locating the problem (appliance repair) and providing options to resolve it.

I don’t know why this was filed under heating and air conditioning. It was an appliance repair.
This is the 3rd service technician to look at this issue. The other 2 were from different repair companies, not associated with Sears. Their fix was to state the ice maker works slow and makes noise. No problem.
This is the only time we have had someone who is qualified and knowledgeable to be a repair technician.
We explained the ice maker was slow and noisy. With a few movements, the technician was able to re-create the same noise and told the ice maker motor was going out. Thus, the result was not only the laboring noise, but low production of ice.
Makes total sense. A new ice maker later, issue solved.
Thanks you Sears for still having trained and qualified technicians. We must admit, we miss the Sears store and products the store represented.

Easy scheduling and technician arrived promptly. Diagnosed the issue and provided options. Advised me to reach out to manufacturer regarding extended warranty, which I did and I ended up with a repair from the manufacturer at no cost. Thank you!

Andry was excellent and was able to quickly diagnose the issue with our washer.

Service tech was very nice.
After paying almost $500 ice maker worked for less than a day and made only half bucket of ice.

I waited almost 2 months to get service on my range; appointments were cancelled at last minute 2 times. Frustrating!
But James did a great job today! He was efficient and cleaned up everything when finished. Thank you, James!

Trouble shot the issue and gave us his card. In case there's a secondary issue related to the original problem. polite and cleaned up after himself.

He was pleasant enough. Seemed defensive when pressed for info why part not available. So, unable to repair.
Not his fault.
Perhaps I could have avoided the cost if there were an actual person to speak with when scheduling appointment. Can't give/get info needed.

Freddie did a great job! He was on time annd explained all the options.

Rob di an excellent job. Was very courteous, professional, and knowledgeable.
Will definitely use again.

The tech came out and did nothing to fix our freezer he instead broke the ice maker at the top of the unit and told me that they would have to research the parts and then order them and someone will contact us to come out and fix it. We waited 2 weeks and no call so I called the warranty place again and they told me he closed the claim so they would need to open another claim to have someone come out and diagnose it (again!). Very disappointed and upset that it's been a month with a broken freezer and no ice maker! And now we will have to take off another whole day just to get another diagnosis!

My technician communicated with me and kept me posted about his ETA from the very beginning. I really appreciated that as my time is valuable. He was kind, courteous, and professional. Thank you

I needed a LG fridge repair and Efrain was very helpful and knowledgeable and helped fixed my fridge quick and easy

The process of making the appointment was very difficult and frustrating. The "AI" experience was infuriating and I will do anything to avoid interacting with your "AI" again. I was left on hold, and felt ignored and disrespected. Removing humans from customer service is a huge mistake. It's cold and condescending.

Jaime was amazing and very professional when completing my refrigerator repair. I would definitely recommend him.

Efrain is awesome so helpful and knowledgeable. Highly recommend him and Sears home services.

Prompt and professional service for a washing machine. Thank you Sears Appliance Repair and American Home Shield!! Shout out to Norm and Jim for fixing the problems with a smile!

Made service call and was out next day to fix ice maker. Hopefully it will continue to work if not will make another appointment. Great work.

Did repair for clogged lint inside all in one Samsung washer dryer. Did what he could and advised me to get Samsung repair person. Was timely, professional.

ZRichard was outstanding and greatly helpful. His assignments should be reduced so he can keep up with appointments. He should be given enough time to do his job. He is a good man, dedicated and professional. KUDOS!