HVAC reviews in Tampa, Florida

UPDATE!!! So I’m changing my last rating because a few people from the company listened and they made it right. I’m happy to have been heard. Thank you Denis, Edgar and Melanie for all you did I really appreciate everything you did for me.

They worked on a freeon leak on my AC that is only 5 years old. They fixed what they thought the problem was and then put a dye in it and was going to come back the next week to check it. I paid $2500.00 for that I was shocked! I kept saying wow it’s only 5 years old. He said well, they don’t make them like they used to. Before that it seemed every year there was an expensive cost every time they looked at it. I had to add blue lights in the system to prevent bacteria growth or something which cost a crazy amount. Anyway I never heard back from them for a couple of weeks so I then had to call them back and they came back to check what they had done September 1st. The house wouldn’t cool below 78 to 80. On Sept 13 The dye showed ANOTHER leak in freeon. He fixed that and then it cost me another $1000.00 (this was eventually refunded) just in labor as the part was under warranty. So now on my 5 year old AC it has cost me $3500.00 to fix it just this month. The guy said oh he could take $50 off when I freaked out on the $3500.00 cost in the same month on a relatively new machine. I feel a bit like I was taken advantage of. Maybe that’s what it costs to have AC. my old previous machine was twenty two years old and hardly ever failed. I was sent an incorrect invoice because the IPad he had wouldn’t work. It was for 1029.00 so they forgot to take off the whopping 50.00 ugh. So I called to pay and they said someone would call me for payment. I waited two more days then called them back so I could pay them. Now waiting for yet another invoice with the correct amount on it.

Subject: Dishonest pricing and unprofessional service

"I booked a $49.00 cleaning and inspection, but the experience was a disaster. The technician, Tomeck K., arrived and immediately tried to reschedule because he 'started at 7 am' and it was a 'long day.' I had to push just to get him to do a basic visual inspection.

After a brief look, he claimed I needed a new thermostat line for $1,589.07 and insisted it was a two-person job. When I refused, he magically dropped the price to $600. His attitude became irritated and obnoxious when I declined again. I paid $29 just to get him off my property.

The kicker: I went to the store, bought a $4.99 fuse, and replaced it myself. The system works perfectly now. This company seems to prioritize overcharging and high-pressure sales over honest repairs. Based on other reviews, this appears to be a pattern. Avoid at all costs."

Jameson was extra great! On time. Great service! Already passed on his name to others. Most knowledgeable tech around

Justin is a professional and very knowlegeable in his trade. He always explained to me what he is working on. Last but not least, he is an amiable, respectful guy. I will always hsve him in mind as I enjoy my new HVAC through the years. ABC is lucky to have him. Adrian A.

Our technician, Robert Johnson, was fantastic! I called at 6:40 pm, and by 9:15 pm he had already arrived to fix our AC after hours. Robert was professional, polite, and efficient, and we couldn’t be happier with the service. I’m so grateful for his quick response and willingness to help. I would highly recommend Robert and this company to anyone in need of reliable service.

Robert J did an awesome job, our heater was not working and found out that there is no heat pump. He gave us tips on how to set it to emergency heater and suggested to upgrade the heating elements with a decent price. He also offered the maintenance, when we decide to do it I will be requesting Robert Johnson again. He’s a very nice guy.

Sales person came to house to provide quote on small plumbing project. Signed agreement and gave a 20% deposit. Scheduled the install later in the afternoon on Tuesday.

Dispatch called and said they could not find anyone to come that afternoon. They promised to have someone there the following day and would call in the morning to confirm a time.

At 1:00pm on Wednesday, dispatch called again and said they were short plumbers and would have to push the installation to Thursday, but someone would be there first thing on Thursday morning. I let them know they needed to be complete by 2:00pm.

Plumber called at 12:15pm Thursday and said they would be there by 1:15pm. When he arrived, he said sales person was incorrect, even tho salesperson had sent photos to his “supervisor”, and this would require addition costs.

ADDITIONAL COSTS MEANT INCREASE FROM $700.00 to $2400.00.

Unsure why he thought he could get away with this even tho I signed a contract and provided a deposit.

I asked him to leave, and called a separate plumbing company. They completed the job for $950.00. Much less than Super Heat & Air/ABC.

Don’t get caught with their bait and switch. Find another plumber.

Terrible customer service. My partner and I called in to request service. We originally had a confirmation and a time for our service rep to show. After thirty minutes of our original time we called in and spoke to an associate named, Abe and was extremely unprofessional on the phone. Explaining why our appointment was cancelled but we had no notification and was giving us attitude, saying at one point “It is what it is.” After begging to get an appointment he finally scheduled someone to come out later that day. Once our tech came he quoted us multiple things wrong which racked up to be over $4,000 worth of repairs. We called the next day for a second opinion and the tech stated all it needed was a rewiring and that the system was in great condition and the previous quote was excessive. Our bill was $190 for this simple request. I would not recommend this company due to the mentioned above scenario.

AJ came out to the house to do some work on my A/C unit to finish up the initial install. He explained the work he was going to do, showed me what the job entailed, and completed the job in the time he said he would as well as leaving the early clean and just like he found it. The job was completed properly and definitely to my satisfaction. I would highly recommend!

Robert J. came out to the property for a maintance AC & heating inspection. He was very professional, friendly, thorough and detailed with his findings. I have a gas heating system which I have never had before so he gave me knowledgeable information for use & future use. Thank you so much Robert J.

Robert was fabulous in how he helped us with our ac unit that was total shut off for some reason. He took time and going through the whole system and making sure everything worked. He answered all my questions and took time in explaining more about the unit and how it can be made more efficient. I highly recommended Super heat and Air for all heat and AC related issues.

Robert was amazing. Very helpful and nice. My AC works great now and he came out within an hour of me calling for the service.

After spending $10,000 with super heat and air I have been left with a non permitted 2 ton ac unit after the first replacement unit they installed failed.
And had water leaking out of my duckwork onto my wooden floors.
And now they're on the run.

I had a great experience with Abe Gebre 11/12. He was meticulous in upgrading my air conditioner and explained the process fully including educating me on the filter. His personality was very respectful and I hope he will be able to service me with future issues with my air conditioner.

I had another great tech, Felix this afternoon 11/13. He made sure all the parts were working and I was able to turn on and off the air conditioner. He was very personalble and kind Thanks for the quick TAT. I LOVE ABC. ❤️

To preface, Liz came by on 12/10/25 switched out my breaker and did a great job. She was 5 stars.

The rest of this review is to cover the lack of transparency in financing, warranty, and specs on the job.

Now into the real review: PLEASE DO NOT USE THIS COMPANY

Warranty:

Jameson specifically told me at signing that warranty covers "all costs" on the machine during its entire life, which is not accurate.

Today, I received clarification that the warranty covered 10-years, which is not full-service life. In addition, it only includes a 1-year of labor.

Specs:

No specifications on the products installed were present on the invoice and were provided to me over two weeks after the fact.

Total cost of project on a 3/3.5 split was $10,500, which seems overpriced considering the service and lack of clarity received. If you're looking for good value, it's not with this company.

Financing:

Despite being told initially different terms of financing, I received a rate that was far too high. When I requested that Super Heat discuss with the service finance company (as the financing company would only discuss modification of terms with the dealer). Jameson pushed it to a "general manager" to "assist",

This was clearly a delay tactic by Super to try and exceed the 3-day window on cancellation of the financing contract, which would have locked me into unfavorable terms. I was only contacted after cancellation to make payment.

Final conclusion:

I am disappointed with the tactics regarding sale and financing, and lack of clarity on the warranty and specs on the contract.

I would not recommend this company to anyone else; trust has been severely damaged. I hope everyone takes time to read.

Bryant:

I have sent you an email and tried to call, no response, and your mailbox is full so I can't leave voicemail. I see no indication that the system warranty has been registered with the manufacturer. When I asked for proof of warranty and confirmation of manufacturer registration, I received an editable pdf with again, not any detailed terms of the warranty.

Permitting has scheduled me multiple times where the county has not shown up at appropriately scheduled times. When I had a Super Heat rep come by for virtual inspection, their pictures were insufficient and failed inspection. When I had my latest appointment scheduled 12/24/25, no one showed up at all.

Tomek was outstanding! Very knowledgeable and professional. He resolved my air conditioning issue very quickly and even pointed out a few other things with our plenum that I was not aware of. I highly recommend Super Plumbing Heat and Air.

Super ABC has given us great service for repair of recent install. The HVAC install had a slow leak that occurred over the summer and was difficult to find. These things happen. however Edgar and his team were able to diagnose it and solve the issue. What was most notable were the tenacity of their investigation, the clear explanation of what needed to be done with the nuances of the situation. Edgar who I believe is the manager was on site all 3 times, the last to be sure everything worked appropriately. Very friendly and respectful. Happy to see the new companys service is excellent

⭐⭐⭐⭐⭐
I had an excellent experience with Super ABC Heating and Air. The technicians, Eduardo A. and Denis S., were professional, courteous, and very knowledgeable. They arrived on time, quickly diagnosed my heating problem, and explained everything clearly before making the repair. The work was done efficiently, and they left the area clean and organized. My heat is working perfectly now, and I truly appreciate the great service. I highly recommend Super ABC Heating and Air, especially Eduardo and Denis S., for anyone needing reliable and honest HVAC service.

I had a great experience with Super Heat and Air today. Victor Medina came out and spent all day fixing the issue and got my system working perfectly. I really appreciate his time and effort and he was very friendly as well. I would recommend him and this company.

Rodney Hicks was the conscientious service technician who came out to clean and inspect my a/c unit. Rodney is an impressive young man – knowledgeable, professional and very accommodating while answering the myriad of questions I had. He methodically went about his responsibilities, taking pictures and explaining the many test results run on the unit. We couldn’t have been more pleased with Rodney and his visit. All the documentation and pictures Rodney took while here were provided at the end of the visit!
We’ve been using Gulf Coast Air Systems since 2010 and have always been impressed with the service techs that visit. I strongly recommend Gulf Coast Air to anyone in need of a/c cleaning, maintenance or installation!

Gulf Coast Air is the epitome of professionalism! From scheduling the visit, confirming your upcoming appointment to the technician actually showing up when they are supposed to!
Gabe our tech is very thorough, friendly and knowledgeable. Walking you through what he has done and what he recommends!