Plumbing reviews in Tampa, Florida

Excellent service by a skilled installer. It was a complicated water heater swap-out, but the technician got it done with no issues.

I had a leak between my garage and the wall of the house. It was extremely difficult to locate.
Grable Plumbing worked until they found it.
This company is highly recommended! And the
Owner is excellent in making sure the customer
Is greatly satisfied!

Chris Vasquez and Grable Plumbing & Air were great: nice, helpful, informative, and considerate. The quality of work was top notch, which is why we chose them again.

Patrick was fantastic!!!! The price was fair. I had to replace a garbage disposal and the back part of the toilet. He was friendly and explained each step of what was wrong (even showed me a piece someone else had put in upside down previously, which is probably why the toilet was leaking to begin with). He also screwed in/installed my new toilet seat as a courtesy.

David did an outstanding job replacing our hot water and ensuring it meets county code - which our older one did not. He communicated with us very effectively and is an excellent representative for Grable Plumbing & Air.

Extremely poor communication and follow-through.

Grable Plumbing & Air quoted and scheduled a job to replace a PVC water line at our community dock. After approving the quote, the technician arrived and then realized he needed a jon boat or floating platform. We were told they’d reschedule.

Weeks turned into months with little to no communication. Each time we followed up, we were given vague assurances that the job would still be done. Eventually, after multiple calls and no returned messages, a manager told us Grable “does not do this type of work” and would not proceed — with no empathy and no accountability. This was after Grable had:
-Quoted the work
-Scheduled the job
-Provided insurance documentation
-Sent us an invoice
Backing out months later caused delays and inconvenience for multiple dock owners who had other projects dependent on this work.

If your project involves anything even slightly outside a standard residential job, confirm capabilities in writing before moving forward.

Great experience- they were professional and up front about the cost before starting the work. My faucet was installed quickly and looks great.

Raheim did a wonderful job. He took his time to do multi point A/C inspection and provided feedback. He also did inside and outdoor unit cleaning. Suggested few things. Overall a great technician.

Easy to schedule, a call prior to arrival with ETA and they arrived on time! David was very knowledgeable about our tankless water heater- he was here to do the annual service. He also very quickly diagnosed a water pressure issue (less than 3 min). I’d absolutely recommend them and use them again for plumbing.

This was our first time using Grable Plumbing, and we had a great experience. They installed a new hot water heater at our Tampa home. Mike was the plumber who handled the job, and he was very personable and professional. He arrived when he said he would, which we really appreciated. Mike was neat and organized throughout the installation. He took the time to explain what he was doing and answered our questions clearly. His communication was excellent from start to finish. We would definitely use Grable Plumbing again and recommend them to others.

Charged me and took payment for a $129 for AC diagnostic on Sunday for 6-10p slot. No call, no show, no follow up after I called several times, no refund.

Very happy with the service from Frank Gay Services. Their representatives, Jack and Tristan, were pleasant, knowledgeable, competent and hardworking. They completed all of our projects and explained everything thoroughly. I will be using Frank Gay Services again in the future as needs arises. Thank you very much!

Called and had them out within 3hours on a Saturday! Gentleman (bertin) showed up very polite and diagnosed our non working ac with a failed part. Easy payment and he came with a loaded truck to the repair took maybe max 1/2 an hour. He was very polite and informed us the job was done and everything was checked and up and running. House started cooling off immediately!

Really sorry to report that I am sitting in the heat only two weeks after a new AC system was installed. So disappointed.

7/15/2023 So happy to report that Brook saw that, the thermostat installed with my new AC system, did not suit my purposes. Instead he installed a much simpler thermostat to use and more suited to my needs. So happy that he listened to me. No one likes to complain, at least I don't. We all work hard.

Victor was great! He was personable, efficient, and professional. His customer service completely rectified the scheduling snafu we experienced with Frank Gay.

Will continue to use Frank Gay. Ignore the whiners that they had to pay more because Frank Gay said this or that. WELL, maybe if those people hadn't waited until things got WORSE to call someone they wouldn't have had to pay more than they planned on.

We called Frank Gay for our AC, and then got the electrical side out to figure out what was wrong with our bathroom outlets. After Mister Sparky told us they wouldn't even attempt a service without charging nearly $400 to open up the box to "look at it". we were discouraged because we've used them for years now...not anymore. We now will be contacting Frank Gay for all our needs. Trent came out, and ran a few simple tests, and when it boiled down to it. He knew exactly where the problem lies and we found out that our 33 year old house needs new wiring for our bathrooms...where mister Sparky wouldn't even bother to TRY without charging an arm and a leg, Frank Gay stepped up. Where mister Sparky said we needed the whole house and it was going to run in the 10s of thousands, Frank Gay said it's completely unnecessary to do all that when everything else in the house is working fine, it's just the neutral line to the back bathrooms that's gone bad.

Thank you Frank Gay for giving us an answer others wanted to SAP our emergency funds for. You all have new clients in us, and my mother and best friend are ready to contact for services! And one of those individuals is EXTREMELY particular about who they hire. The fact you got their trust! That's saying something in my book!!!

14/10 HIGHLY RECOMMENDED

I was very pleased! Mo Ward was very professional. He explained everything he was going to do and what we needed to add very thoroughly. He was on time, and I really like that!

Today 2-2-24, Mr Soto came to my house to fix un issue with AC. I am very happy with his service. He is very knowledgeable and pleasant. He installed the part and service the unit. Also recommended basic maintenance tips for the AC unit and suggested to install UV light in future to prevent same issue. I will happily recommend him. Thank you.

We have used this company for several things, AC, water heater, electric and even have a service contract with them. We have proceeded with several recommendations they have made as well.

We bought our home in May of this year, called this company for an evaluation of our current water heater and was recommended to replace it. I wanted to do a tankless water heater, but the technician convinced us on going with an Essency Water Heater. He informed us that they have a lifetime warranty that can be transferred to someone if we were to sell in the future and that he has installed several of these and they have not had any issues.

Well, that hasn’t been the case for us. We haven’t even had this machine for a year and this is the 2nd time we have needed a tech to come out.
Our cost was near 8 thousand for the installation of this Essency water heater and water filtration when we got this installed. We had an issue with it a 2 months after installation and they had to get a new part. We called the manufacturer and they informed us that the warranty covered the service fee for them to come out and fix it. Then when we informed the technician of this, that’s when they waived the fee the first time.
Now when we call to have someone come look at it because it isn’t working…AGAIN… we are told initially that they cannot get anyone out today, then are told that they can but it would cost a $129.00 upfront / non refundable fee. When we explained that we didn’t feel that should be a valid charge because we have a lifetime warranty and it was installed this year, and on top of that we just had another issue that was repaired recently for the same water heater. So we were placed on hold and then told that she cannot reach her supervisor, but that the fee is not able to be waived. When we asked when the supervisor would return, she told us she didn’t know. So we opted to not schedule until we can speak with him. Then she proceeded to ask if we had any electrical issues because the second service fee gets waived if we have two things evaluated the same day. Honestly at this point it seems like they are just salesmen. What good is the warranty if we have to pay every few months for a service fee.

So here we are, without hot water, with an infant a few days before Christmas, wishing we had just went with tankless and different company from the start.

They got out here fast (same day offered but I couldn't get there) Lucas came out, checked out the system and was honest with his assessment and gave options and prices on the spot for everything. Definitely working with them again.

Keith Robinson gave 150% in identifying the source of my clogged sink and repairing it! He arrived at my home at 4:00PM and kept working until 7:30PM until the issue was resolved. That involved climbing on my roof and clearing my underground pipes through to the street! I will absolutely call Keith again and tell my sister we've found THE plumber!