Garage Door Supplier reviews across the US

4.7 based on 1451 reviews Back to the listing
    5

    I called and they were able to come the next day. The tech showed up promptly, was very nice, and fixed our garage door. The trim was broken too. And he advised me how to bring a piece to their office and they could sell it to me so I could install it myself and save some money. They billed my credit card on file which is convenient. The whole experience was great.

    5

    We had IDC Automatic Garage Door come to our house on two separate occasions when our garage door was accidentally hit by one of our cars. The tech was able to bend the door parts back into place, get it back on track, and reattach the bolts holding the track in place. It works great now!

    5

    Same day service, fixed the problem quickly, very nice service person. Great experience.

    5

    Not only was the install team efficient and professionals, we also needed service about a month after. We called stressed and unsure what to do. From the person who answered that initial call and scheduled the appointment to the tech who came out to not only fix the issue, but explain what had happened, we had a great experience!

    5

    Lonny was very efficient and helpful and came out to replace a broken spring same day. Above and beyond!

    5

    Really impressed with our service technician Boyd - very professional and personable!!

    5

    Very friendly and on time. Chaston was super professional and helpful.

    5

    Adam was very knowledgeable, polite, and a pleasure wit h whom to work.

    5

    Had an excellent service from Mike, He came in and fixed our garage in 25 minutes and patiently answered all of our questions!

    He was awesome

    5

    The team at IDC Automatic does a great job - every time. I've had them to out service a few different garage doors over the years, and their recommendations are always thoughtful and practical. We recently had them replace an old door and opener with a new setup, including a wall mount opener and a door track height lift. They did an excellent job. They aren't the cheapest, but they are reasonably priced, punctual, professional, and trustworthy.

    5

    Rapid and quality service! Great communication of the issue and what and why to fix!

    5

    Ryan did an excellent job very knowledgeable and did a great job at explaining what he was doing.

    5

    Customer service was wonderful from the bidding, to ordering and install man Lonny s was great.

    5

    Lonnie was the 1st tech out to view my request for a new or replacement garage door opener. He was SO GREAT! Courteous, professional, and just went above and beyond of what was required! I accidentally dislodged my sensor, and my door wasn't working, so Chad was sent to check the problem, and fix it. Chad was also great to have to diagnose, and fix the issue. Lonnie and Chad were fast, extremely nice, professional, and willing to do extra things like put in nails in my very old, worn, rubber on the door, as well as ripping out what couldn't be nailed down, so that it wasn't flapping in the wind! The pricing seemed reasonable. I'd recommend IDC to anyone who needs an install or repair of a garage door!

    5

    Mike was very professional and helpful. He was very efficient; easy to work with.

    5

    Excellent customer service from the start. The scheduler was knowledgeable and took the time to answer all my questions before scheduling. Lonny, my technician arrived promptly and delivered excellent service. He was efficient, experienced, friendly, and respectful. Customer service is priority throughout the entire process within the company and will call them with future needs. Very happy with my service! Thank you!

    5

    IDC has been our preferred garage door company for 25 years due to its prompt, courteous and very professional service, as well as fair and reasonable prices.

    4

    IDC had installed our garage doors and requested for service and also installed 2nd garage door opener. They were able to schedule the same week to do both maintenance and installation. They made a mistake in adjusting tolerance and came the very next business day to fix it.

    Rating 4 stars as weekend services if needed is quoted very high (was quoted $540 for a weekend visit) and received no call back after giving details to their call center.

    Overall good place to consider when not in a hurry and when not needing emergency services.

    5

    Adam was very prompt, purposeful, and professional. The work completed was timely and appreciated.

    5

    Mike was very respectful and did a fantastic job. Very quick and efficient.

    5

    Chad Olson demonstrated exceptional speed, efficiency, and expertise in repairing a damaged garage bay door at one of my facilities. The repair was completed swiftly, and the door now functions flawlessly. I highly value the professionalism and exceptional quality of work exhibited by this company. I highly recommend them for any garage door repairs.