Constraction reviews in Columbus, Georgia
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Fast, friendly and knowledgeable service. Good store of pool hot tub supplies as of 10/30/2021
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If you don't need it, they don't try and sell you it. Good customer service! Friendly atmosphere. Prices seem high though
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I only give it one star because they never have what you need. They always have to order it and then you are left waiting. Not to mention the fact that they are way overpriced
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Extremely friendly service very knowledgeable had my pool up and running in about three days
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We've always gotten great service. I only wish their floor merchandise prices were a little lower.
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Our Experience at Aquaris. Pools was Great !!! And. Friendly😀 and each Item we Looked. Was Beautiful !!! & Staff Very knowledgeable on a Variety of Products!!!
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Ms Logan know s, what you need, very good service!!
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ZERO Integrity. Can't rate their work because they won't do any. They do call occasionally to say they'll be here tomorrow. Tommorow has yet to come.
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Pool construction and quality was good, but trying to get them to come back and fix an issue has been a nightmare after calling the owner and manager several times over a few months. After several promises they have yet to show up and fix the coping
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Always very professional and attentive. Highly recommended
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Very good customer service and help with all my questions
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I called to ask some questions about pool covers. The lady that answered the phone gave me a lot of options and price ranges. She was very knowledgeable
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They have all the pool supplies you would need and at a creeper price than you would get from the big box stores. My go to for salt. They will even do service calls.
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DO NOT LET THIS COMPANY NEAR YOUR PROPERTY. I LIVE IN GREEN ISLAND AND HAD THEM CLEAN THE POOL WHILE THEY HAD MY POLARIS ( 3 MONTHS) BY THE WAY STILL HAVENT GOT IT BACK. FOUND OUT THEY WERE NOT CLEANING THE FILTER AT ALL WHICH CAUSED THE MOTOR TO BURN UP. WAS TOLD THE ( CLEANERS MANAGER) WOULD CALL AND WORK EVERYTHING OUT WITH THE BILL. NEVER CALLED ... BUT THEY DID SEND ME TO COLLECTIONS. CONFRONTED THEM ABOUT THAT IN PERSON AND THE MANAGER TOLD ME IT WAS MY FAULT BECAUSE I DIDN'T HAVE ENOUGH WATER PRESSURE FOR THEM TO CLEAN THE FILTER OR PROVIDE A PRESSURE WASHER FOR THEM TO USE. ANY WAY...ABSOLUTELY THE WORST CUSTOMER SERVICE EXPERIENCE I HAVE EVER HAD. THANKS AQUARIUS POOLS..YALL MAY HAVE BEEN AROUND FOR A WHILE BUT THEIR ARE MUCH BETTER COMPANIES OUT THERE THAT WILL TAKE CARE OF THIER CLIENTS!!!!!!
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Columbus has had many pool places over the years. Almost all of them have gone out of business. There are some new pool places now but I believe that Aquarius is now the oldest and the best. We now use them for all our swimming pool needs.
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Thanks to Brian and the gang at Aquarius for the timely, personal service when my client home seller needed a fast pool inspection. Time is so important in the real estate business! Brian made it happen!
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Went back to the best there is for my pool service. Due to circumstances work order set in place for this coming week with Brian. We know and expect exceptional service from Aquarius.
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I would not recommend this pool company to anyone. Horrible customer service. It’s all about quantity over quality with these folks. They don’t care to make their customer happy as long as they get their money. There is a major communication deficit going on between the owner, office staff, and workers. We have the owner ample time to make our unfortunate situation correct and he never contacted us.
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First, understand there are two companies by the name Aquarius pools. One is Aquarius construction, which has nothing to do with the pool maintenance guy, Joe, proprietor of Aquarius pools LLC. This review is about the maintenance guy, Aquarius pools LLC, and I suspect the other one star reviews are also about him.
Word of advice: Run away while you can. Dishonest, untrustworthy, and even worse, completely incompetent! Did little work and used very little chemicals maintaining our pool, which was left a complete disaster! (We are out $$$ trying to reverse the damage he caused to our pool!). Also, on his first visit, he left our pool equipment in backwash mode, so when the pump turned on automatically at night, our pool drained 2', and below the skimmer level, by morning.
Gave him a second chance; BIG mistake. Within a month and a half, he turned our beautiful blue Clearwater pool ( that we completely remodeled one year before ) into a slimy, green unhealthy pool, and refused to return our gate key after firing him unless we paid him cash for doing it!!!
Second word of advice: he was referred by Home Advisor, which leads consumers to believe they are referring qualified individuals, but apparently does absolutely NOTHING to screen or investigate the companies they refer. Worse, they do very little, if anything, to protect consumers after they've been notified of an issue, and will keep referring those bad companies until they accumulate a large number of complaints. No real difference between them and craigslist, so do a thorough background check before hiring anyone through Home Advisor! Personally, I will not trust them again, and doubt I will ever use them in the future. -
When they have delays, the owner is very rude about it and shows absolutely no concern for the customer. His attitude is basically it is what it is so deal with it.The owner does not care at all about the customer once they get your money. The actual workers that they have work on your pool are very good, though.
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We purchase our pool supplies through them and have had their pool cleaning service for a bit now. The cleaners are great and worked hard to get our pool summer ready! Highly recommend them!