Constraction reviews in Columbus, Georgia

The ServPro Techinician Janothan was very professional with the restoration of my mother's home after a water leak. He made sure that I understood everything that was taking place and kept me up to date each day of the process. The restoration took 3 days for the team to complete and Jonathan gave me an update on the progress each day. Once the work was complete, he made sure that we were satisfied.
Thank you so much for your hard work and professionalism.

Had some mold under the kitchen sink. We tried to work on it ourselves but ultimately needed some professionals to finish it up. For the price we paid, I wish there was more time and detail spent on the clean-up. When Jason came to pick up the equipment he did get under there and did some more, I appreciated that.
All in all I guess I expected a little more for the price we paid. I'm not sure what I expected, just more for the money.
The staff was very nice, prompt and courteous, I will not take that from them.

I had a large amount of dog hair caught in my air ducts, just making my house smell strongly of dogs. Jason and Amarie arrived within 24 hours of me calling and got right to work. They did an excellent job cleaning, and were very professional. I would recommend them to anyone who needs their air ducts cleaned.

SERVPRO went above and beyond in restoring my home after it was vandalized while I was out of town. I was completely at the mercy of the company during the renovation process, and they delivered in every way. They fully renovated my cabinets, replaced all the tile in the kitchen, rebuilt the fireplace, repaired the internal walls, and even addressed the subflooring. The work was extensive, and they handled it all with incredible professionalism and timeliness.

The only delays I experienced were due to insurance—not SERVPRO. Preston Britt was my main point of contact, and he was phenomenal. He stayed in constant communication as each phase of the project was initiated and completed. His professionalism and calm demeanor helped me manage an incredibly stressful situation.

I highly recommend SERVPRO to anyone in need of restoration services. Their workmanship, communication, and care were exceptional from start to finish.

I have received very professional help from SEVPRO. The technicians are very good and knowledgeable at what they do.
Demetrius, Jason and Logan are top notch.
Mike Ware

Ashley & Amarie were our service workers from ServPro. They were very pleasant & professional. Ashley is very knowledgeable & thorough and did not mind answering questions or explaining anything. Her work was clean & intentional & I didn’t feel like she was blowing me off or doing the job for the sake of getting it done. If we ever needed work done again, I’d request her.

Hagan and his packers Melissa and Ayanna were great. Jonathan and his entire team were excellent. Jonathan did a good job keeping me in the loop
and came by my house every day to check the progress. Ashley at the Servpro Columbus Office helped me with any questions I had. The entire Servpro of Columbus team will be my first choice if I ever need their services again.

Alan and his team have been respectful, kind and absolute professionals. They have gone above and beyond to make sure our experience has been positive. Alan has communicated with me regularly and I look forward to his updates because I know his team is getting the work done!

Ashley O from Servpro came out to do an evaluation of my water damage in my house. She was very professional and efficient doing her work. She also already had a plan going on how she would fix my issue which is great in my opinion. It was definitely a great initial experience and I would absolutely recommend Ashley and Servpro to anyone needing their services.

Ashley, Jason, & Rex are amazing at what they do. They were here the day I called my insurance company & have been back everyday since to ensure the house was dry & taken care of. Made the liaison between me & my insurance company easy! They have eliminated 95% of the stress that I had. Thank you on a job well done!

True professionals with genuine concern to make sure my water damage will be taken care of. Also explained how the damage will be handled. Great service so far from Rex and Ashley O. There is few more steps before all will be completed but so far excellent service
Thank you Serv Pro and your awesome team

Joshua and Joseph did an outstanding job and explained all equipment use while left in my home. They explained the daily monitoring visits and what they look for. They were very helpful and friendly.

Very professional, knowledgeable, and polite. Answered all my questions when asked, with no hesitation. Would recommend Jason Cole and Josh Hartman to any of my friends for the first part of remediation our house.

These folks were hired for us by our insurance company and I know why. Extremely prompt, professional, courteous, and friendly. Preston Britt was the project manager for most of the work and I found his professionalism exemplary. From the start where the flooring was removed to the walk through and explanation of the 5 year warranty Preston did his job with professionalism and friendliness. I’d do business with them again and recommend them to my friends and family.

Ashley and Josh did an amazing job when they arrived this morning do to our house flooding lastnight. They explain the entire the whole process to us due to the fact this was our first time experiencing this matter. These two workers does an awesome job for your company

From the beginning it was a wonderful experience Sam and Jeremy was great. The drying process was done, but when it came to the construction part, it was horrible. The young lady that handled the calls was not attentive. They sent ppl out to cut up some of the flooring to get to the damage part, after the machines were picked up, I never heard from anyone again. Was given several numbers for construction workers, I guess in their contract to finish flooring, calls were never returned. I called the young lady, that handle the calls, I needed to know what to do, I had a damaged floor with hot water heater on top of it, she was supposed to find out what was my next steps, and of course I had to call her back a couple of days later. Here it is a month later and I’m still with a damaged floor. Never a call, just an online survey. Very disappointed and would never refer this company. Took up all my tile in kitchen area, should have just cut the damage area, if job wasn’t going to be complete, in a timely matter.

I had an outstanding experience with Joshua and Courtnie. They are true professionals, polite, and absolute experts. I couldn't have asked for a better team to service my home!

Frank Thomas

Jason and Lindsey and Ashley from ServPro of Columbus have been so kind and knowledgeable. They went above and beyond to answer my questions and to do all they could to reduce my anxiety. The service to restore my home after the flooding has been outstanding. I would highly recommend their services.

Hagan Mellissa and all the movers were all absolutely great I would use them again even the office personnel are awesome to work with thank everyone of you guys with all my heart and Jonathan Westbrook is awesome I enjoyed working with him and his crew

We had a very bad leak in our kitchen the guys from SERVPRO ( Edwin, Butch, D, and Stephen) did a great job getting the process started. They kept us informed and explained the steps from start to finish. They were efficient and thorough.

Mom had a hot water heater burst in her condo.
Adam, Ashley and Scott did a great job from beginning to end. Thanks so much. asset to your company.