Reviews of local pros in Conyers, Georgia

4.8 based on 917 reviews Back to the listing
    5

    Eric was VERY professional and polite! He came out diagnosed our system, told us what was wrong and gave us a fair price to fix the unit. Went and got the part and was back in an hour to replace the part!!
    Was a very good experience for us!!
    Thank you, Eric and Reliance A/C!!
    You have earned a life long customer!!

    5

    John is always polite, prompt and courteous and does an excellent job taking care of our heating and air! We really appreciate him and trust his work!

    5

    Julian was my service technician. He was professional, He provided a friendly courtesy call, prior to arrival.
    He followed all CDC guidelines ensuring a safe visit.
    He was very knowledgeable and explained each step and gave me helpful maintenance tips. He answered all my questions and provided an affordable, quality service.

    I am happy I decided to go with the maintenance program and will certainly ask for Julian for any future services.

    True customer service is such a rare thing these days and Julian was a textbook example of exceptional customer service.

    5

    I had Robbie come out today to check an ongoing issue that we’ve been having with our air, causing disruption to the unit. He was very knowledgeable and not only figured out that issue, but solved some other issues that have been a source of minor problems! All of these things, are above and beyond what I expect to be solved today. The minor problems that he is fixing, will also help with our power bills! Super grateful! Thankful for his courtesy, kindness, and expertise!

    5

    Have been using Reliance for years to maintain my heat/air system. Berry has been my technician and I can't say enough about how thorough he is. The entire staff has been great and works with my schedule. I had a new system installed last year and their pricing was very competitive. Great company!

    5

    Miguel was great! He located the issue quickly and went out of his way to find a solution. We're very happy to have A/C again!

    5

    We have used tons of repair services over the years. I must say my experience with Reliance today was outstanding. It started with the young lady that coordinated my appointment and proactively called when there was an unforeseen delay. Berry is the best! He was punctual, polite, helpful and got the job done quickly. Berry helped make me a customer for life. I highly recommend Reliance based on these experiences. Thank you!

    4

    From start to finish this group is first class . I was contacted from the office by a really nice representative letting me know I was scheduled for work and that the tech would contact me when in route . Once at my home the tech looked over all units resolved the issue then went further testing to make sure I had no more problems and let me know he had spare filters if I needed them . It's hard to find people who take pride in what they do in there work and customers satisfaction and everyone involved were at there best . Thanks so much

    5

    Julian Baer with Reliance serviced my HVAC today. He did an excellent job. He was very knowledgeable and thorough. I will request him for my next service.

    5

    Julian was the most complete service technician we have ever had. He is very thorough in all aspects of the HVAC system.

    5

    My system had frozen, so it wasn’t working in 90+ weather. Our technician was excellent and so patient as he went step by step to identify then fix the problem. Really nice and professional!

    5

    Julian was wonderful. Knowledgeable and helpful with all our questions and concerns. He’s a true asset to your company.

    5

    I called at 8 AM Thursday, Aug 29 to report my AC was not working. Leigh Ann was very helpful. She told me someone would be here between 9 and 1. At 10 AM, Jordan was here. He checked all components and quickly found the problem. He had a replacement part in his truck and installed it. He explained every step to me.
    I was so happy to have my issue resolved so quickly. I was worried that I might have to go days, but I got lucky.
    I am so glad that I called Reliance. Positive experience from first call to final fix. Thanks to Jordan and entire team.

    5

    Dale was on-time and prepared to examine our HVAC. He was thorough and thoughtful during his visit. He left us with a receipt, a smile and an admonition to enjoy the rest of our day. Thanks Dale!

    5

    David Rash has been the tech that has always worked on my HVAC System. He always has been courteous, efficient, timely and forthright during his service calls.

    I had a sudden failure of the heating system overnight and Reliance was able to respond from my morning call by noon and diagnose the problem as a failed main control board due to lightning strike. They were able to order a replacement and install it a day later. The cost of the replacement board including service call was $858. It comes with a 5 year warranty.

    5

    Reliance saved the day…maybe even the entire summer season! Quick response over the weekend. Very courteous & respectful customer service team from answering service to srrvice technician. I was literally sweating bullets thinking whole new system replacement but Miquel just flipped a few switches at furnace & fuse box and VIOLA! Give the cape wearing gentleman a raise with much praise!

    5

    Miguel brought it on a Sunday night, and helped me figure out my HVAC issue which wasn’t an HVAC issue at all but an electrical issue! Very happy with this company and I highly recommend them! Of course, ask for Miguel!

    5

    My experience with Reliance was very positive from my original after hours
    call to request service through the actual service call. My technician was extremely professional and knowledgeable and diagnosed the issue and corrected it quickly while keeping me informed each step of the way. My home is new and my experience with Reliance also new but I will definitely continue service and maintenance with Reliance as my system ages.

    5

    Eric Lott was a fantastic technician that did my house buyer requested HVAC review before I sold my house. He was very communicative in everything that he did for me. Recommended a new capacitor for the upstairs furnace and I had him put a new one in. Replacing a 1991 piece immediately woke up the motor to 2025 specs. Thank you Eric!

    5

    Eric was very thorough and informative. He went far and beyond by double and triple checking every floor and thermostat to figure out the issue and make sure the problem was resolved.
    I very much appreciated that he is willing to answer any questions and provide helpful information.
    Don’t hesitate to call Reliance HVAC when you need a reliable company and great technicians.

    5

    Julian Baer is our technician and he is the epitome of outstanding customer service. Julian is extremely knowledgeable, professional, experienced, personable and compassionate about his service to customers. We always look forward to his maintenance visits. He goes beyond and above and represents his company, Reliance Heating and Air, with the upmost integrity. Thank you, Reliance for hiring such an outstanding technician!!