Plumbing reviews in Decatur, Georgia
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Always works to fix my plumbing issues especially with my septic pump
No matter how big or small -
James is super smart, quick, and professional. Diagnosed and repaired the first sink, and then addressed another issue and installed broken stoppers in our sink (when every other company I've called has said we could find them ourselves and refused to help), and even took a quick look at our hot water heater to let us know what model it was. I love that they wore masks and booties unprompted. Also dispatchers are super pleasant and efficient. Best service in Atlanta.
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The staff at MCary is great - super helpful to set up appointment quickly, and the techs are very skilled, friendly, and get the job done fast and right! It’s always a good experience for us.
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They may be the best plumbers in the world, but they need to get someone with customer service skills and who knows at least a little about plumbing answering the phone. I called to get an estimate for pipe replacement and was told there’d be a $60 dispatch fee but they’d deduct this from the cost of replacing the pipes today. SMH Extremely rude.
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I have used M Cary Plumbing for about 20 years, for projects large and small. They are reliable, provide great service, and research the issue and provide me with options. I highly recommend their professionalism and they provide excellent services and quality of work.
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I had my toilet replaced by James with M. Cary & Daughters Plumbing.
On Tuesday, James came by to take a look at my leaky toilet and he recommended that I replace my worn out 25 year old toilet with a new toilet.
I purchased a new toilet, had it delivered, and James returned on Friday for the installation.
James was very informative, communicating with me about things I needed to know: problems with my sub-floor, internal workings in the tank, potential problems (and fixes) with the mechanisms, and how to operate the new shutoff valve.
I've been a loyal customer with M. Cary for a decade because they've always been professional, helpful, and fun to work with. -
Ian is the best. Timely, dependable, trustworthy, highest quality work. Ian C. is the best!!
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We have always had excellent experiences with M. Cary & Daughters Plumbing. It is easy to schedule and everyone of the techs have done an outstanding job. They take their time and do the job right. Highly recommend.
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We recently suspected a potential water pressure valve issue at our home. Through the recommendation of a neighbor, we contacted M. Cary & Daughters Plumbing. Set up an appointment (yes, they charge $60 for time and expert analysis), arrived on time, called 20 minutes ahead, identified the issue, ordered the part and returned a couple days later and made the repair, all with efficiency and professionalism. James Holmes explained everything in detail, answered questions, was a pleasure to work with and have in our home. Ask for him should you need plumbing help.
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This company is superb! I have used them multiple times over the past several years and every time their plumbers have completed the requested work on time, with quality results at a fair price.
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A plumber was sent out the same day we called. An outdoor faucet was leaking. He replaced the same day. Friendly, efficient and an excellent repair job!
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Excellent experience with these plumbers!
Charlie was great! He was super nice, professional, and communicated clearly. He took the time to explain the issue and made sure I understood the pricing before starting any work. I really appreciated his honesty and professionalism—highly recommend! -
I have used M Carrie and daughters Plumbing ever since I bought my house which was in the late 1980s. They have been incredibly accommodating and skillful in their work. I highly recommend them!
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Charlie Froggatt and team did an excellent job on our water service line repair. Very quick, clean, and thorough in their work. Walked through all the options so we could make an informed decision. Enjoy using a local business and will be calling them again when needed!
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The day started badly with a stopped up toilet (first in 20 years), got worse when the problem was diagnosed as a failed sewage ejector pump, but ended up GREAT with the service I received from M Cary & Daughters. They were able to dispatch quickly (essential when the only toilet in the house is not working) and Charlie arrived to save the day. After testing the toilet he asked if I heard the pump kick on and my stomach dropped. Long story short, Charlie was able to replace the pump and all is now well at the Three Cat Inn.
HIGHLY recommend M. Cary! This was my first experience and I will be a lifelong customer. Giselle in the front office - stellar and patient with a slightly frantic old lady. Charlie? Five Stars! He’s a great plumber and he ‘gets’ having to be attentive with doors when there is a feline supervisor. Communication with the company is effective with text messages and phone calls keeping me apprised of arrival times.
I actually have a maintenance contract with another company (HVAC/plumbing/electrical) that I do not plan to renew. I even didn’t call them for this event so I’ll let the reader connect THOSE dots.)
M. Cary - YES! -
My toilet hasn't flushed well for a while, and I've had other plumbers look at it, but not really solve the issue. Ian came today and spent a long time checking everything out. He went under the house, out in the yard, and tried a few different things before he finally pulled the toilet right up. He found the problem, and fixed the toilet, and now it's flushing great. Ian was easy to talk to, told me everything that was going on, and was really helpful. I think I've finally found my go-to plumber!
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The best plumbers in Atlanta, hands down. We've had some pretty wacky plumbing issues that other companies would just give us false hope with a band aid. Truth is they never knew what the problem was. M.Cary & Daughters has unparalleled experience and quite frankly, a sixth sense for diagnosing and fixing problem at the root. They're all super friendly, on time, and honest. Look no further and just give them a call.
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I was extremely impressed by M Cary & Daughters Plumbing services. I wish I could remember the name of the plumber...he took a lot of time to explain the situation. He was very knowledgeable and patient with me so I could make an informed decision. This company was my 2nd opinion. I saved lots of money due to their expertise and honest approach to helping me fix a problem. I recommend them highly.
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Fair pricing an work with me an my busy schedule with having four kids an all.
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I called this company to my house they were here when they said they would be and completed the job in a timely manor. GREAT work guys
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These guys are great! Affordable and very professional. Thanks to these guys i never have to look for another plumber!