HVAC reviews in Peachtree Corners, Georgia

Michael was very thorough in his evaluation of my outdoor condensor unit and took the time to check all connections and test voltage at all contact points before coming to the conclusion my compressor needed to be replaced. Even offered me a mobile cooling unit so that i can sleep comfortably for a few days before the parts arrived and the new compressor can be installed.

I called to make an appointment because my thermostat was not working. I stated that I needed another thermostat. I asked if the technician could bring another thermostat? When the technician arrived and diagnosed the problem, he said I needed another iComfort thermostat and he didn’t have one. I mentioned to the technician that I had asked the service person that I spoke with to send a technician with a thermostat. This is very disturbing and makes me question if I want to renew my service agreement or not.

The repair person was professional and knowledgeable. But didn’t arrive at the scheduled appointment I paid over $590 to fix A/C I’m a new homeowner so I don’t know if that was a fair price

Showed up right on time very professional team. They replaced my old furnace, ac, concrete pad, and installed a smaller unit for my basement. They cleaned up after themselves and took away all the old equipment. I’m already going to have them come quote me on my water heater next.

I have a warranty with you guys, I just had a free warranted service a little more than a month ago to get my system ready for the winter, just to cut on the heat a week ago and It doesn't work. You guys came out and charged me $175 for something that should've been taken care of the day of my free warranted service. I'm not understanding 😕 😔

Representative Shane was prompt with his arrival time. He was able to diagnose the situation and offer alternative solutions.

In addition to the repair he also offered alternative measures to prevent this from happening again.

He has a professional deameanor, yet is very personable!

Our upstairs AC unit went out. Kudos to Cool Air for sending someone out the same day. There was error code 31 displayed on our thermostat. We asked the technician if the thermostat could be broken. He said no, it was a problem with the 6-volt circuit communicating with the 24-volt circuit. Three days later a crew of 3 came to fix the problem. After rewiring, the technician said we needed a new thermostat. Was that not the problem in the first place? The technician defensively said “No”. Not happy with that statement.

STAY FAR AWAY! By far the worst company I have ever dealt with in my life. We purchased a new HVAC and Furnace through Costco and they have “installed” the system three times and it is still not correct and does not work properly. These clowns have no clue what they are doing, they do not follow up or show up. The absolute worst. DO NOT USE THEM

I was stoked to get their representative to meet up with me. After a short assessment, he stated that my unit needed to be replaced. I had another three companies drop by with the same results. The last guy I called, stated, $75.00 for the first visit and that he most likely could repair the unit. That he did. He cleaned my condenser coil, inspected/ tested all condensers and compressor relay, still only charged me $75.00. I paid him $150.00. What a difference from $8K +.
Now why couldn't you do that?

We contacted Cool Air through Costco. 5 star experience. Prompt time arrival, no surprises, great quality work. New drip pan, duct work and finished result. Highly recommended.

Excellent service from tech visit, comfort tech, and final installation. Everyone took their time and provided me with excellent care. Professional and thorough.

I was very impressed by everyone who represented cool air. Their sales person/founder and the two technicians that came to do the installation or professional and personable. We were impressed also by their communication of when tasks or visits would be accomplished. I would highly recommend this company and on a side note, we found them through Costco.

Calvin came to our house Christmas Eve with the best attitude! He’s so personable, knowledgeable & kind! He said he’d be back first thing this morning, the day after Christmas, & he was! Great guy!

Calvin was amazing performing the installation of a new water heater. Looking forward to 20 years of great performance.

Victor was friendly, helpful, and efficient. Cool air mechanical has been our HVAC provider for 11 years and they have been great!

I was very pleased that Cool Air was able to provide an emergency repair on Sunday morning after calling them on Saturday evening. I was very impressed with their ability to respond as quickly as they did.

It was expensive for the amount of work and skill needed to repair the leak; however, I really had no choice other than to have them repair it.

Just moved in to our home just to find the hot water heater decided to break down, called cool air and they came out immediately, replaced everything and quickly, their guy was professional and courteous and even cleaned up after everything, was extremely happy and decided immediately that the central air conditioning and furnace all needed to be replaced and two days later had the whole system replaced, they are top notch and we would highly recommend this company and use them for all their services

Was very satisfied with your technician, Ally. He was very courteous, informative and understanding. He suggested I needed furnace filter of which I thought was quite costly. He also suggested I needed duct cleaning. I explained I would have to do it later as I am on a fixed income. He seemed to understand. I was satisfied with the maintenance service call.

Wonderful job by the installers. They were very professional and informative. They did a great job and cleaned up well when they were done.

My air conditioning unexpectedly went out on a Friday afternoon (of course, it always happens at the worst time!). Thankfully, I was able to get an emergency appointment that same evening. Cedrick arrived promptly, quickly diagnosed the issue, and had everything up and running within an hour and a half.

Yes, it was a bit pricey—but that’s expected for emergency service. Cedrick was professional, honest, and took the time to explain everything in a way that was easy to understand. I really appreciated that. I’d definitely use Cool Air Mechanical again in the future.

I purchased the brand new HVAC system and it was installed perfectly. It's working well. However, The sales rep promise the 2 year free maintenance. But I never got it. When I called Cool Air, they said I should resolve this issue with the sales rep. Not a responsible way of doing business.