Reviews of local pros in Suwanee, Georgia

4.8 based on 344 reviews Back to the listing
    5

    Highly recommend Alliance! I spoke with Dmitriy late last night and him and Vitaly were at my house by 6:30am, fixing the issue. Very professional, great communication, extremely reasonable pricing (especially given the "emergency" service), and overall genuine care to do good work. These guys are AWESOME and we will be sharing their information with everyone! Thank you, Alliance!

    5

    I will highly recommend them. They were very responsive to my calls and were able to make it to my house the same day. I have used them a couple times now and both times a great customer experience. They are polite, clean and very professional. They even replaced a defective part under warranty without me even asking. 10 out of 10.

    5

    In 2019, Alliance Plumbing did an amazing job replacing my hot water heater. Both their professionalism and work quality are top notch. This year when I needed to relocate a water heater, I didn't even consider calling another plumber to take care of us. Another terrific experience, thanks guys!

    5

    Jack came out and did an awesome job. He assessed our issues and came up with good solutions that were reasonably priced. Best of all it resolved our issues. I have great trust in Alliance Plumbing and they will definitely be my go to for any future needs

    5

    Our basement ejector pump went out unexpectedly and needed to be replaced. After calling a few companies and being frustrated that they would not even give a ballpark price over the phone (and wanting to sell me other services), I found the Alliance team. Dimitri was very accommodating with answering my questions and concerns, and able to talk me through their process, as well as competitive pricing over the phone. When I booked my appointment, the team was able to get me in earlier than I expected, and the job took just over an hour. Very nice gentlemen, and also helped with explaining to me what they were doing and answering my questions along the way. I will be recommending Alliance to anyone in our neighborhood and will be calling Alliance myself for any future plumbing needs. Awesome job guys!

    5

    Alliance Plumbing and Drain is absolutely the best! I've used them in the past and always recommend them to anyone who needs a plumber. Dimitri, the owner, is incredibly honest, takes the time to explain issues, and charges a fair price for top-notch work.

    This morning, I discovered a leak under my kitchen sink and immediately called Alliance. Dimitri called me back right away. After I described the problem, he patiently walked me through how to fix it over the phone. It turned out to be a loose gasket, and I was able to solve the issue myself thanks to his guidance!

    Dimitri didn’t charge me a dime for the call, which shows the level of integrity and customer care that sets this company apart. I can’t recommend Alliance Plumbing and Drain highly enough. If you’re looking for an honest, reliable, and skilled plumber, look no further! 👏👏

    Thank you, Dimitri, for being so wonderful!

    5

    Highly recommend plumbing company. Very knowledgeable, professional and courteous. I will not hesitate to do business with them.

    5

    An Exceptional Standard of Excellence – Alliance Plumbing & Drain Sets the Benchmark

    Over the past few months, I noticed my water bill rising inexplicably, an unmistakable sign of trouble. My instincts told me there was a leak, and when plumbing is involved, I refuse to gamble with makeshift solutions. I’ve witnessed firsthand how “patchwork fixes” can spiral into catastrophic costs — a friend ended up replacing every pipe in his home to the tune of nearly $100,000.

    As a business owner myself, I not only understand the true value of professionalism, integrity, and accountability. I also make it a point to support local, family-owned businesses that share these values. I know the difference between companies that merely “get by” and those that operate with uncompromising standards. So, I sought out only the best, a team with sterling five-star reviews, transparent pricing, full insurance, and a reputation for excellence. When I asked for recommendations on Nextdoor, one name surfaced repeatedly, almost unanimously: Alliance Plumbing and Drain of Suwanee.

    From the very first call, personally answered by co-owner Dmitriy, I knew this was no ordinary plumbing company. A complimentary inspection and estimate were scheduled without delay. The next morning, Alex and Daniel arrived precisely on time, exemplifying professionalism from the moment they stepped onto my property.

    The real test came in diagnosing the leak. While many companies would have defaulted to costly detection services, Alex’s seasoned eye saw through the uncertainty. With over a decade of experience, he assessed the situation and told me plainly, “I’m 95% certain I know exactly where this leak is.” That kind of confidence is earned, not manufactured. I trusted his judgment, and it proved impeccable.

    They pinpointed the source with surgical precision, executed the repair without a moment wasted, and followed up with a clear, itemized, and thoroughly professional invoice. No chaos. No guessing. No hidden costs. Just mastery of their craft.

    Alliance Plumbing & Drain embodies everything a family-owned business should represent: skill sharpened by years of experience, integrity that refuses to compromise, communication that builds confidence, and a level of service that makes you feel your home is in the best possible hands.

    If you value excellence, look no further. This is not just another plumbing company — this is a gold standard. The countless five-star reviews you see are not exaggerations; they are simply reflections of reality.

    Profoundly recommended. Unequivocally the best!

    5

    Hire them!! We have been calling Alliance for four years now and they have always been so professional, knowledgeable, and amazing to work with. Their work is excellent and they won't try and upsell you on anything, they're focused on fair pricing and doing what actually needs to be done, and in a pretty fast turnaround too. We've had them replace toilets, update water pressure valves, add an expansion tank to our water heater, install new washer & dryer hookups, and went above and beyond to do a really thorough inspection report for us selling our house to help satisfy some stringent buyer loan conditions. I really can't recommend them enough, they have saved us so many times.

    5

    I recently had Alliance Plumbing and Drain out for a plumbing job, and I couldn’t be happier with the service. Nick and Alex were absolutely fantastic—courteous, professional, and efficient from start to finish. They clearly knew what they were doing and worked quickly without cutting any corners. On top of that, they left the work area spotless, which I really appreciated. It's not always easy finding reliable service these days, but Alliance Plumbing and Drain truly exceeded expectations. Highly recommend!

    5

    Update from my original posting: The owner, Dimitriy was sincerely apologetic about the price situation and misunderstanding, so we were offered a $50 refund and they already gave it to us. At this point, they redeemed themselves and have earned their five star review!

    Original review: These guys know what they are doing and do it right the first time. They came twice for two different plumbing needs and both times they resolved the problem and left it all neat and clean. I don't give them five stars because the first guy who came gave us one price for installing a faucet, then when I called to actually install the faucet the second guy gauged the price quite high and charged us $250 to install a Kitchen faucet, which I had already done half the work on... I didn't appreciate the extremely high price, nor the huge difference in price between the one owner and the second. This aside, they came the same day I called, installed the faucet very well and did a fantastic job. They are good at what they do.

    5

    I would give them 10 stars! The guys at Alliance have been fantastic to work with. They have replaced my water heater, faucets, fixed pumps & helped me maintain my home for the past couple of years! When I call they help ASAP. Cant say enough about their reliability & I always feel confident the job was done right! They tell me exactly what needs to be done — and what doesnt!!

    5

    If you want to love your plumber… use Alliance Plumbing And Drain every.single.time!! These guys always make my day… and I’m not easy to please! lol Thanks again for your prompt, professional and reliable service this morning! A+

    5

    We had an issue with a basement shower being clogged and Jack came and fixed the issue in no time. He also came to service us the same day I called them. This company is definitely worth calling for any plumbing issues.

    5

    I was suspicious by just how highly rated this company was, but once I noticed reviews by people I know and respect, I gave them a call. I'm very glad I did! They were prompt and professional. They educated me about my options for a new water heater (tank and tankless), gave me a fair price, identified and educated me about an issue with my intake valve and pressure regulator, and completed the work quickly. They are family-owned and they act like it, running their business with pride and character.

    5

    We have used Alliance Plumbing and Drain for years and the level of service has always been amazing. Every employee has been so easy to work with and very knowledgeable about job. Definitely recommend them.

    5

    I had an improvised silicone plug in a drain pipe and a hole in the drywall that I noticed when changing out some wire shelving that the builder installed. Matthew and Daniel came out and put a more permanent fix. Very professional and great work! Thank you Alliance Plumbing and Drain!

    5

    Ended up calling them due to so many great reviews ! . Well, here I am doing the same! Demetrius was so professional and welcoming. Called about 5 times and he always answered my calls and text. Love the communication! The service was also just as great. The 2 guys that came , Nick and can’t remember the other. They took their shoes off before they put down the protective flooring so they don’t damage anything. The work done was also was very nice and clean. I would highly recommend.

    5

    Excellence experience. These guys showed up, were polite, and did the job. When the regulator they replaced started acting up a few months later, no issue. They came back out and replaced it. If you have a plumbing issue, this is the company to call.

    5

    Highly recommend this company. They are professional, knowledgeable and reasonably priced. They stand by their quotes even if the issue takes longer than expected to resolve. I've used them twice now and will never use anyone else.

    5

    Alliance Plumbing & Drain did an amazing job at our home. Demitriy was great to work with, and Vitaliy (Master Plumber) and Phillip handled the install flawlessly. They removed two old exterior tankless units, installed a new Navien 240A2 with recirculation, added a new main shutoff and PRV, and set up a Flo by Moen whole-house monitoring system.

    The team used ProPress fittings (a huge plus for durability and clean work), tested everything, and their workmanship looks absolutely spotless. The Flo by Moen device (installed as part of an insurance claim) works perfectly, and the new tankless water heater has made a huge difference for our family — especially the built-in recirculation since we no longer wait for warm water throughout the house.

    Professional, fair, and detail-oriented — highly recommend!