Reviews of local pros in Suwanee, Georgia
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Coolray is a very homely and professional service provider. I had one of the amazing technician come in and service our HVACs today. They were precise, very accommodating and super nice. Will definitely do business with them again. Thanks Coolray!
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Johnathan at coolray was great. I had a window of 12 - 6 and Johnathan called to see if he could cine before noon. I'm So glad I didn't have to spend half my day at home waiting. He came got the problem solved immediately. Very knowledgable nice young man.
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Woke up to no heat this morning. Called Coolray and they had a technician out same day. The technician was Jaime and he was on time, knowledgeable and friendly. He explained what the problem was and some things to watch but was not pushy at all. Very pleased and highly recommend them!!!
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Great maintenance service from Hasan today. It's Always a great experience with Coolray. Have been working with them for years on my HVAC needs. Everyone is always kind, on time, and provide great service..
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I’m so impressed with Coolray and glad I chose them when I was ready to buy a new unit this year. Their technicians are professional and knowledgeable. They keep you informed on the maintenance schedule and follow up with an appointment for service. I 100% recommend them!!!
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I've used Coolray for HVAC installation and twice yearly system checkups for two units and would definitely recommend them. There prices were competitive, they call to schedule visits so I don't have to remember, they accommodate my schedule and they are punctual, professional, and friendly. They advice on needed maintenance such as vent cleaning (even if they don't offer those services) and are never pushy.
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I purchased a HVAC System from coolray in 2023. The salesman gave me great information and made me feel good about my purchase.
Every since then I've been getting my recommended maintenance done to honor my warranty. The guys I've encountered have been amazing!
Today Mr. Sherwyn Richmond came out to do my maintenance, he was very informative and courteous.
I will definitely recommend CoolRay! -
Coolray did an awesome job inspection out heating system. The technician was punctual, friendly, knowledgeable, and respectful.
I would recommend Coolray to any7 -
Jason was great. He was very good trying to get some heat. He would let me know what he was doing. Unfortunately our old heat/cooling. Getting new (if not too expensive). Monday I will meet with one of sales guy Monday about a package.
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Dalton with Coolray Water did my maintenance service call for the Water System I have. He was very thorough, professional, knowledgeable and informative. Definitely 5 Star Plus Service!!!
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It's very easy and fast to book a maintenance appointment online. The service technician was friendly and knowledgeable; he had been to my home previously, and it's comforting to see the same employee from a company. The heating system "tune-up" is part of my maintenance plan, and as the technician found found no issues, there was no additional cost. The service was provided in a reasonable amount of time, and the appointment began in the early part of my appointment window, so there was no waiting around.
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The team at Coolray in Swanee, GA have been amazing to work with! They were able to work us in quickly for our annual water filter maintenance! Christian was incredible!! Extremely professional and efficient making sure our units were performing optimally!!
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I have been with Coolray for more than 15 years, they installed my two HVAC systems and are maintaining it For several years. They are very professional, easy to deal with. So far, my both systems are working great due to their Wonderful support. I am very happy with their Great support.
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Had the pleasure of having Max Li of Coolray at my home today for a Home Depot sponsored AC/Heating Check up of my two systems. The tech was great and helped explain everything he was doing. He pointed out areas of concern that I needed to keep an eye on, and made suggestions on additional services that could be performed inthe future to maintain the system. Coolray installed the systems just 4 years ago so no repairs were needed, but its always important to make sure these critical systems are maintained. Thanks Max and Thanks Coolray.
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Jaime Lazo, Jr. from Coolray Heating & Cooling Company visited my home for a heating tune-up, and I had a great experience. He explained everything clearly, thoroughly checked all the necessary components, and made sure I understood the condition of my system. His professionalism and attention to detail were excellent. He provided outstanding service, and I truly appreciate his work.
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I’ve been using coolray for 14 years now. They’ve always been respectful, efficient, and reasonable. I wouldn’t go anywhere else! Not only did I buy one new unit, but I bought a second one last year. Payment plans are easy and no hassle!
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I’ve been using them for years, the maintenance plan is great. Called them out in 15 degree weather when my furnace conked out and they had me up and running in less than 45 Minutes and the cost was super reasonable. Highly recommend.
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The technician who serviced my heating system arrived on time as promised. He was courteous, friendly and professional. Best of all, he completed his inspection in a timely manner. This was my first service appointment with Coolray and, based on this experience, it won't be my last. I wholeheartedly recommend their service. Thanks Coolray!
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My service provider called ahead to let me know when he was arriving, which I appreciated. He was very polite and informative and reminded me that my 10 year warranty expired. He was very helpful and did a great job.
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I have been using Coolray for about 6 years now and am very impressed with their customer service and expertise. I had an issue with my system recently and they came out and resolved it immediately. They also called in backup when I couldn't figure out another issue I was having so they could troubleshoot it. I will keep using them for years to come and highly recommend this company!
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I received excellent service from Coolray. It was a holiday and nearly the end of the day when I needed urgent assistance with my HVAC system. Despite the timing, they were able to schedule the appointment within a few hours and promptly dispatched a technician to my home.
On a cold night and during a holiday, they still provided quick, professional, and reliable service. I truly appreciate their commitment and responsiveness. Thank you, Coolray, for the outstanding support!