Home Services reviews in Tucker, Georgia

The tech was very personal and professional.

I would highly recommend Sweetwater for your pool needs. :)

Checked chemicals.
Summer is wonderful! She really knew what she was doing. Very pleasant experience.

Great company, great company great employees. They are wonderful and the workers do a terrific job. The pool is beautiful. Thanks so much!

It was all good, but we still have questions about our pump? We need to have it explained again Thanks Jean

We've been using them for 8 years now! No complaints. Always excellent service!

Do you want a filthy pool full of algae? If so, this is the company for you! But if you prefer a clean pool that probably won't give you a skin or eye infection I suggest you call anyone else!

Excellent customer service! Even though they didn't operate in my area, Daniel still did everything he could to answer my questions.

Horrible company the pool was shut down 2 times this year most recently 8/12 due to lack of chlorine and algae absolutely unacceptable for a condo complex pool (Georgetown Condos) especially with COVID going on. Their management is full of excuses and lies about their services and should be sued for negligence.

Do not use this service. They do not complete the services promised. They billed for services they did not complete, and the services they did complete were poorly done. When I questioned their billing they threatened to send me to collections. They spent more time writing reasons why they were right then actually cleaning the pool. Be careful.

Team closed the pool for the winter. They communicated with me well, answered my questions were efficient onsite and advised when they were done. The worksite was clean and the pool prepared for a "long winters nap".

Sweetwater has handled my weekly service plus renovation plus repairs for years. Always responsive, fair, accurate, and skilled! Highly recommend!

Malik and Chris were great! The pool looked better after opening than it has in years. They were both very professional and friendly. I'm a returning customer, and so far so good!

First time using this company. I am really impressed with their service. Matt was great. I especially liked the texts telling me when they would be on property. Will be using them regularly

The pool filter is not working well. Sweetwater sent Damon out promptly. Damon diagnosed and explained waht needed to be fixed, either a filter cleaning or repair. He was friendly, knowledgeable and helpful.

I called this company to let them know that I was driving behind one of their vehicles that had no brake lights. The woman who answered the phone was incredibly professional and made a note to the supervisor with all the truck details and asked if I’d like to receive a call back. Major respect for them!

We've been using Sweetwater Pools for several years. They've been fantastic to deal with! Always professional, knowledgable, prompt, and friendly. Very happy we found them. You will be too.

If you are someone who does not care about the cost of your pool service, you just want the work to be done, they are the company for you. Sweetwater offers ridiculously high service packages for ongoing upkeep. Then, if something breaks, they will tell you endlessly about how unsafe the situation is and scare you into buying a very expensive replacement - they did this on their first call to my pool two years ago, when they claimed the heater was so rusted it was a fire hazard and they couldn't even work on it. They quoted $3500 for a replacement heater; instead I paid another guy $120 for a very simple fix and that heater is now running just fine two years later. Recently, my pump capacitor blew, and they told me they could not fix it for five days (a delay which would cause my pool to go algae green in the dead of summer) and it would cost me $150 whenever they could finally come. I did a simple YouTube search and found I could replace the capacitor myself for $16 on Amazon. Sweetwater then sent me a three paragraph email warning me about how dangerous this is, that Sweetwater has done its job to warn me of danger, they cannot be held liable etc. I replaced it with absolutely no issue in under ten minutes, pump is working like a charm. I would recommend you find a pool service company that is devoted to quality care at reasonable prices, not the one that has a culture of lying to you to convince you to buy something you don't need.

Daniel at Sweetwater Pools Tucker GA location really went the extra mile to ensure that all of newly purchased equipment and plumbing was installed thoroughly. They also installed my pentair IntelliBrite lighting system and it works perfectly. They are also always available when I call, which is very important to me.

Sweetwater Pool Service has managed our pool for 8 years. A very professional and responsible group. They maintain our pool year round including those months that it's closed. I would strongly recommend Sweetwater Pool Service for all your pool requirements. Money well spent. Our pool remains in top condition no matter what season.

I’ve been working with Sweetwater for a few years now and even had them install a new pump and heater, and have generally been happy with them.

We’ve recently had a dispute over the servicing of our pool, when they failed to perform maintenance one week but offered to remedy it with 2 service calls the following week. I requested that they service it before the weekend and they refused. I’ve chosen to work with another pool service firm as a result. Be leery of signing a service agreement with them (their requirement to do business) as they will hide behind a cancelation fee in an attempt to strong arm their customers that cancel service, even if they refuse service in a given week. There are higher rated, lower cost pool service companies that do not require service contracts and that let the quality of service be the glue that retains clients, not financial hammers. Extremely disappointing.

Summer did a wonderful job with my recent service. The pool looks great. She’s keeping it in great shape which will make the transition so easy when swim season comes along!