HVAC reviews across the US

Over the past 6 years + my family had been a loyal customer regardless of the fact that other companies were less expensive. We continued to use this company for all of our heating oil. We also use wood heat. Over the past 2 years (2015-2016) we have needed less oil because we upgraded our furnace and have been able to use more wood. In 2015 I ordered my usual order and was told it was not a problem; I did not receive a delivery. I found a voice mail on my machine after work asking me to call. They did not deliver because it had been just over a year since my last delivery and instead of paying my bill after delivery I had to pay before delivery; This delay cost me more money due to the increase in oil rates the next week. I decided to give them one more chance. I called and requested delivery and paid up front over the phone. The delivery truck arrived and the driver tells me they have to come inside to inspect my tank because it has been a little over a year since my last delivery. This was not told to me when I requested delivery. Normally, I would not have had a problem with an inspection but today it is the principal of the matter. I canceled my order and will never do business with this company again.

They are wonderful! The first time we ordered they showed up on a Sunday and delivered. Worried that we needed it, and was coming by this way! Ordered today and received it today! Best customer service we’ve ever received from an oil company! Thank you!

Don Marquis is a great man who genuinely cares about his customers and delivers great service! Can always count on him. My mom has trusted and used his services for years, and we are still loyal customers! Best experience ever! Thanks Don!!

Very professional and knowledgeable of ductwork. I highly recommend them for your forced air cooling and heating needs.

Caught issues with my old furnace others had missed. Prompt and reasonable service. Would recommend.

If there were 10k stars I would say Dave gets all of them. He was a savior!! Thank you so much for helping our family!! Samee & Mike Sage

Called Dave and he happened to be driving in the neighborhood!
After having multiple service visits from another company that didn't resolve my issue, Dave found two issues and fixed them.
Price was very reasonable, service was prompt and professional!

10/10. Fast call out when our furnace stopped working in February. Kind, respectful and affordable. Thank you endlessly!

My furnace went out while I was at work. My wife was home with our newborn son at 1am. The gentleman came promptly and fixed the furnace in 30min. Was very thankful. Only recommendations I would have is they don't accept debit or credit cards unfortunately. Maybe they will in the future. Service was good and the gentleman was respectful and knowledgeable.i would recommend them

Absolutely amazing service! My furnace went out at 2am and he came out super quick and fixed it right up. I have an ancient furnace and was honestly expecting to be told I was SOL but he got the old girl up and running again! Super kind and very knowledgeable. Fixed problems left behind by the previous repair technicians. I would absolutely 10/10 recommend this business and will definitely be utilizing the services again when I update and replace my furnace in the summer.

Dave came to service our old furnace on a house we recently purchased. He was timely and professional and did the work efficiciently - four stars for ability.

However, after a month or so, I noticed the gasket around the oil filter was leaking. I called Dave to let him know and he seemed very disinterested in the issue, though I reminded him that he was the one who worked on it, and it hadn't been leaking before. Dave gave me advice/directive to slightly tighten it myself and I did so. He was not interested in coming to address the concern and gave the impression of this call-back being bothersome.

My wife called back another month or so later because the filter is still leaking. Dave agreed to come out and investigate it. He came and replaced the gasket. Then he told my wife it would be about $200 for the service. She was surprised since it was an issue from his original visit. She tried pointing that out, hoping he wouldn't actually charge $200 to fix an issue he created, but he was serious. As she was writing the check and discussing it, Dave said he could have replaced the entire canister for $250.

My wife asked why he didn't just do that, and he said that since he'd done the initial work, it would be an additional $250 on top of the $200 for the work he'd already done. Insane.

Why would you not lay out the options before you did the $200 gasket replacement for a $50 delta, instead of waiting until after?

When my wife called Dave again later because she didn't like how it was handled, Dave basically said oh well to her feedback. Better luck with someone else. His feedback to her was that it wasn't leaking much - which apprently makes it fine.

First one that could figure out why I keep burning out pumps. Very knowledgeable never want to go anywhere else

Always responsive and professional. Best service provider we've used here in Southern Maine

I was very happy with the pricing and service provided by Shawn and his team, will definitely recommend and use again.

We had them install a mini split in our house in York. They did an excellent job. Crew was fast and professional taking COVID precautions.

Shawn and his crew are top notch. He's installed a few HVAC systems for us, and always a great experience!

Matt & Ryan were awesome. They came out in 23 degree weather and got our mini split fixed and our heat going quickly and at a very reasonable price. Very friendly and engaging on what they were doing. Keep up the great work.

We had a great experience using affordable comfort to fix our mini split. So glad I call these guys. They have dependable service with fair prices

We just had splits installed. Everything was done very well. Initial inspection prior to quote was thorough, quote came in in a timely fashion, work was scheduled within a good time frame, and work completed efficiently and within a day. Could not ask for a better company with professional and friendly personnel.

Prompt, experienced, flexible, dependable... Everything you want when working with a professional. Ed has a comprehensive knowledge of the products he offers as well as financing options, and is clearly interested in providing his clients with the best possible options for their needs. Couldn't ask for better.

We shopped around for a heat pump installer and servicer,  so met with two other heat pump companies. Upon meeting Ed Bonenfant,  my choice was easy. It was such a relief to find someone who not only provides exceptional service,  but also cares about what they are doing. Ed is professional and personable.