HVAC reviews in Aurora, Illinois

Pillar Heating and Air will provide the help you need with your furnace, air conditioner, or thermostat. Travis and Adam are knowledgeable, professional, honest, and prompt. Service is done with care. They have taken care of our HVAC needs for years. We believe they are the best in the business. Give them a call!

Travis, Adam, and their team at Pillar are amazing! They are incredibly responsive, helpful, punctual, and professional. Highly recommend! They are so trustworthy and I will certainly be hiring them again for any HVAC issues. Thank you so much!!!

I’m really happy with the service I got from Pillar heating Jeff, Aron and Travis are great. They showed up on time, were super friendly, and got the job done quickly. The price was just right, too. I’d definitely recommend them to anyone needing HVAC work!

Travis and the crew at Pillar HVAC have been our trusted source for everything HVAC-related. Not only is their quality of service excellent, but I truly appreciate their honesty and willingness to work with you on what you actually need.

They’ve been servicing my home since 2014, and every experience has reinforced how trustworthy they are. They never try to oversell services. In fact, there have been a couple of times when they could have easily done additional work for me, but instead they advised me that it wasn’t necessary.

That kind of honesty is rare these days. If you’re looking for an HVAC company that is reliable, knowledgeable, and genuinely cares about their customers, I highly recommend Pillar HVAC.

Good service

This company is definitely on top of their game I would definitely use them for your emergency needs.

Great job! The techs were fast and professional and they had the best price.

first time working with ABC, the tech we got was Wyatt. He was terrific, fast and super professional.

Very dissatisfied with ABC Heating and Cooling

Unprofessional customer service support.
I was not treated as a valued customer.

I do not recommend this company.

Steve Haines did a great job installing our new furnace and air purifier! He was professional, informative, and knowledgeable! We were able to get the new unit installed same day. We will definitely use him in the future!

A friend’s elderly parents were left in a terrible situation by ABC. During a dangerous heat wave with heat indexes over 100°, they had no air conditioning and had to wait several days just for someone to come out. When the tech finally arrived, they told them they no longer add Freon and that they needed a whole new unit. The couple was denied financing, and ABC simply left them with no working AC and no options. The mom was in tears. These are senior citizens—being left in extreme heat like that is unacceptable. Do better, ABC.

I highly recommend ABC Heating! I can’t say enough good things about ABC Heating! My furnace stopped working on one of the coldest days of the year, and they came out the same day to fix it. The technician was professional, knowledgeable, and had everything up and running quickly. Best of all, their pricing was affordable and fair, with no hidden fees. If you’re looking for a reliable and honest HVAC company,

Heat went out overnight. The thermostat was reading 48°. Steve came out right away, parts in hand just based on our phone call and had the heat running in about an hour.

We were appreciative for the honesty in what we actually needed for our size home. Tony did not try upsell equipment that was not necessary. The entire process was very quick (since we were without any air conditioning) everything moved smoothly. Jason and Ryan were great with the installation and instructions for our new equipment.

We called Franzen on a Saturday as our furnace needed replacing. We spoke to Tony who was very helpful in making our appointment and making sure the right furnace was ordered. It was not too cold out so we waited until Monday for install. The technicians Armando and Shawn arrived, replaced the furnace in a few hours and did and impeccable job while maintaining their professionalism. The furnace and all other modifications look great, the pricing was reasonable, and they left our laundry room floor cleaner (lint-wise) than when they arrived. I will be recommending Franzen to all of my friends and family and using them for all future HVAC needs.

They came to the rescue when our home warranty failed to. We called them late morning and they arrived in a few hours. They were professional and friendly. We decided to install a new furnace and ac unit instead of making repairs to a very old unit. We were not pressured to install new units either it was given to us as an option and we knew it was time. Due to the time of day they installed the next day. They arrived promptly at 8 am when promised. All the techs were very professional and friendly.We are extremely happy with their work!!! We will definitely recommend them and use them again!!!

Logan and Trevor came to clean air ducts for my dryer today. They were very polite and thorough. They cleaned up after themselves they were fast and efficient. Franzen is always quick to come and fix any issue I have with my heating and air. They do a wonderful job as it seems my unit is very unique and not seen often. I appreciate all of their hard work!
Marcey Barclay

Franzen recently installed a high-efficiency furnace and did a wonderful job. We needed an adjustment to the furnace, and they came out promptly. They also installed an AC unit a few years back, and we were highly satisfied with that install as well. Very professional, and great job!

I am acquainted with Logan Franzen and have always been impressed by his ambitious work ethics, honesty, personality and integrity. When I needed repairs for my Farm Shop I didn’t hesitate to contact his family owned and operated business. They responded immediately and addressed my needs promptly, professionally and economically. My sincere thanks and appreciation to Mr Franzen, Logan and their Tech Jason. I can confidently recommend their services to anyone.

The technician that came to our home was personable and informative. He explained everything very well and gave some good suggestions. He was not high pressure and seemed only interested in making sure that things were set correctly. We will definitely use them next time and for our upcoming AC servicing. A+ All the way!!

Overall good company. The owner (Tony) worked with my schedule and was able to fit me in at a convenient time. The tech arrived an hour after the appointment window which is why the 4 star. Once on site the service was professional and was informed of services needed to maintain the integrity of the AC.