HVAC reviews in Aurora, Illinois

Installer failed to do an adequate clean up after the installation. I found some sheet metal trimmings later in the day, actually stepping on one in my stocking feet. They were small enough that our cat could have swallowed them, and we would have had serious and possibly fatal consequences. The actual installation was great, and they were very courteous. I would suggest that one of the final steps would be to vacuum the work area to avoid the sheet metal incident. Additionally, we were not informed that we would need a dedicated router for interactive actions with the system because we had AT&T internet service that will not work with the Carrier system.

From the day they installed my new furnace and air conditioning they have been professional, knowledgeable and responsive.
My furnace is almost 2yrs old and the blower was vibrating. They came out the next day, diagnosed the problem and went to get the part to get it fixed the same day.
I'm very happy I stayed local and will continue to use them for our maintenance and service needs.

Buchner repaired our old system about 4 yes ago. We liked thier service so much within a month we had them install a whole new system and update our ducting. Since then we have only had 2 minor issues and they took care of them quickly. Highly recommend them.

We had Joseph come to our home for our yearly visit. He was very pleasant and did a great job checking our furnace and A.C. unit. He informed us as he was doing the inspection of everything. I would be happy to have him come into our home.

We have used Buchner for over a decade to keep our furnace and A/C humming along. The old furnace kept going way beyond its years and I attribute that to the regular tune-ups we received from Buchner. When the furnace finally met it’s demise last month, we got a quote-which was fair-for a new Carrier unit. We recognized the techs who came to install it and they were professional, knowledgeable and easy to interact with…it was low stress even though they were at our house for several hours. We knew this day was coming with the old furnace and glad we had an existing relationship with Buchner. We love our unit and feel the difference already. Thank you!

The team arrived when they said they would and worked efficiently to complete the replacement of our furnace & air conditioner. They kept me posted on their progress often. The whole experience with Buchner Heating, from our first contact with Sean until completion of the work, was great. They were very friendly, polite and considerate. I would highly recommend them. They also cleaned up so well you would hardly know they had been here.

The tech was on time, courteous, and provided us with the furnace cleaning and inspection. The tech told us the filter needed replacement and marked the size on the report. For the price of the inspection, it would have been nice if he replaced the filter.

However, after I ordered the size on the report, I realized the filter sticks out by an inch which I understand is not ideal for max efficiency, but this depends on where the filter starts/stop, so only cardboard sticking out seems okay.

Overall, we had a good experience and will reach out again if needed.

We've worked with Buchner's for many years. They never cease to amaze me. If you are looking for high quality, fair price, know-how, integrity, and kindness, look no further. Absolutely the best.

The crew showed up on time and finished work in a timely way. They were friendly and gave useful suggestions. Heating system was updated and working like a charm. I would highly recommend Buchner Heating.

We remodeled and had Buchner replace furnace, air compressor, water heater plus move duct work. Very responsive and easy to work with.

Technician was very thorough and knowledgeable. Very professional and did a great job.

Pete was Great on time promt arrival, checked replaced filter, checked furnaces electrical circuits, ran furnace after checking in house thermostat operation, checked temperature heat flow from different in house ventilation vents, recommended lowest winter temp away from home settings. Was very straight forward and just a good honest person/ company to deal with.

I replaced my AC, furnace, & water heater. Sean did an outstanding job providing great information for all the different equipment and options. After having several companies in my house I decided to go with Buchner Heating & Air conditioning and I am glad I did. Mike and Mark did an outstanding job during the installation process. Both of them were very professional and went the extra mile to explain to me all the details of the new thermostat. Mike and Mark took the time to answer all my questions in regards to the equipment and its functionality. I am very satisfied with the full process, beginning with Sean and the sales process and ending with the installation with Mike and Mark. I will continue my business with Buchner and will recommend it to any one else.

Our air conditioner went out in the heat of summer and we didn’t know what to do. We called Buchner and Joe came out on time during the window they provided. Joe did a very thorough diagnosis and was able to isolate the problem. I appreciate that he was so knowledgeable and he took the time to explain the issue. He suggested maintenance for prolonged function of the unit which entailed calling for a cleaning of the furnace and A/C unit in the fall and spring. Anytime we’ve ever had A/C issues, Buchner has been our go to. It’s technicians like Joe that make a world of difference! I’d gladly recommend them to anyone I know looking for heating and A/C repair. Thanks again Joe!

Service Techs were fantastic. Friendly and outgoing. Had an issue with the fan / unit output and after calling after hours believe it was Brandon who was back out to the house within a hour after talking to him on the phone. While he was unable to solve the problem that night he was back the next day as promised and called the furnace manufacturer to resolve the code problem for its output

Buchner does a great job for a fair price. I’ve used them for HVAC and plumbing for 10+ years, and every tech who has come to the house has been knowledgeable and friendly. Have never had to call them back, they do the job right the first time. They also don’t try to upsell, which is another reason they are a pleasure to deal with. Finally, the person who schedules the appointments is also pleasant, helpful and knowledgeable.

Wish all service companies were half as good as Buchner is.

New furnace and thermostat installed. Installation was great and quick.

Buchner is outstanding. Last year I needed out of hours service and Buchner was the only company that would help me. I have had Joe P. at my house for service and he is superb. He explains what and why he is doing things. He is a true professional who enjoys his profession. I will always use Buchner for all my needs and refer them highly. Thank you so much !

Chris provided a thorough analysis of the furnace. He was outstanding.

Best HVAC company in the area. Was afraid our AC system was shot after some serious funnel cloud storms swarmed our area. And Issac was able to repair it for a fraction of cost, in minimal time. Buchner sends the most professional and knowledgeable people. The owners are very knowledgeable and so so courteous. It’s obvious they train employees to do their very best. We repeat our business with them for good reason. (They installed an ac unit already for us (under complicated conditions) as well as a new jacuzzi tub and smart thermostat.) Look no further than Buchner! Seriously.

Best experience ever with an HVAC company! Fixed my boiler issue promptly and efficiently. Friendly, professional, skilled and knowledgeable. These guys are really awesome. Got great service at a reasonable price. Took the time to get it done right too. Highly recommend!!!