Reviews of local pros in Aurora, Illinois

Great experience, thorough review of our refrigerator and water issue quickly resolve the problem and make sure to take extra care when moving the refrigerator around our kitchen to repair it

I had a good experience getting my refrigerator repaired. Technician Saul was very professional and friendly. As promised, he called ahead to give me an ETA, as well as calling when he was 5 minutes away so I could secure my pets. He took the time to explain everything while doing a very thorough job. Thanks for the great service!

Be contacted me to confirm time & exoense before arrival, put on boot covers, explained things clearly (I need tohave my duct cleaned) was personable, sold me a plan for my appliances and was simply exceptional!

I greatly appreciated the link that Sears provided me that included a photo of my technician, Omar. Subsequent messages let me know where we stood in line for our appointment. Omar called a half hour before arriving and I could easily recognize him from the posted picture. Omar asked me pertinent questions regarding our problems with the AC so that he could get right to work. We were grateful that Omar was able to resolve the issues without having to replace the unit. Our AC has been running since he left, with the interior of our home going down from over 80 degrees into the low 70's.

No one showed for the original spot on Monday, Dec 29. So I had to reschedule for Tuesday. Other than that, everything was fine.

Someone please call me about my repair as I’ve paid over $700 and I’ve been rescheduled 3 times. I cannot take more time off of work to get this rescheduled. Repair confirmation: 08208D

All numbers posted in reviews below are AI and not helpful.

Chuck arrived early which was appreciated. He explained the repair issues and options very clearly. He was a pleasure to work with.

Clint did a great job. He diagnosed the problem and solved it quickly.

Scheduling was a problem. I called on Tuesday and was informed a repair person would be here on Wednesday between 8 and 5. I was later informed that they were delayed and would be here before 10PM. When I called at 8PM I was told the repair person could not make and I would be rescheduled for Thursday morning. I found out on Thursday morning that I was not rescheduled and I set up an appointment for Friday morning. Clint did show up on Friday and as I said did a great job.

Clint is not the problem the scheduling process is.

The technician was a real gem. He was polite; worked carefully and left my laundry room clean. He explained what had happened, showed me the broken spring that then caused even more damage. It all meshed with my experience and what I heard when my washer stopped working.

It took 4 times for Sears to come out and get all the correct parts for my washer. Then 2 more times I had an appointment and Sears never showed up. That is a lot of time I took off work! Finally on the 7th appointment Charles came and finally fixed the problem. Thank you Charles!

It took a month to get our freezer door repaired after Sears cancelled our appointment twice. Tom, our service repairman, was excellent and very apologetic even though it wasn't his fault. The experience with Sears was horrible except for the professionalism of Tom. Tom was very knowledgeable, friendly and made sure that our refrigerator was fixed properly. Once he was able to determine the problem, he quickly fixed it.

Izzy was wonderful! He explained what the issue was and confirmed that my oven Is in good working order! I am very appreciative of his professionalism and kind positivity. Thank you!

Jerrel did a great job! I use sears a few times and have been satisfied with their service. Especially Jerrel, he's very pleasant and knowledgeable.

Needed my furnace looked at. It had been occasionally making some strange noise. Anthony came out and checked my system out. He was very informative and really helpful. He assured me with visual evidence that my system is working fine.

Clint was very thorough in checking everything. After testing and questions, he determined my dishwasher did not need a repair. He took the parts back and refunded me. I paid the $129 diagnostic fee. I appreciate the honesty.

Steve was amazing came on time took his time and fixed the problem with no issues! This is exactly what techs should do! He was great would highly recommend Steve

Marco was amazing. He thoroughly inspected my dryer and found that the previous technician had not analyzed the problem correctly. Marco made the Repair and saved me money in the process. I’m so grateful for Marco!

The tech back few times. It's rude and helpful. The washer was breaking even more every time they came for a repair. I hope this time would be the last time they come. He rushed to leave the house without saying anything and left with a missing button to our washer. I'm not sure if he lost it or took it with him for some joke. This is the worst experience with any appliance repair in my life.

Steve was absolutely the best! From start to finish, he was professional, knowledgeable, and incredibly thorough. He took the time to explain everything clearly and made sure the job was done right. His attention to detail and friendly attitude made the whole experience stress-free. If I could pick a technician over and over again, it would be Steve without hesitation. Highly recommend him!

We had a very good experience with Handy Hippos for electric and paint work. Thanks!

Great expertise in kitchen and bathroom remodeling! If you’re looking for an honest and reliable contractor look no further! Handy Hippos are highly recommended!!