Reviews of local pros in Batavia, Illinois

Awesome fast service at affordable pricing. Been using them for a few years for seasonal furnace and air maintenance and could not be happier. A pleasure to deal with and they will FIX your problem. Call them.

Arrow Heating and Cooling is the VERY BEST! They are brothers and work together everyday. They were a great investment. 2 Heating Units and 2 ACs. They did a fantastic job and always answer the call.

Arrow responded to us immediately after we reached out to them. They were much more affordable than their competitors. Very nice guys to communicate with. Will most definitely use them in the future!!

Arrow replaced my furnace, air conditioner and hot water heater. Did a fantastic job. Explained what they were doing and helped me pick the size for both that would work best for my home. Job was done in one day and helped me register all the products as well as show me how to program the thermostat.

Highly recommend Chris with Arrow Heating and Cooling! Wonderful service and the fairest pricing around! Don't go with the big names who have to put their massive advertising budget in your pricing. You will get an honest estimate and honest service. No up-selling. Thanks so much Chris for your great service!

Andy and Rob were a pleasure to do business with and they are both very knowledgeable. The showed up on time and were also very informative and polite. It was truly a pleasure to watch experienced professionals at work. No mess no fuss with great craftsmanship at a great price too.

Highly recommend giving Arrow Heating and Cooling a call for your next repair or replacement

These guys are great!
They were here bright and early and on time, installed my brand new furnace, AC and humidifier, and when they were done cleaned everything up and and it looks great!!!
I can't say enough about the positive experience I had with these guys, Andy and Chris knocked it out of the park and made it a great experience.

I received a very fair estimate of the cost to have my 70+ year old furnace removed and a new high efficiency furnace installed. They arrived as scheduled, got the work completed fairly quickly and with very little mess, went over the new unit with me, and answered any questions that I had. I am very satisfied with their work and would highly recommend them to anyone needing a furnace replacement.

Carbon monoxide alarms went off at 2am and firemen told us our 40-year-old original furnace was at fault. I called Andy at Arrow Heating & Cooling. He responded promptly and gave me a reasonable quote to replace both furnace & AC. Both were completed the next day. He followed up with the paperwork to register the units, exactly as promised. I would recommend this company without hesitation.

Brian did a great job reviewing options for furnace and a/c replacement, and was very responsive answering all my questions. The installation crew did a great job - efficient, thorough, and clean. My experience with Comfort Care is that they are prompt, courteous, and professional!

This is a follow up to my sterling instillation review. CAUTION!!. When you are told to keep the fan in the ON position all the time they may forget to tell you about the exception which is when you change the air filter. If you leave the fan on, pulling the filter will damage the fan wiring and that will cost you $85.00 for a service charge. I called the company and suggested that since the filter (at least mine) is only changed a couple of times a year they attach a label to the furnace by the switch as a reminder to turn off the fan when the filter is changed.

ORIGINAL REVIEW: When I've used Comfort Care (CC) over the years for minor HVAC repairs and tune up. That probably accounts for both the AC and furnace lasting 31 years. This time however the AC gave up the ghost and I bit the bullet for both it and the furnace. The professionals from CC talked me through every step of the process, made recommendations and answered all of my inane questions. While it was quite an investment I feel as though I got my moneys worth and highly recommend Comfort Care.

I have been a customer of the owner of Comfort Care for 20 years. He used to work for a company our builder used and that is how I met him. We had a complex heating/air issue and he came in and figured it out immediately. I recognized how talented he was then and I've followed him since. It is not easy to find such competent people who have integrity and Brian, the owner, has both. I recommend Comfort Care without any hesitation and I appreciate all the years of excellent service they have provided to our family.

Comfort Care chose the perfect name for their business! They responded quickly to my need for a new furnace. The entire staff is friendly, pleasant and very considerate, offering quick answers and solutions to my questions. Do not hesitate to contact them for your service needs. You will not be disappointed!

Brian and Mike are first class people. They are very knowledgeable, honest, and trustworthy. I had a couple other recommended companies along with Comfort Care, but once I started dealing with Brian I knew he would do the job the right way. I would recommend Comfort Care to anyone. Thank you for the new furnace and ac. You treated my house like it was your own.

Our furnace was 47 years old, so we decided to stop pushing our luck and invest in a new furnace. So we went on a learning curve to find out the who, what and where. After meeting with an number of installers we met with Mike. With his knowledge of replacing our old furnace, this was a done deal. They came on the scheduled day and went to work. They totally respected the covid 19 and wore masked the entire time they were here. Mike and his brother did an outstanding job, the installation went great. Remember this furnace been there for 47 years so some things had to be changed, they did the necessary duct work to bring us up to date. The furnace has been working great. Comfort Care gave us top quality service, price, and product.
If you need heating or air conditioning, do yourself a favorite, just call them and be done with it.

I have been doing business with Comfort Care for over 10 years. In that time we had both our furnace and A/C unit replaced by them. We use their very affordable maintenance plan to keep both units running like brand new. Every technician that comes to our home is Always On Time, Very Professional & Very Friendly. With Comfort Care you can forget the rest because They Are The Best!!!

Comfort Care replaced my 22yr old furnace and super old AC unit with ease. Before they installed the new ones, they thoroughly cleaned all my vents as well. They were friendly and professional. I'd give them more stars if I could.

The service was exceptional. They were polite and took care to cover the hardwood floor, the carpet and their shoes. They got the job done as expected and did not pressure me to purchase something I didn't need. I would recommend Comfort Care because they provide the kind of service you just don't find anymore. There was no mess left behind and they took time to answer questions and made sure I understood how the new furnace worked. They are professionals who know what they are doing and are proficient at it.

Comfort Care replaced our 16 year old American Standard furnace (2 stage)/air conditioner with a Bryant furnace (2 stage)/air conditioner. We couldn't be happier with them. The replacement took 4-5 hours and you'd never know that they had been to our home. Cleanup and hauling away our old units was flawless. The Bryant furnace is much quieter than our old unit and heats our house much more efficiently. We've been using Comfort Care for over 10 years for our bi-annual maintenance and will enthusiastically continue to do so.

Amazing service!!! Brian is incredibly knowledgeable and helpful! The work was perfection! He took the time to walk me through everything they had done that day and addressed all questions and concerns! They care about their customers and the work they do! Comfort care will forever have our business!

Just moved into a new home from out of state only find out that the previous owner did an incomplete job installing my new furnace. Called Comfort Care, Courtney did a great job asking questions to understand the situation and offered short term solutions while I waited for a technician to arrive. The technician, Brian was great to work with and was able to assess the situation. He was very knowledgeable and made sure I was well informed on what needed to be done to fix the situation. I’m extremely pleased and grateful for the level of service I received from Comfort Care.